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Security report for site24x7.in

Zoho Corporation Pvt. Ltd. · Technology · India

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Site24x7 is a comprehensive SaaS-based IT monitoring and observability platform targeting DevOps and IT operations professionals. As a division of Zoho Corporation Pvt. Ltd., it offers a broad suite of monitoring services including website, server, cloud, application performance, network, and AIOps capabilities. The website demonstrates a mature digital presence with excellent content quality, professional design, and clear navigation, supporting a strong market position with over 13,000 customers. Technically, the site employs modern frameworks like Bootstrap and jQuery, integrates analytics and tag management tools, and is optimized for performance and accessibility. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, although explicit incident response and vulnerability disclosure information are absent. Privacy compliance is well addressed with clear policies and GDPR adherence. Overall, the site reflects a trustworthy and enterprise-grade business with consistent branding and strong trust signals.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching site24x7.in

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
30
Email security
70
DNS health
85
Network security
100
GDPR outside view
85
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Site24x7 operates in the technology sector providing IT monitoring solutions via a subscription SaaS model. Its parent company, Zoho Corporation, is a well-known software provider, enhancing credibility. The platform targets enterprises, MSPs, and DevOps teams, offering extensive integrations and cloud platform support. The website's rich content, customer testimonials, and resource offerings indicate a mature marketing strategy and strong customer engagement. Partnerships with ManageEngine and Zoho further strengthen its ecosystem. The business model focuses on recurring revenue from monitoring services and add-ons, with a global reach supported by multi-region data centers.

Security posture

The website enforces HTTPS with strong SSL configuration and implements key security headers such as HSTS, CSP, and X-Frame-Options, reflecting good security hygiene. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public vulnerability disclosure policy or security.txt file and lack of explicit incident response contact channels represent minor gaps. Privacy policies and cookie consent mechanisms are comprehensive and GDPR compliant, supporting regulatory adherence. Overall, the security posture is robust for a SaaS provider, with recommendations to enhance transparency around incident response and vulnerability management.

Recommendations

  1. Publish explicit incident response and security contact information to improve transparency and trust.
  2. Implement and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Disclose any security certifications or compliance frameworks adhered to, such as ISO 27001 or SOC 2.
  4. Regularly audit third-party scripts and tracking tools to minimize privacy risks and maintain compliance.
  5. Enhance user education on privacy and security practices via dedicated resource pages or FAQs.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zoho Corporation Pvt. Ltd.
Description
Site24x7 offers both free & paid monitoring services for your entire IT environment. Monitor the health and performance of websites, servers, networks, applications, and cloud platforms and receive instant alerts via different media when any resource experiences an issue or downtime.
Key services
Website Monitoring, Server Monitoring, Cloud Monitoring, Application Performance Monitoring, Network Monitoring, Real User Monitoring, Synthetic Transactions, Log Management, AIOps
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Bootstrap 4, YouTube iframe API, Zoho Tag Manager, Pagesense, Site24x7 RUM beacon
Frameworks
Bootstrap
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with validation

Analytics and tracking

Services
Pagesense
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Pagesense
Marketing tools
Zoho Tag Manager, Pagesense
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with comprehensive product and resource information.
  2. Strong branding and consistent messaging aligned with Zoho Corporation.
  3. Multiple customer testimonials and video case studies enhance trust.
  4. Good use of modern web technologies and analytics tools.
  5. Privacy and cookie policies are present and GDPR compliant.
  6. No visible security or privacy red flags.
  7. No exposed sensitive data or vulnerable scripts detected.
Technical notes

Notes

The website uses a modern and performant technology stack including Bootstrap 4 and jQuery, with integration of Zoho Tag Manager and Pagesense for analytics and marketing automation. The site is mobile-optimized with responsive design and accessibility features. Performance is fast with preloaded fonts and asynchronous script loading. SEO is supported by meta tags and structured data (JSON-LD) for videos and website schema. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting details are not explicitly disclosed but likely managed by Zoho infrastructure. The technical implementation supports a professional and scalable web presence suitable for enterprise customers.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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