Is smartsurvey.io Safe? Security Analysis for SmartSurvey
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Below Technology avg (72)
GDPR-aligned
Data handling
EU
Hosting region
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SmartSurvey is a UK-based technology company specializing in advanced online survey software and feedback solutions. Positioned as the UK's leading feedback platform, it serves a broad range of sectors including government, healthcare, education, and non-profits. Their SaaS business model offers tiered plans from free to enterprise, emphasizing GDPR compliance, UK data hosting, and enterprise-grade security. The company is trusted by over 600,000 customers and holds certifications such as ISO27001 and FSQS accreditation. Technically, the website is built on the Webflow platform, leveraging modern JavaScript libraries like GSAP for animations and integrates multiple analytics and marketing tools including Google Analytics, Facebook Pixel, and LinkedIn Insight Tag. The site is well-optimized for performance, mobile responsiveness, and accessibility, with a comprehensive cookie consent mechanism ensuring privacy compliance. From a security perspective, SmartSurvey demonstrates strong practices including HTTPS enforcement, ISO27001 certification, and GDPR compliance. However, explicit security headers and a public vulnerability disclosure policy are not evident. The WHOIS data for the domain is unavailable due to a query on the subdomain rather than the registered domain, but the website's professionalism and trust signals strongly support its legitimacy. Overall, SmartSurvey presents a mature, secure, and compliant digital presence with a strong market position in the survey software industry. Strategic recommendations include enhancing security header implementation, publishing vulnerability disclosure information, and providing incident response contacts to further strengthen trust and security posture.
Detected Technologies
17 urgent findings need attention
9 critical · 8 high
- + 9 more findings in the full report below
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
3 findings
75/100
GDPR Compliance
2 findings
80/100
NIS2 Compliance
6 findings
47/100
Email Security
4 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
SmartSurvey operates in the competitive online survey software market with a strong UK focus and expanding international presence. Its competitive advantages include enterprise-grade security, GDPR compliance, and a user-friendly platform with AI-powered analytics. Revenue streams likely include subscription plans, managed services, and consumer panel access. The target customers range from small businesses to large enterprises and public sector organizations. The company maintains a robust partnership ecosystem with integrations and a partner program. Growth indicators include multi-award recognition, extensive customer base, and continuous product updates. Operationally, SmartSurvey emphasizes customer support and data security as key differentiators.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
SmartSurvey exhibits a high level of security maturity with ISO27001 certification, FSQS accreditation, and compliance with GDPR, HIPAA, and CCPA. The website enforces HTTPS and uses cookie consent management to comply with privacy regulations. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of explicit security headers like X-Frame-Options and a public vulnerability disclosure policy indicates room for improvement. Incident response contact information is not publicly available, which could impact response readiness. Overall, the security culture appears strong, supported by certifications and transparent privacy policies.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish explicit security headers such as X-Frame-Options and X-Content-Type-Options to enhance protection against clickjacking and MIME sniffing.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
SmartSurvey
SmartSurvey is a UK-based provider of digital survey solutions. Their user-friendly yet advanced online survey software helps customers gather information to make smart decisions. Solutions are GDPR compliant, built for enterprise but affordable for everyone, backed with exceptional support and secure UK data storage.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Cookie consent banner with opt-in/out
- GDPR compliance
- ISO27001 certified
- FSQS accredited
- No exposed sensitive data in HTML
- Use of security-focused third-party services
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking detected.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
Controls resources the browser is allowed to load
Weak Referrer-Policy configuration
Current value: "no-referrer-when-downgrade"
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
GDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
Large organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
Clear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC Partial Enforcement
DMARC only applies to 1% of messages
No BIMI Record
BIMI displays brand logos in email clients
No MTA-STS Policy
MTA-STS enforces TLS for email delivery
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
SSL certificate expires in 89 days
Partial SSL/TLS Assessment
Completed 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
Domain Transfer Lock Not Enabled
Domain can be transferred without authorization
Domain Delete Lock Not Enabled
Domain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
Port 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
Critical Service Exposed: Telnet
Port 23 (Telnet) is publicly accessible - Telnet - Unencrypted remote access
High-Risk Service Exposed: RPC
Port 135 (RPC) is publicly accessible - RPC - Windows RPC endpoint
High-Risk Service Exposed: NetBIOS
Port 139 (NetBIOS) is publicly accessible - NetBIOS - Windows file sharing
Critical Service Exposed: SMB
Port 445 (SMB) is publicly accessible - SMB - Windows file sharing, high risk
Critical Service Exposed: MSSQL
Port 1433 (MSSQL) is publicly accessible - MSSQL - Database server
Critical Service Exposed: Oracle
Port 1521 (Oracle) is publicly accessible - Oracle - Database server
Critical Service Exposed: MySQL
Port 3306 (MySQL) is publicly accessible - MySQL - Database server
Critical Service Exposed: RDP
Port 3389 (RDP) is publicly accessible - RDP - Remote Desktop, prime ransomware target
Critical Service Exposed: PostgreSQL
Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server
Critical Service Exposed: Redis
Port 6379 (Redis) is publicly accessible - Redis - In-memory database
High-Risk Service Exposed: Elasticsearch
Port 9200 (Elasticsearch) is publicly accessible - Elasticsearch - Search engine
Critical Service Exposed: MongoDB
Port 27017 (MongoDB) is publicly accessible - MongoDB - NoSQL database
How does smartsurvey.io compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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