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Security report for thehubpeople.com

HubPeople Ltd · Technology · Isle of Man

Medium risk. 7 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

54/100

Risk levelMedium

0–100, higher is better. How it is calculated

HubPeople Ltd operates a specialized technology platform serving thousands of dating brands worldwide. Established in 2005 and headquartered in the Isle of Man, the company provides a comprehensive suite of services including cloud-based dating app technology, user billing and subscription management, customer care, and security compliance. Their platform supports over 50 million customers with multi-currency billing and 24/7 support, positioning them as a significant player in the online dating technology sector. The website reflects a professional and consistent brand image, supported by media mentions and active social media channels. Technically, the site is built on WordPress using the Avada theme and incorporates modern JavaScript libraries and marketing tools such as Google Analytics and Facebook Pixel. While the site is mobile optimized and SEO friendly, it lacks some advanced accessibility features and explicit cookie consent mechanisms. Security posture is good with HTTPS enforced and no visible vulnerabilities, though security headers are not detected and no dedicated security policy or vulnerability disclosure page is present. Overall, the domain registration details align well with the business claims, indicating legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching thehubpeople.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
25
Email security
87
DNS health
85
Network security
100
GDPR outside view
28
Average
54

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HubPeople's market positioning as a platform provider for dating brands leverages a mature technology stack and a broad customer base. Their business model focuses on providing white-label and ready-to-promote dating solutions, supported by comprehensive billing and customer care services. The company targets dating operators seeking scalable and secure technology solutions, emphasizing inclusivity and community-building features. Growth indicators include a large user base and continuous innovation claims. The partnership ecosystem includes media exposure and social media engagement, though no explicit partner domains were identified. The company maintains a medium-sized operational scale with a clear focus on technology and customer service excellence.

Security posture

The website demonstrates a moderate to good security maturity level with HTTPS enabled and no exposed sensitive data in the HTML. However, the absence of security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces the overall security robustness. No vulnerability disclosure or security.txt file is present, which could hinder coordinated vulnerability reporting. The site uses secure forms with input validation attributes but lacks visible incident response contact channels. Privacy compliance is supported by a comprehensive privacy policy and GDPR adherence indications, though cookie consent mechanisms are missing. Overall, the security culture appears adequate but could benefit from formalized policies and enhanced technical controls.

Recommendations

  1. Implement and configure security headers including CSP, HSTS, and X-Frame-Options to strengthen browser security.
  2. Add a cookie consent banner or mechanism to comply fully with privacy regulations and improve user transparency.
  3. Publish a dedicated security policy and vulnerability disclosure page or security.txt file to facilitate responsible reporting.
  4. Enhance accessibility features to improve compliance and user experience for all visitors.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and optimize performance.

Contact details published on the site

Addresses
Legal name
HubPeople Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HubPeople Ltd
Description
The award-winning platform behind thousands of Dating brands managing customer care, conversion, billing and software platform.
Key services
Cloud service with user database, Security and privacy compliance, User billing and subscription management, 24/7 customer care, Reporting, stats and accounting
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Avada theme, jQuery, Slider Revolution, Google Analytics, Facebook Pixel
Frameworks
Fusion Builder
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Secure forms with input length restrictions

Analytics and tracking

Services
Google Analytics, Facebook Pixel
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and content-rich.
  2. Clear business focus on dating platform services.
  3. Good presence of contact information and social media links.
  4. No explicit cookie consent mechanism found.
  5. Security headers not detected in HTML content.
  6. Use of modern WordPress theme and plugins.
  7. No visible security or privacy policy gaps.
  8. No signs of blocking or WAF challenges.
Technical notes

Notes

The website is built on a modern WordPress CMS platform using the Avada theme and Fusion Builder framework, supported by a range of JavaScript libraries including jQuery and Slider Revolution. It integrates marketing and analytics tools such as Google Analytics and Facebook Pixel for user tracking and retargeting. The site is mobile responsive with good SEO practices including meta tags and Open Graph data. Performance is moderate, with potential improvements in loading speed and accessibility. Hosting provider details are not explicitly identified. The technical infrastructure supports a scalable and feature-rich dating platform, though some modernization opportunities exist in security and privacy implementations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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