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Security report for surveyhero.com

enuvo GmbH · Technology · Switzerland

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

SurveyHero, operated by enuvo GmbH, is a mature and established online survey software provider founded in 2005 and based in Switzerland. The company offers a SaaS platform enabling users to create, distribute, and analyze surveys with a focus on ease of use, multilingual support, and GDPR compliance. With over 3 million users worldwide and endorsements from reputable platforms like Capterra and G2, SurveyHero holds a strong market position in the online survey industry. The website reflects a professional and user-friendly design, targeting individuals and organizations seeking reliable survey tools.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching surveyhero.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
65
Email security
75
DNS health
75
Network security
100
GDPR outside view
43
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention surveyhero.com, from OffSeq Breach.

Total records
3,122
Employees
0
Customers
3,122
Third parties
0
Weak passwords
12%

4 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for surveyhero.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

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Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SurveyHero's business model centers on providing free and paid survey creation services, leveraging a SaaS approach. Its competitive advantages include unlimited questions and responses, white-label options, and multilingual capabilities. The company targets a broad audience including students, businesses, and researchers. The presence of multiple language-specific domains and extensive customer logos indicates a well-established partnership ecosystem and global reach. The company maintains a medium-sized operational scale with a focus on technology and customer support.

Security posture

The website employs HTTPS with modern TLS protocols and maintains valid SPF and DMARC records, indicating good email security practices. However, the absence of HSTS and OCSP stapling, as well as missing security headers, suggests room for improvement in hardening the web security posture. No vulnerabilities or exposed sensitive data were detected. GDPR compliance is evident, but incident response and security policy disclosures are not publicly available. Overall, the security maturity is moderate with recommendations to enhance HTTPS enforcement and security headers.

Recommendations

  1. Enable HTTP Strict Transport Security (HSTS) with includeSubDomains and preload to enforce HTTPS and protect against downgrade attacks.
  2. Implement OCSP stapling to improve SSL certificate validation speed and reliability.
  3. Add essential security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  4. Consider publishing a security policy and incident response contact information to improve transparency and trust.
  5. Review and potentially tighten DMARC policy from 'none' to 'quarantine' or 'reject' to reduce phishing risks.
Technical notes

Notes

SurveyHero's infrastructure is hosted on Amazon AWS with DNS managed via AWS Route 53. The technology stack includes JavaScript and jQuery with Google Tag Manager and Google Analytics for tracking. The website is custom-built without a known CMS. Performance is moderate with a page load time of approximately 10.7 seconds, which could be optimized. Mobile responsiveness and accessibility are excellent, supporting a wide range of devices. SEO practices are good with proper meta tags and Open Graph data. Technical risks are low but performance and security header enhancements are recommended.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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