Is sunrisesoftware.com Safe? Security Analysis for Sunrise Software
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Below Technology avg (72)
GDPR-aligned
Data handling
EU
Hosting region
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Sunrise Software is a UK-based IT service management software provider established in 1994, specializing in AI-powered service desk solutions for public sector organizations including NHS trusts, local councils, universities, and law firms. Positioned as a top ITSM vendor for the NHS, Sunrise offers a comprehensive platform featuring incident management, AI triage via Solvyr, knowledge management, and ITIL-aligned workflows. The company operates on a SaaS model hosted on Microsoft Azure with UK data residency, emphasizing compliance and data sovereignty for its clients. Technically, the website is built on HubSpot CMS with integrations for analytics and marketing tools such as Google Analytics 4, Hotjar, LinkedIn Insight Tag, and Bing UET, reflecting a mature digital infrastructure. Security posture is strong with HTTPS enforcement and security headers, though explicit security policies and incident response contacts are not publicly disclosed. The absence of WHOIS registration data introduces uncertainty about domain legitimacy, warranting further verification. Overall, Sunrise Software presents a professional, trustworthy online presence with strong compliance and technical standards, suitable for its target UK public sector market.
Detected Technologies
9 urgent findings need attention
9 high
- + 1 more findings in the full report below
Keep sunrisesoftware.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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OffSeq Observations
No critical findings yet
81/100
DNS Health
6 findings
50/100
Network Security
1 finding
100/100
Email Security
6 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Sunrise Software holds a strong market position within the UK public sector ITSM space, leveraging AI to differentiate its service desk platform. Its G-Cloud approval facilitates procurement by public organizations, enhancing competitive advantage. The company targets medium-sized organizations with 5 to 50 service desk agents, focusing on sectors such as healthcare, government, education, legal, and financial services. The business model centers on SaaS delivery with a focus on compliance, data residency, and AI-driven efficiency gains. Partnerships with parent company Volaris Group and integration with Microsoft Azure underpin operational stability. Marketing and analytics investments indicate a data-driven approach to customer engagement and growth. The lack of visible domain registration data is a potential risk factor but does not detract from the company's established reputation and client base.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
Sunrise Software demonstrates a solid security posture with HTTPS enforced site-wide, comprehensive security headers, and cookie consent mechanisms aligned with GDPR requirements. The platform is hosted on Microsoft Azure, benefiting from enterprise-grade cloud security and UK data residency, critical for NHS and public sector clients. However, the website lacks a dedicated security policy page and explicit incident response contact details, which are best practices for transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the website content. The integration of multiple tracking and analytics tools is managed with user consent, reflecting privacy-conscious practices. The missing WHOIS data raises questions about domain registration legitimacy but does not directly impact the technical security of the website.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page outlining security frameworks and controls.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
Sunrise Software
UK-built ITSM and service desk software for NHS trusts, local councils, universities, law firms and other sectors. Powered by Solvyr AI.
excellent
consistent
Technical Stack
moderate
good
good
good
Security Assessment
- HTTPS enforced
- Cookie consent banner
- No exposed sensitive data in HTML
- Use of security headers
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
Current value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
Controls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
GDPR requires clear information about cookie usage
No Data Protection Officer mentioned
Large organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
Privacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
NIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
NIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
Clear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
Detected sectors: energy, transport, banking, health, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
DMARC policy is set to "none"
No DMARC reporting
DMARC aggregate reports not configured
Strict DMARC Alignment
Strict alignment may cause legitimate emails to fail
No BIMI Record
BIMI displays brand logos in email clients
No MTA-STS Policy
MTA-STS enforces TLS for email delivery
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
Server supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
Certificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
SSL certificate expires in 57 days
Weak SSL Key Length
SSL certificate uses 256-bit key, which is considered weak
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
Domain Expires Soon
Domain expires in 17 days
Domain Transfer Lock Not Enabled
Domain can be transferred without authorization
Domain Delete Lock Not Enabled
Domain can be deleted without additional verification
DMARC Policy Set to None
DMARC is configured but not enforcing any policy
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
No unnecessary services detected on common risky ports
How does sunrisesoftware.com compare?
See how sunrisesoftware.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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