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Security report for surva.ai

Surva.ai · Technology · N/a

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Surva.ai is a specialized SaaS platform offering AI-powered survey creation, customer feedback collection, testimonial management, and churn reduction tools primarily targeting SaaS companies. The platform integrates with popular services like Stripe, Gmail, and Outlook to streamline survey distribution and cancellation flow management. The website demonstrates a high level of digital maturity with a modern tech stack based on Webflow, Google Fonts, and Cloudflare services, ensuring fast performance and mobile optimization. Security measures include HTTPS enforcement and Cloudflare Turnstile captcha for form protection, though explicit security headers and cookie consent mechanisms are absent. The WHOIS data is unavailable due to privacy protection, which is common and justified for this business type. Overall, Surva.ai presents a professional, trustworthy, and technically sound online presence with room for improvement in privacy compliance and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching surva.ai

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
70
DNS health
70
Network security
100
GDPR outside view
53
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Surva.ai occupies a niche in the SaaS customer feedback and churn reduction market, leveraging AI to simplify survey generation and analysis. Its competitive advantage lies in combining survey tools with testimonial showcasing and cancellation flow offers integrated with Stripe billing. The business model includes free and paid plans, targeting product, marketing, and customer success teams within SaaS companies. The platform's partnerships with Stripe and email providers enhance its ecosystem. Growth indicators include active blog content and video marketing. The company maintains a consistent brand and professional content, though lacks publicly visible direct contact information, which may impact some customer trust aspects.

Security posture

The website exhibits a good security posture with HTTPS and CAPTCHA protections, reducing risks of automated abuse and data interception. However, the absence of explicit security headers like Content Security Policy (CSP), HSTS, and X-Frame-Options limits defense-in-depth. No vulnerability disclosures or incident response contacts are published, which could hinder transparency and trust. Privacy compliance is partially addressed with a comprehensive privacy policy but lacks cookie consent mechanisms. No exposed sensitive data or known vulnerabilities were detected in the HTML content. Overall, the security maturity is moderate with recommendations to enhance headers, privacy notices, and incident response readiness.

Recommendations

  1. Implement and enforce security headers such as CSP, HSTS, and X-Frame-Options to strengthen browser security.
  2. Add a cookie consent banner or mechanism to comply fully with GDPR and other privacy regulations.
  3. Publish a security policy and incident response contact information to improve transparency and trust.
  4. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Regularly review third-party scripts and dependencies to ensure no vulnerable libraries are included.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Surva.ai
Description
Surva.ai is a Free AI-powered survey platform designed for SaaS companies. Capture customer feedback with post-purchase, embedded, and link-based surveys. Gain AI-driven insights, reduce churn, and showcase testimonials on your Wall of Love with ease.
Key services
AI survey generation, Customer feedback collection, Testimonial collection and display, Churn reduction with cancellation flow offers, Integrations with Stripe, Gmail, Outlook
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Fonts (DM Sans, Inter), jQuery 3.5.1, Google Tag Manager, Cloudflare Turnstile Captcha, Synthesia video embed
Frameworks
Webflow
Platforms
Webflow Hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare Turnstile captcha for forms
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. No exposed sensitive data or security warnings found.
  3. Multiple forms present but protected by Cloudflare Turnstile captcha.
  4. No direct company contact emails or phone numbers found on site.
  5. Social media presence on Twitter and LinkedIn confirmed.
  6. Strong focus on SaaS customer feedback and churn reduction niche.
  7. Use of modern web technologies and good SEO practices.
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern web technologies including Google Fonts, jQuery, and Google Tag Manager. Hosting is via Webflow's platform with Cloudflare CDN and Turnstile CAPTCHA integration for security. Performance is fast with responsive design and good SEO metadata. The site uses embedded video content and iframe widgets for testimonials and surveys, enhancing user engagement. No major technical debt or outdated technologies were detected. Opportunities exist to improve accessibility features and implement advanced security headers. The technical infrastructure supports the business goals effectively with scalable and maintainable architecture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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