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Security report for sync.com

Sync.com, Inc. · Technology · Canada

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Sync.com, Inc. operates a secure cloud storage, file sharing, and document collaboration platform targeting businesses and teams requiring privacy and compliance. The company positions itself strongly in the market with over 2.7 million users and compliance certifications such as SOC 2 and HIPAA. Their business model is subscription-based with multiple plans catering to individual professionals and teams, emphasizing security and unlimited storage options. The website is professionally designed, mobile-optimized, and integrates advanced marketing and analytics tools, reflecting a mature digital infrastructure. Security posture is robust with HTTPS, secure password handling, and privacy-focused features, although explicit security headers and incident response contacts could be improved. WHOIS data is unavailable, likely due to privacy protection, which slightly reduces trust but is consistent with the company's privacy emphasis. Overall, Sync.com presents as a credible, secure, and privacy-conscious cloud storage provider with a strong market presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching sync.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
75
Email security
80
DNS health
80
Network security
100
GDPR outside view
80
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets sectors requiring secure data handling such as healthcare, legal, financial services, and education. Their competitive advantage lies in privacy-first design, compliance certifications, and user-friendly collaboration tools. Revenue streams are primarily subscription fees from various plans. The partnership ecosystem includes affiliate marketing via ShareASale and integrations with major advertising platforms. Growth indicators include a large user base and comprehensive service offerings. Strategic observations highlight the importance of maintaining privacy and compliance as key differentiators in a competitive cloud storage market.

Security posture

Sync.com demonstrates a mature security posture with HTTPS enforcement, use of modern cryptographic libraries, and compliance with major security frameworks (SOC 2, HIPAA). The website avoids exposing sensitive data and implements secure forms. However, the absence of explicit security headers in the HTML and lack of public vulnerability disclosure or incident response contacts represent areas for improvement. The cookie consent mechanism and privacy policy indicate good privacy compliance. Overall, the security maturity is high but could benefit from enhanced transparency and additional security controls.

Recommendations

  1. Publish a security.txt file or dedicated vulnerability disclosure page to improve transparency and encourage responsible reporting.
  2. Explicitly implement and document security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Provide clear incident response contact information to facilitate timely communication of security issues.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
  5. Enhance WHOIS transparency if possible to improve domain trustworthiness without compromising privacy.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Sync.com, Inc.
Description
Sync is a file storage, sharing, and collaboration platform that keeps you safe, secure and connected in the cloud.
Key services
Secure cloud storage, File sharing, Document collaboration, Client file portals, Team collaboration, Unlimited cloud storage plans
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, Google Tag Manager, Google Analytics (GA4), Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel, Twitter Universal Website Tag, Microsoft UET Tag, jQuery, Bootstrap 4.5.2, JavaScript libraries: zxcvbn, bCrypt, forge, sjcl
Frameworks
HubSpot CMS
Platforms
Web, Windows Explorer integration, Mac Finder integration
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • Secure password handling on sign-up form
  • No exposed sensitive data in HTML
  • Use of modern cryptographic libraries (forge, sjcl, bCrypt)
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Microsoft Clarity, Google Analytics (GA4), HubSpot Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Microsoft Advertising (Bing Ads), Google Ads, Twitter Ads, Facebook Ads, Reddit Ads, LinkedIn Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel, Twitter Universal Website Tag, Microsoft UET Tag, Microsoft Bing Ads Pixel
Marketing tools
HubSpot Marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong emphasis on security, privacy, and compliance (SOC 2, HIPAA).
  3. Multiple subscription plans with clear pricing and features.
  4. Comprehensive marketing and analytics integration.
  5. No exposed sensitive data or obvious security flaws detected.
  6. No direct company phone numbers or physical addresses found in HTML content.
  7. Contact primarily via web forms and support pages.
  8. No explicit incident response or vulnerability disclosure information found.
Technical notes

Notes

The website is built on HubSpot CMS with extensive use of JavaScript libraries and marketing tags. Performance is moderate with good mobile optimization and accessibility. The tech stack includes modern analytics and advertising tools, indicating a well-maintained digital presence. Technical risks are minimal but include reliance on multiple third-party scripts which require ongoing security monitoring. The site demonstrates good SEO practices and structured content, supporting strong user experience and discoverability.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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