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Security report for startquestion.com

Get Feedback Racino Sadowski Skowronek s.j. · Technology · Poland

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Startquestion is a professional SaaS platform specializing in online survey creation and data collection for customer and employee feedback. The company targets business teams including HR professionals, CX managers, marketers, and researchers, offering a comprehensive toolset for survey design, distribution, and analysis. The platform is trusted by over 5000 companies including major brands and banks, positioning it as a reputable player in the survey software market. Technically, the website is built on WordPress with a modern tech stack including multiple analytics and marketing tools, and it demonstrates excellent design, mobile optimization, and SEO practices. Security posture is strong with HTTPS, cookie consent, and reCAPTCHA, though explicit security headers and dedicated security policies could be improved. The absence of WHOIS data is a notable concern for domain legitimacy, but the professional website and GDPR compliance mitigate some risk. Overall, the site is well-structured, user-friendly, and trustworthy for its intended business audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching startquestion.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
50
Email security
90
DNS health
75
Network security
100
GDPR outside view
80
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates a SaaS business model focused on survey software with a strong emphasis on GDPR compliance and data security. Its market positioning is solid, supported by endorsements from large enterprises and a broad customer base. Revenue streams likely include subscription plans and enterprise licensing. The platform supports multilingual surveys and AI-powered survey creation, enhancing its competitive advantage. The affiliate program and partnerships with scheduling and analytics providers indicate a mature ecosystem. Growth indicators include continuous content updates, extensive survey templates, and integration of advanced analytics tools. Strategic observations suggest focusing on enhancing domain registration transparency and expanding security disclosures to strengthen trust further.

Security posture

Startquestion exhibits a mature security posture with enforced HTTPS, GDPR-compliant cookie consent, and use of reCAPTCHA to prevent abuse. The site integrates multiple analytics platforms responsibly with user consent. However, the lack of explicit security headers like X-Frame-Options and absence of a public security policy or incident response contacts represent gaps. No vulnerabilities or exposed sensitive data were detected in the HTML content. The missing WHOIS data raises concerns about domain registration transparency, which could impact trustworthiness. Overall, the security maturity is good but could benefit from formalized policies and improved domain registration visibility.

Recommendations

  1. Implement and verify security headers such as X-Frame-Options and X-Content-Type-Options to enhance protection against clickjacking and MIME sniffing.
  2. Publish a dedicated security policy page outlining security practices, compliance, and incident response procedures.
  3. Establish and publicize vulnerability disclosure and incident response contact channels to improve transparency and trust.
  4. Verify and update domain WHOIS information to ensure registration data is publicly available and consistent with business identity.
  5. Maintain regular security audits of third-party scripts and plugins to mitigate risks from external dependencies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Get Feedback Racino Sadowski Skowronek s.j.
Description
Professional program for creating online surveys and customer and employee research. A recognized tool among companies, universities and large organizations.
Key services
Online survey creation, Customer and employee feedback collection, Survey distribution via multiple channels, Data analysis and reporting, AI Survey Creator
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, Yoast SEO plugin, Google Tag Manager, Google Analytics, Piwik PRO analytics, Amplitude analytics, Crazy Egg, Complianz GDPR plugin, User.com chat widget, Thulium chat widget, reCAPTCHA
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • reCAPTCHA implemented
  • Cookie consent banner with opt-in mechanism
  • No exposed sensitive data in HTML
  • Use of security and privacy plugins

Analytics and tracking

Services
Google Analytics, Piwik PRO, Amplitude, Crazy Egg
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Crazy Egg
Tracking pixels
Piwik PRO, Amplitude, Crazy Egg
Marketing tools
Amplitude, Crazy Egg
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong GDPR and cookie compliance with opt-in consent mechanism
  3. Multiple analytics and marketing tools integrated with user consent
  4. No direct contact emails or phone numbers found on main page
  5. WHOIS data missing which is unusual for a commercial domain
  6. Professional design and clear navigation structure
  7. Use of AI Survey Creator tool embedded on site
  8. Multiple language support available
  9. Trusted by well-known brands and enterprises
Technical notes

Notes

The website leverages WordPress CMS with a modern and optimized front-end including preloaded fonts and minified CSS/JS assets. It integrates advanced analytics and marketing tools such as Google Analytics, Piwik PRO, Amplitude, Crazy Egg, and Google Tag Manager, all loaded asynchronously to optimize performance. The site is mobile responsive with excellent SEO metadata including Open Graph and JSON-LD structured data for enhanced search visibility. Cookie consent is managed via Complianz GDPR plugin with opt-in mechanisms. The technical infrastructure supports fast loading times and good accessibility. Opportunities exist to improve explicit security headers and to ensure hosting provider transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low23 findingsView report
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