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Security report for software.com

Software · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Software.com is a technology company specializing in providing AI-driven data analytics and insights to improve developer productivity and software engineering performance. Their SaaS platform automates the measurement and benchmarking of critical software development KPIs, helping engineering teams identify bottlenecks and optimize workflows. The company is trusted by a large user base including major technology firms such as Google, GitHub, Uber, Intel, and Microsoft, indicating a strong market position in the developer tools and software analytics space. Technically, the website is built on modern web technologies including Webflow CMS, JavaScript, and integrates Google Tag Manager and Ketch for privacy and consent management. The site is well-optimized for performance, mobile responsiveness, and accessibility, reflecting a mature digital presence. Security-wise, Software.com demonstrates a robust posture with HTTPS enforcement, SOC 2 Type 2 compliance, data encryption, and minimal permissions for data access. However, the absence of publicly available WHOIS data and lack of explicit incident response contacts are minor gaps. Overall, the company presents a professional, trustworthy, and secure online presence with clear business focus and strong technical implementation.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching software.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
85
DNS health
90
Network security
100
GDPR outside view
53
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Software.com operates in the technology sector, targeting software developers and engineering teams with a SaaS platform that delivers actionable insights to accelerate software delivery and innovation. Their business model revolves around subscription-based access to their analytics platform, integrating with popular Git providers for seamless data collection. The company leverages AI to provide unique value propositions such as measuring GenAI impact and identifying engineering bottlenecks. Their market positioning is reinforced by endorsements from leading tech companies and a large user base. The company maintains a transparent privacy and security stance, which supports customer trust and regulatory compliance. While no direct revenue or founding year data is available, the scale of adoption suggests a medium-sized enterprise with growth potential. The absence of WHOIS data is a notable anomaly but does not detract significantly from the overall credibility given the professional web presence and security certifications.

Security posture

The security posture of Software.com is strong, with enterprise-grade security measures embedded into their product and infrastructure. They emphasize privacy by never reading or storing source code, encrypt all data at rest, and operate with read-only API access to minimize risk. The company is SOC 2 Type 2 compliant, indicating adherence to rigorous security standards and ongoing monitoring. The website uses HTTPS exclusively, and integrates consent management tools to comply with privacy regulations. However, there is no public vulnerability disclosure policy or security.txt file, and incident response contact information is not readily available, which could be improved to enhance transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the website content or scripts. Overall, the security maturity is high but could benefit from enhanced public communication on incident handling and vulnerability reporting.

Recommendations

  1. Publish explicit security headers such as X-Frame-Options and X-Content-Type-Options to strengthen browser security.
  2. Create and maintain a public vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  3. Provide clear incident response contact information on the website to improve transparency and trust.
  4. Regularly audit and update third-party libraries and dependencies to mitigate potential vulnerabilities.
  5. Enhance documentation on data retention policies and privacy compliance to reassure users and regulators.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Software
Description
Software.com automates data to measure and benchmark critical areas of investment in software development and R&D. Get actionable, quantitative insights to unlock developer productivity and accelerate innovation.
Key services
Developer productivity measurement, Engineering bottleneck identification, GenAI impact measurement, Automated KPIs and metrics, Integration with Git providers
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery 3.5.1, Google Tag Manager, Ketch (data privacy and consent management), Webflow CMS
Frameworks
Webflow
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • SOC 2 Type 2 compliance
  • Data encryption at rest
  • Read-only API access
  • No source code reading or storing

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Ketch consent management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong focus on developer productivity and AI-driven software metrics
  3. Clear and consistent branding with professional design
  4. Good security posture with SOC 2 compliance and encryption
  5. Privacy and cookie policies are present with consent mechanisms
  6. No phone numbers or physical addresses explicitly listed
  7. WHOIS data unavailable, which is unusual for a .com domain
  8. Social media presence on GitHub, Facebook, Twitter, LinkedIn
Technical notes

Notes

The website is built using Webflow CMS with a modern JavaScript stack including jQuery and integrates Google Tag Manager and Ketch for analytics and privacy management. Hosting appears to be via a CDN, likely Cloudflare, ensuring fast content delivery and performance. The site is mobile-optimized with good accessibility features and SEO best practices implemented. The technical infrastructure supports fast loading times and a smooth user experience. There is no evidence of technical debt or outdated technologies. However, some security headers are not explicitly visible and could be added to improve security posture. The lack of WHOIS data is unusual but does not impact the technical quality of the website itself.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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