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Security report for softlinksolutions.co.uk

Softlink Solutions · Technology · United Kingdom

Medium risk. 3 critical or high findings in SSL/TLS and Security headers.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

Softlink Solutions is a well-established managed IT service provider based in the United Kingdom, with over 20 years of experience serving businesses primarily in Essex, Greater London, and surrounding areas. The company offers a comprehensive suite of IT support services including managed IT support, outsourced helpdesk, IT consultancy, infrastructure services, cybersecurity support, cloud solutions, and ERP software development. Their market position is that of a trusted, customer-centric provider catering to SMEs, startups, and larger enterprises with tailored IT solutions. Technically, the website is built on WordPress using popular plugins such as WPBakery Page Builder and Slider Revolution, integrated with Google Analytics and Google reCAPTCHA v3 for security and analytics. The site demonstrates good SEO practices with structured data and meta tags, moderate performance, and good mobile optimization. Hosting and domain registration are consistent with the business's claims, with Fasthosts Internet Ltd as the registrar and no privacy protection masking ownership. From a security perspective, the site enforces HTTPS and uses reCAPTCHA to protect forms, along with a cookie consent mechanism indicating GDPR awareness. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not visibly implemented, and there is no public security policy or incident response contact information. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the website presents a professional and trustworthy image with comprehensive business information, clear contact details, and a solid technical foundation. Strategic recommendations include enhancing security headers, publishing a security policy, and maintaining regular security audits to further strengthen the security posture and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching softlinksolutions.co.uk

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
30
Email security
70
DNS health
50
Network security
100
GDPR outside view
83
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Softlink Solutions operates in the competitive IT managed services market with a focus on delivering flexible, cost-effective IT support to a diverse client base ranging from startups to established SMEs and larger businesses. Their competitive advantage lies in their long-standing market presence, customer-centric ethos, and broad service portfolio including cybersecurity and cloud solutions. Revenue streams likely include managed service contracts, consultancy fees, and software licensing for their QL ERP system. The company maintains an active partnership ecosystem with major technology vendors such as Microsoft, Cisco, AWS, HP, and Webroot, enhancing their service offerings. Growth indicators include 20 years of continuous operation and a diverse geographic service coverage. The company’s operations emphasize personalized service and technical expertise, positioning them as a reliable partner in the UK IT services sector.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and Google reCAPTCHA v3 protecting user input forms, reducing the risk of automated abuse. The presence of a cookie consent banner aligns with GDPR compliance. However, the absence of explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options represents a potential area for improvement to mitigate risks like clickjacking and MIME sniffing. No incident response or security policy information is publicly available, which could impact transparency and readiness perception. No vulnerabilities or exposed sensitive data were found in the site content. Overall, the security posture is solid but could be enhanced by implementing additional HTTP security headers and publishing formal security policies.

Recommendations

  1. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Referrer-Policy to strengthen browser security.
  2. Publish a clear security policy and incident response contact information on the website to improve transparency and customer trust.
  3. Maintain regular updates and patching of WordPress core and plugins to mitigate vulnerabilities.
  4. Conduct periodic security audits and penetration testing to proactively identify and remediate security risks.
  5. Enhance accessibility features to improve compliance and user experience for all visitors.

Contact details published on the site

Addresses
Legal name
Softlink Solutions Limited
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Softlink Solutions
Description
Providing Business IT Support Services. As a trusted IT support services provider Softlink Solutions deliver flexible, cost effective IT support solutions
Key services
Managed IT Support, Outsourced IT Support, IT Consultancy, IT Infrastructure, Cyber Essentials Support, Disaster Recovery & Backup, Cloud Solutions, QL ERP System, CCTV Installation
Content quality
good
Branding
consistent

Technology

Stack
WordPress, WPBakery Page Builder, Slider Revolution, Google Analytics, Google reCAPTCHA v3, ReviewMgr widget, Yoast SEO (implied by schema graph), jQuery, FontAwesome
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 implemented on forms
  • Cookie consent banner present
  • No exposed sensitive data in HTML
  • Use of security plugins (implied by WordPress ecosystem)

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
ReviewMgr
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and content rich
  2. Clear contact information and social media presence
  3. Good use of structured data for SEO and trust
  4. Cookie consent and privacy policies are present and accessible
  5. No signs of malicious or suspicious content
  6. Use of modern web technologies and security best practices
  7. No visible security policy or incident response details on site
Technical notes

Notes

The website is built on a WordPress CMS platform utilizing WPBakery Page Builder and Slider Revolution plugins, indicating a modern and flexible content management approach. Integration with Google Analytics and Google Tag Manager provides robust analytics capabilities, while Google reCAPTCHA v3 enhances form security. The site uses FontAwesome for icons and loads fonts from Google Fonts, contributing to a visually consistent design. Hosting is likely provided by Fasthosts Internet Ltd, consistent with the domain registrar. Performance is moderate with caching and minification evident. The site is mobile optimized with responsive design elements. Technical risks include potential plugin vulnerabilities if not regularly updated and the lack of some security headers. Overall, the technical infrastructure supports a professional and functional web presence with room for security and accessibility improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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