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Security report for ticketsauce.com

Ticketsauce.com, Inc. · Technology · United States

Medium risk. 4 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ticketsauce.com, Inc. operates Ticketsauce, a leading white-label event ticketing and marketing software platform founded in 2015 and based in San Diego, CA. The company targets a broad range of event producers, venues, and marketers, offering a mobile-first platform with features including on-site ticketing, CRM integrations, and timed entry. The website reflects a professional and well-branded presence with extensive content tailored to its diverse audience. Technically, the site employs modern web technologies, including service workers and multiple analytics and marketing tools, ensuring a robust digital infrastructure. Security posture is good with HTTPS and no visible vulnerabilities, though some security headers and policies could be improved. Privacy compliance is basic, with cookie consent present but no explicit privacy or terms pages found. WHOIS data is missing, which slightly impacts trust but the overall business credibility remains high. Strategic recommendations include enhancing privacy disclosures, publishing security policies, and improving WHOIS transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  3. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Weak SPF Policy

      SPF record has permissive policy allowing any server to send email

      What to do: Use -all or ~all qualifier for better email security

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketsauce.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
70
Email security
85
DNS health
65
Network security
100
GDPR outside view
53
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ticketsauce holds a strong market position as a specialized SaaS provider in the event ticketing industry, focusing on white-label solutions that empower event organizers and venues to control their branding and customer experience. The company benefits from a wide target audience spanning multiple event types and verticals, supported by positive user reviews and industry awards. Its subsidiary NIGHTOUT.com expands its market reach. The business model is subscription-based SaaS with additional services such as marketing integrations. The website's content and structure support lead generation and customer engagement effectively. Partnerships and social media presence reinforce its ecosystem. Growth indicators include continuous platform updates and diverse vertical targeting.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, use of service workers, and no exposed sensitive data. However, the absence of explicit security headers like Content-Security-Policy and lack of published security or incident response policies indicate room for improvement. No vulnerability disclosures or security.txt files were found, which could enhance transparency and trust. The missing WHOIS data raises minor concerns about domain registration transparency. Overall, the security risk is moderate to low but could be strengthened by adopting best practices in security headers and public policies.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service to improve compliance and user trust.
  2. Implement and verify security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Create and publish a security policy and incident response contact information to enhance transparency.
  4. Add a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Clarify domain registration details or ensure WHOIS data is publicly available to improve legitimacy perception.

Contact details published on the site

Addresses
Legal name
Ticketsauce.com, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ticketsauce.com, Inc.
Description
Ticketsauce is a white-label, mobile-first ticketing and marketing platform for events, venues, festivals, and attractions. It includes on-site ticketing, CRM integrations, self-service exchanges, timed entry, and more.
Key services
White-label event ticketing, Marketing platform, On-site ticketing, CRM integrations, Self-service exchanges, Timed entry ticketing
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Reddit Pixel, Warmly widget, OpenSend, Paperform, FontAwesome, Ubuntu font, Source Sans Pro font, Inter font, Service Workers, JavaScript ES6+, CSS3, HTML5
Platforms
Web, iOS, Android
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of service workers for offline support
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics, Reddit Pixel
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Reddit Ads
Tracking pixels
Reddit Pixel, Warmly
Marketing tools
OpenSend, Paperform
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. No WHOIS data available indicating possible recent registration or privacy protection
  3. Professional event ticketing platform with extensive target audience
  4. Use of modern web technologies and tracking tools
  5. No explicit privacy or terms of service pages found
  6. Cookie consent mechanism present
  7. Contact information clearly displayed with company email and phone
  8. Social media presence on LinkedIn, Facebook, Instagram
  9. No visible security policy or incident response info
  10. No security.txt or vulnerability disclosure found
Technical notes

Notes

The website uses a modern technology stack including Google Analytics, Google Tag Manager, Reddit Pixel, and service workers for offline capabilities. Fonts used include Ubuntu, Source Sans Pro, and Inter, contributing to a polished UI. The site is mobile-optimized with responsive design and good SEO metadata. Hosting provider details are not explicit. Performance is moderate with room for optimization. Accessibility features are basic but could be enhanced. The site uses multiple third-party scripts for marketing and analytics, which should be regularly audited for security. Overall, the technical implementation supports a professional and scalable platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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