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Security report for spill.chat

Spill · Technology · United Kingdom

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Spill is a UK-based Employee Assistance Programme (EAP) provider specializing in mental health support services for businesses. The company offers a comprehensive suite of services including a 24/7 helpline, structured counselling, wellbeing resources, and manager training to empower organizations in supporting their employees' mental health. With over 600 companies trusting Spill, it holds a strong market position as the UK's highest rated EAP. The website reflects a professional and user-friendly digital presence, leveraging modern web technologies such as Webflow CMS, GSAP animations, and advanced analytics tools like PostHog and HubSpot. Security posture is robust with HTTPS enforced and no visible vulnerabilities, though some security headers could be improved. Privacy compliance is well addressed with clear policies and GDPR adherence. Overall, Spill demonstrates a mature digital infrastructure and credible business model focused on employee wellbeing.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching spill.chat

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Spill operates in the technology and healthcare sectors, targeting medium-sized businesses seeking mental health support solutions for their workforce. The business model is subscription-based, providing scalable EAP services without long-term contract lock-ins. The company emphasizes confidentiality and human support, avoiding AI counsellors. Their competitive advantage lies in high customer satisfaction, HIPAA certification, and a broad service offering that integrates with other benefits like health insurance. The website's content and testimonials reinforce trust and professionalism. Marketing efforts utilize HubSpot and PostHog for lead generation and user behavior analytics. The absence of public WHOIS data is mitigated by strong branding and transparent contact channels.

Security posture

The website employs HTTPS with a strong SSL configuration, ensuring secure data transmission. No sensitive information is exposed in the HTML source. Security best practices include secure form handling and the use of reputable third-party analytics and marketing scripts. However, explicit security headers such as Content-Security-Policy and Strict-Transport-Security are not evident and should be implemented to enhance protection against common web attacks. There is no public incident response or vulnerability disclosure information, which could be improved to demonstrate security maturity. Privacy policies are comprehensive and GDPR compliant, supporting data protection obligations. Overall, the security posture is good but can be strengthened with additional headers and transparency.

Recommendations

  1. Implement and enforce security headers like Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  2. Publish an incident response plan and provide a dedicated security contact or abuse email.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Enhance accessibility features to meet WCAG standards more comprehensively.
  5. Regularly audit and update third-party scripts to mitigate supply chain risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Spill
Description
Spill provides an Employee Assistance Programme (EAP) offering mental health support services including 24/7 helpline, structured counselling, wellbeing resources, and manager training. Trusted by over 600 companies, Spill focuses on confidential, human support without AI counsellors.
Key services
24/7 EAP Helpline, Structured EAP Counselling, Wellbeing Resource Library, Mental Health Training for Managers, Neurodiversity Support
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, GSAP, Swiper.js, PostHog analytics, HubSpot forms and analytics, jQuery
Platforms
Webflow
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Secure forms with validation
  • No vulnerable libraries detected

Analytics and tracking

Services
PostHog, HubSpot, Google Analytics (via GTM)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight, PostHog, HubSpot
Marketing tools
HubSpot, PostHog
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on mental health support services for employees.
  3. Multiple customer testimonials and trust badges present.
  4. Use of modern web technologies and analytics tools.
  5. Clear privacy, cookie, and terms policies with GDPR compliance.
  6. No phone numbers explicitly labeled as company contact found.
  7. Contact primarily via email and web forms.
  8. No security.txt or vulnerability disclosure page found.
  9. No explicit security incident response information available.
Technical notes

Notes

The website is built on Webflow CMS, utilizing modern JavaScript libraries such as GSAP for animations and Swiper.js for sliders, ensuring a smooth and engaging user experience. Analytics and marketing integrations include PostHog for behavioral analytics and HubSpot for form management and lead tracking. The site is mobile-optimized with responsive design and fast loading times, supported by CDN-hosted assets. No technical errors or broken elements were detected. The use of multiple deferred scripts and asynchronous loading contributes to performance optimization. Opportunities exist to improve security headers and accessibility compliance to further enhance the technical robustness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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