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Security report for socialintents.com

Social Intents, LLC · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Social Intents, LLC operates a professional SaaS platform specializing in AI-powered live chat and chatbot solutions integrated with popular collaboration tools such as Microsoft Teams, Slack, Google Chat, Zoom, and Webex. The company targets small businesses and teams seeking to enhance customer engagement and reduce support costs through automation and seamless human handoff. Their market position is strengthened by flexible pricing plans, agency reseller options, and a comprehensive feature set including AI models like ChatGPT, Gemini, and Claude. Technically, the website employs a modern tech stack with asynchronous loading of analytics and marketing scripts, uses CDN for media delivery, and integrates multiple third-party services for tracking and user engagement. The site is mobile-optimized, accessible, and SEO-friendly, reflecting a mature digital infrastructure. From a security perspective, the site enforces HTTPS and implements cookie consent mechanisms aligned with GDPR. However, it lacks explicit security headers and published security or incident response policies, which could be improved to enhance trust and compliance. The absence of WHOIS registration details slightly reduces domain trustworthiness, though the professional presentation and business consistency mitigate this concern. Overall, Social Intents presents a low-risk profile with strong business credibility and technical maturity. Strategic improvements in security transparency and domain registration clarity are recommended to further solidify trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching socialintents.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
85
DNS health
55
Network security
100
GDPR outside view
80
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention socialintents.com, from OffSeq Breach.

Total records
1,045
Employees
0
Customers
1,045
Third parties
0
Weak passwords
18%

11 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for socialintents.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Social Intents is positioned as a cost-effective AI live chat and chatbot provider with strong integration capabilities across major collaboration platforms. Their SaaS subscription model offers tiered plans catering to different business sizes, including agency and reseller options. The company leverages AI technologies to automate customer interactions, reduce support costs, and drive sales. Their target customers are small businesses and teams using Microsoft Teams, Slack, Zoom, or Google Chat. The presence of an affiliate program and extensive integrations indicates a growing partnership ecosystem. The website's professional design, comprehensive content, and customer testimonials support a credible market presence.

Security posture

The website demonstrates a moderate to strong security posture with enforced HTTPS and GDPR-compliant cookie consent. However, it lacks visible HTTP security headers such as Content Security Policy, HSTS, and X-Frame-Options, which are best practices for web security. No explicit security policies, incident response plans, or vulnerability disclosure mechanisms are published, limiting transparency. The use of multiple third-party tracking and marketing scripts increases the attack surface and requires regular auditing. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security maturity is adequate but could benefit from enhanced security controls and published policies.

Recommendations

  1. Implement and publish HTTP security headers including CSP, HSTS, and X-Frame-Options to harden web security.
  2. Create and make publicly available a security policy and incident response plan to improve transparency and trust.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Provide clear contact information for security incidents, including dedicated security or abuse email addresses.
  5. Regularly audit and minimize third-party scripts to reduce potential vulnerabilities and privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Social Intents, LLC
Description
Social Intents provides AI-powered live chat and chatbot solutions with native integrations for Microsoft Teams, Slack, Google Chat, Zoom, Webex, and more. Their AI chatbots are trained on customer data to automate up to 75% of interactions, enabling seamless handoff to human teams. They offer customizable chat widgets, unlimited team members, and integrations with CRM and marketing tools.
Key services
Live Chat for Microsoft Teams, Live Chat for Slack, Live Chat for Google Chat, AI Chatbots powered by ChatGPT, Gemini, Claude, WhatsApp, Messenger, SMS integrations, Customizable chat widgets, Developer SDK and API
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 3.6.0, Alpine.js 3.x, Google Tag Manager, Google Analytics (gtag.js), Facebook Pixel, Bing Ads tracking, Weglot (translation), FirstPromoter, Apollo.io website tracker, Surva.ai (testimonials iframe), Cookie-Script.com cookie consent
Frameworks
Alpine.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for cookies
  • No exposed sensitive data in HTML
  • Use of security and analytics scripts asynchronously

Analytics and tracking

Services
Google Analytics, LinkedIn Insight Tag, Facebook Pixel, Bing UET, Apollo.io Tracker, G2 Attribution Tracking
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Bing Ads, Facebook Ads, LinkedIn Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Bing UET
Marketing tools
FirstPromoter, Zapier
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong focus on AI-powered live chat and chatbot integrations
  3. Multiple integrations with major collaboration platforms
  4. Comprehensive pricing and agency reseller options
  5. Good privacy and cookie policy presence with consent mechanisms
  6. Extensive use of third-party analytics and marketing tools
  7. No direct contact emails or phone numbers found on main pages
  8. No explicit security or incident response policies published
  9. WHOIS data unavailable, indicating privacy protection or unregistered domain
Technical notes

Notes

The website uses a modern and performant technology stack including jQuery, Alpine.js, and multiple asynchronous analytics and marketing scripts. It leverages CDN services for media delivery and supports multi-language translation via Weglot. The site is mobile-optimized with responsive design and good accessibility features. SEO is well addressed with proper meta tags and Open Graph data. No CMS was detected, suggesting a custom or static site architecture. Hosting appears to be on cloud infrastructure with good performance. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium26 findingsView report
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