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Security report for thryv.com.au

Thryv Australia · Technology · Australia

Medium risk. 7 critical or high findings in Email security, Security headers and 2 other checks.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Thryv Australia operates a comprehensive marketing and sales platform tailored for small businesses, offering a wide range of services including CRM, SEO management, reputation management, and AI-powered automation solutions. The company positions itself as a market leader in Australia with a strong focus on simplifying business operations through technology. The website demonstrates a mature digital presence with professional design, clear navigation, and extensive content relevant to its target audience. Technically, the site is built on WordPress with modern JavaScript libraries and performance optimizations, ensuring fast load times and mobile responsiveness. Security posture is strong with HTTPS enforced and multiple security headers present, although explicit security policies and incident response information are not publicly available. Overall, the website reflects a trustworthy and credible business with good privacy compliance and marketing transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching thryv.com.au

This scan found 29 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
30
Email security
40
DNS health
60
Network security
100
GDPR outside view
68
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention thryv.com.au, from OffSeq Breach.

No leaked records found

Breach holds no records for thryv.com.au right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Thryv Australia targets small businesses across various industries such as home services, health and wellness, legal services, and more. Their SaaS business model leverages a broad product portfolio to generate recurring revenue streams. The company benefits from a strong partner ecosystem and integrates with multiple third-party services to enhance functionality. Market positioning is reinforced by customer reviews and a dedicated partner program. The website content and structure support lead generation and customer engagement effectively. Growth indicators include AI-powered solutions and automation features, positioning Thryv competitively in the small business software market.

Security posture

The website exhibits a mature security posture with HTTPS enforced and implementation of key security headers like Content Security Policy and Strict-Transport-Security. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of publicly available security policies, incident response contacts, or vulnerability disclosure mechanisms suggests room for improvement in transparency and readiness. Compliance with GDPR is indicated through privacy and cookie policies. Overall, the security maturity is good but could be enhanced by publishing explicit security documentation and providing direct security contact channels.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide direct security contact emails such as security@ or abuse@ for incident reporting.
  4. Regularly review and update third-party scripts to mitigate potential vulnerabilities.
  5. Enhance accessibility features to meet higher standards and improve user inclusivity.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Thryv Australia
Description
Thryv is the leading marketing and sales platform offering small business growth solutions like SEO services, a website builder, reputation management and more!
Key services
Enhanced Local Listings, Reputation Management, Social Media Management, Website Builder, Scheduling & Appointments, CRM, Invoices, Automated Reviews, Automated Payments, AI Powered Solutions
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, PHP, JavaScript, jQuery, Slick Carousel, Vimeo Player, Google Tag Manager, Yoast SEO, WP Rocket, UberMenu, HubSpot Forms, Moment.js, IntlTelInput
Frameworks
WordPress
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy implemented
  • Use of security headers
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via GTM), Tealium
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Optimizely
Tracking pixels
Tealium
Marketing tools
HubSpot Forms, Tealium
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is professionally presented and targeted at small businesses in Australia.
  3. Strong use of modern web technologies and SEO best practices.
  4. No exposed sensitive information or security vulnerabilities detected in HTML.
  5. WHOIS data is unavailable due to privacy or malformed request but no suspicious indicators found.
  6. Multiple external trusted domains used for analytics, marketing, and media.
  7. No adult or questionable content detected; safe for general audiences.
Technical notes

Notes

The website is built on a WordPress CMS platform with a modern tech stack including jQuery, Slick Carousel, and integration with third-party services like Vimeo and HubSpot. Performance optimizations are evident through the use of WP Rocket caching and lazy loading scripts. SEO is well implemented with Yoast SEO plugin and structured data in JSON-LD format. The site is mobile optimized and accessible with clear navigation menus and responsive design. Technical risks are minimal, but continuous monitoring of third-party dependencies is recommended to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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