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Security report for ticketware.sk

Ticketware SE · Technology · Slovakia

High risk. 10 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

46/100

Risk levelHigh

0–100, higher is better. How it is calculated

Ticketware SE operates a specialized ticket sales software platform targeting cinemas, cultural centers, theatres, museums, and castles primarily in Slovakia and the Czech Republic. The company offers a comprehensive SaaS solution including online ticket sales, seat reservation, ticket printing, and entry control, serving over 450 clients with monthly sales exceeding one million tickets. The website reflects a mature business with a clear market position and a focus on cultural institutions. Technically, the site is built on WordPress with modern JavaScript libraries and integrates Google Analytics, Google Tag Manager, Facebook SDK, and reCAPTCHA for security and marketing. The site is mobile optimized and provides a good user experience with clear navigation and professional design. Security posture is adequate with HTTPS and reCAPTCHA but lacks security headers and published security policies. Privacy compliance is weak due to missing privacy and cookie policies and no consent mechanism. Overall, the website is trustworthy and professional but could improve transparency and security practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketware.sk

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
80
DNS health
70
Network security
40
GDPR outside view
10
Average
46

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ticketware SE holds a strong position in the ticketing software market for cultural venues in Slovakia and the Czech Republic. Its business model combines software-as-a-service with hardware solutions for ticket printing and control. The company targets institutional clients such as cinemas, theatres, cultural centers, museums, and castles, leveraging a broad client base and significant monthly ticket sales. The website showcases client references and regional partnerships, notably with ticketware.cz for Czech operations. Marketing tools and tracking are used extensively, indicating a data-driven approach to customer engagement. The absence of direct contact emails or phone numbers on the homepage suggests a preference for managed contact via forms, possibly for lead qualification. The company appears to be medium-sized with a focused sector presence and consistent branding.

Security posture

The website enforces HTTPS and integrates Google reCAPTCHA v3 to mitigate automated abuse. It uses asynchronous script loading to optimize performance and reduce attack surface. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces protection against common web attacks like clickjacking and MIME sniffing. No security or incident response policies are published, and no dedicated security contact channels are visible. The site does not implement a cookie consent mechanism, which is a GDPR compliance gap. No vulnerable libraries or exposed sensitive data were detected in the HTML content. Overall, the security posture is moderate but could be significantly improved by adopting best practices and transparency measures.

Recommendations

  1. Publish a comprehensive privacy policy and cookie policy with GDPR compliance details.
  2. Implement a cookie consent banner to obtain user consent for tracking and cookies.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  4. Create and publish a security policy and incident response contact information to improve trust and readiness.
  5. Enhance accessibility features to improve inclusivity and compliance with standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ticketware SE
Description
Komplexné riešenie na predaj vstupeniek a online marketing pre kiná, kultúrne centrá a divadlá. Poskytuje softvér na predaj vstupeniek, rezervácie miest, tlač a kontrolu vstupeniek.
Key services
online predaj vstupeniek, rezervačný systém, tlač vstupeniek, kontrola vstupeniek, webstránka pre podujatia, editor sál
Content quality
good
Branding
consistent

Technology

Stack
WordPress 4.9.5, jQuery, Google Analytics, Google Tag Manager, Facebook SDK, reCAPTCHA v3, Daktela Webchat
Frameworks
Bootstrap (navbar classes), WordPress CMS
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 integration
  • No exposed sensitive data in HTML
  • Use of async loading for scripts

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Pixel (via Facebook SDK)
Marketing tools
Facebook SDK, Daktela Webchat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy or cookie policies found on the homepage or main navigation.
  3. Contact information is primarily via a contact form; no direct emails or phone numbers found in the HTML content.
  4. Strong local market presence with multiple references and client logos.
  5. Use of modern tracking and marketing tools but lacks explicit cookie consent mechanism.
  6. Good technical implementation with WordPress CMS and common libraries.
  7. Security posture is decent but could be improved with security headers and published policies.
Technical notes

Notes

The website is built on WordPress 4.9.5, using Bootstrap for responsive design and jQuery for client-side scripting. It integrates multiple third-party services including Google Analytics, Google Tag Manager, Facebook SDK, and Daktela Webchat for marketing and customer support. The site loads scripts asynchronously to improve performance. The HTML is well-structured with proper meta tags for SEO and Open Graph for social sharing. Mobile optimization is good with viewport settings and responsive images. However, the WordPress version is outdated (4.9.5), which may pose security risks if not patched. The site lacks advanced accessibility features and security headers. Performance is moderate, with caching and minified CSS used. Overall, the technical infrastructure is solid but could benefit from updates and security hardening.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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