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Security report for thetotalpackage.co.uk

The Total Package · Technology · United Kingdom

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Total Package is a small UK-based IT consultancy and support company focused on providing bespoke IT solutions and acting as a dedicated IT department for SMEs primarily in Kent and across Europe. The company emphasizes long-term client relationships, personal service, and a broad range of IT services including consultancy, project management, bespoke development, hardware installation, networking, security, training, and website design. Their market position is that of a trusted local partner with over 20 years of client retention and recognized awards such as the Zen Circle of Excellence. Technically, the website is built on a modern stack including jQuery, Google Analytics, Google Tag Manager, Mapbox, and uses the Duda platform for site management. The site is mobile optimized and has good SEO practices, though accessibility features are basic. Security posture is decent with HTTPS and captcha protections but lacks explicit security headers and formal privacy/cookie policies. The WHOIS data is unavailable due to domain naming rules violation, which raises some concerns about domain registration legitimacy. However, the website content and business information are consistent and professional, suggesting the domain may be a subdomain or alias. No WAF or blocking mechanisms were detected, and the site is fully accessible. Overall, the site presents a credible and professional IT service business with room for improvement in privacy compliance and security best practices. Further domain verification is recommended to resolve WHOIS inconsistencies.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching thetotalpackage.co.uk

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
15
Email security
93
DNS health
70
Network security
100
GDPR outside view
68
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The Total Package operates in the competitive IT consultancy sector targeting SMEs that require outsourced IT support and bespoke solutions. Their competitive advantage lies in personalized service, long-standing client relationships, and strategic partnerships with reputable suppliers like Zen Internet and APC Schneider Electric. The business model is service-oriented with revenue streams from consultancy, managed IT support, hardware installation, and training. The company leverages digital content marketing through insights and case studies to engage prospects. Growth indicators include a stable client base and recognized awards. The partnership ecosystem enhances credibility and service offerings. Strategic observations suggest a focus on trust-building and local market dominance in Kent with expansion across Europe.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and use of captcha technologies to protect forms. However, the absence of key security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces the overall security posture. No vulnerabilities or exposed sensitive data were detected in the HTML content. Compliance with GDPR is limited due to missing privacy and cookie policies and lack of explicit consent mechanisms. Incident response and vulnerability disclosure mechanisms are not present, indicating potential gaps in security governance. The security culture appears basic but functional, with room for improvement in formalizing policies and enhancing technical controls.

Recommendations

  1. Implement comprehensive privacy and cookie policies with explicit GDPR-compliant consent mechanisms.
  2. Add and configure security headers including CSP, HSTS, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  3. Publish a vulnerability disclosure policy or security.txt file to improve transparency and incident response readiness.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
The Total Package
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
The Total Package
Description
The Total Package in Kent offers IT solutions. We provide personal, professional, bespoke services as your dedicated IT department.
Key services
Consultancy, Project Management, Bespoke Development, Hardware Installation, Networking and Security, Training, Support (remote or onsite), Website Design and Development
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.7.0, Google Tag Manager, Google Analytics (gtag.js), Mapbox, Bower Skrollr, reCAPTCHA, Friendly Captcha
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA and Friendly Captcha for forms
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and structured data.
  2. No privacy or cookie policy pages detected on main site.
  3. Contact information is clearly presented and consistent.
  4. WHOIS data is unavailable and shows domain registration error.
  5. Site uses modern analytics and tracking technologies.
  6. No security.txt or vulnerability disclosure found.
  7. No signs of adult or questionable content.
  8. Site branding and navigation are consistent and professional.
Technical notes

Notes

The website is built on a modern technology stack with jQuery 3.7.0, Google Analytics, Google Tag Manager, and Mapbox integration. It uses the Duda platform for content management and hosting, which provides responsive design and performance optimizations. The site loads scripts asynchronously and uses CDN-hosted assets for efficiency. Performance is moderate with some room for improvement in load times and caching strategies. The site lacks advanced accessibility features but maintains good SEO practices with proper meta tags and structured data. Technical risks include reliance on third-party scripts and missing security headers, which could impact business operations if exploited.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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