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Security report for ticketspice.com

TicketSpice · Technology · United States

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

TicketSpice is a technology company specializing in event ticketing software designed to help event organizers, attractions, nonprofits, and reservation managers sell tickets online efficiently and affordably. Positioned as a leading SaaS provider, TicketSpice offers a comprehensive suite of features including a drag-and-drop event page builder, mobile ticketing, ticket scanning, reserved seating, add-ons sales, and fraud prevention. The platform emphasizes ease of use, customization, and cost savings compared to competitors. Technically, the website is built on modern web technologies including Webflow CMS, jQuery, and integrates multiple analytics and marketing tools such as Google Tag Manager, Hotjar, and TikTok Pixel. The site is mobile optimized, well-structured, and professionally designed, providing an excellent user experience. Security posture is good with HTTPS enforced and some security headers present, though there is room for improvement in explicit security policies and headers. Privacy compliance is addressed with a comprehensive privacy and cookie policy and GDPR indicators. However, the absence of WHOIS domain registration data is a notable anomaly that reduces domain trustworthiness. Overall, TicketSpice presents a professional and trustworthy online presence with strong business credibility but should address domain registration transparency and enhance security disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketspice.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
100
DNS health
85
Network security
100
GDPR outside view
73
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ticketspice.com, from OffSeq Breach.

Total records
505
Employees
0
Customers
505
Third parties
0
Weak passwords
8%

18 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ticketspice.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TicketSpice operates in the competitive event ticketing market, targeting a broad range of customers from small events to large stadiums, including festivals, fairs, museums, and nonprofits. Their business model is based on charging a per-ticket fee, which is competitively low at 99 cents per ticket plus standard credit card processing fees. The company leverages strong customer satisfaction and positive reviews on platforms like G2 and Capterra as trust signals. Their marketing ecosystem includes partnerships with major brands and extensive use of digital marketing and analytics tools. The company maintains active social media channels to engage customers and promote their services. The lack of visible physical address or phone contact may indicate a primarily digital-first operation. TicketSpice's strategic focus on affordability, customization, and customer support differentiates it from larger incumbents like Eventbrite.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and integration of security-conscious third-party services. However, explicit security headers such as Content-Security-Policy, X-Content-Type-Options, and Referrer-Policy are not clearly present in the HTML response, which could be improved. No sensitive data exposure or vulnerable libraries were detected. The site lacks a published security policy or incident response information, and no vulnerability disclosure or security.txt file was found, which are areas for enhancement. The use of multiple tracking and marketing scripts increases the attack surface and requires ongoing vigilance. Overall, the security posture is good but could be strengthened by formalizing security policies and improving header configurations.

Recommendations

  1. Implement and publish a security.txt file to facilitate vulnerability reporting and improve transparency.
  2. Add explicit security headers including Content-Security-Policy, X-Content-Type-Options, and Referrer-Policy to enhance browser security.
  3. Clarify domain registration details and ensure WHOIS data is properly published to improve domain trustworthiness.
  4. Consider adding explicit phone contact information for customer support to enhance trust and accessibility.
  5. Regularly audit third-party scripts and tracking pixels to minimize security risks and ensure compliance with privacy regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TicketSpice
Description
Sell tickets online for events, attractions, or multi-day experiences. Mobile ticketing included. Simple, powerful, and easy to use.
Key services
Event ticketing page builder, Mobile ticketing, Ticket scanning app, Reserved seating, Add-ons and upgrades sales, Text message ticket delivery, Fast event payouts, Fraud prevention, Exports and reports, Event CRM
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Hotjar, TikTok Pixel, Facebook Pixel, Visual Website Optimizer (VWO), Swiper.js, Typekit Fonts, Webflow CMS
Frameworks
Webflow
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security-focused third party analytics and tracking
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
HubSpot Analytics, Google Tag Manager, Microsoft Clarity, Hotjar, Visual Website Optimizer
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Microsoft Bing Ads, TikTok Ads, Facebook Ads, Reddit Ads, LinkedIn Ads
Tracking pixels
Microsoft Clarity, TikTok Pixel, HubSpot Analytics, Facebook Pixel, Hotjar, Visual Website Optimizer
Marketing tools
HubSpot, Visual Website Optimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong presence of marketing and analytics tools indicating mature digital marketing
  3. No phone numbers explicitly labeled as company contact found in HTML
  4. Multiple company contact emails found in structured data
  5. Social media presence is strong with official accounts on LinkedIn, Facebook, Instagram, YouTube, TikTok
  6. No physical address or phone number explicitly found in HTML content
  7. No explicit security or incident response policies found on site
  8. No vulnerability disclosure or security.txt found
  9. WHOIS data missing or domain unregistered, which is unusual and lowers domain trust
  10. Website uses modern web technologies and is mobile optimized
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern JavaScript libraries such as jQuery and Swiper.js for UI interactions. It integrates multiple analytics and marketing platforms including Google Tag Manager, Hotjar, TikTok Pixel, Facebook Pixel, and Visual Website Optimizer, indicating a sophisticated digital marketing and user behavior tracking setup. The site uses Typekit for font management and is hosted on Webflow's CDN infrastructure, ensuring good performance and global availability. The site is mobile optimized with responsive design and accessibility considerations. SEO is supported by proper meta tags, Open Graph, and JSON-LD structured data. Performance is moderate, with potential improvements possible by optimizing third-party script loading and reducing dependencies.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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