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Security report for shipstation.com

ShipStation · Technology · United States

Low risk. 3 critical or high findings in SSL/TLS and DNS health.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

ShipStation is a leading ecommerce shipping software platform that serves hundreds of thousands of online sellers, ranging from small businesses to large enterprises. The company offers a comprehensive suite of services including order management, rate shopping, inventory synchronization, label printing, and returns management, all integrated with over 200 carriers. Their platform is designed to streamline ecommerce fulfillment, reduce shipping costs, and increase operational efficiency. The website reflects a mature digital presence with strong branding, clear messaging, and extensive product information. Technically, ShipStation's website is built on WordPress with a custom theme and leverages modern JavaScript libraries such as jQuery, along with advanced analytics and marketing tools including Segment, Hotjar, HubSpot, and Optimizely. The site is well-optimized for SEO, mobile responsiveness, and accessibility, indicating a high level of digital maturity. Security is robust with HTTPS enforced and cookie consent mechanisms in place, though explicit security headers and policies could be improved. The security posture is solid with no visible vulnerabilities or exposed sensitive data. However, the absence of a public security policy, incident response information, and vulnerability disclosure reduces transparency. The WHOIS data for the domain is unavailable, which is a minor concern but common for commercial entities using privacy protection. Overall, the site demonstrates a professional and trustworthy ecommerce SaaS business. Strategically, ShipStation should consider publishing detailed security and incident response policies, implementing security.txt files, and enhancing transparency around data protection officers to further strengthen trust and compliance. Continued investment in security best practices and privacy compliance will support their market leadership and customer confidence.

Scanned

This is an earlier scan of shipstation.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Potential Subdomain Takeover

      Subdomain dev.shipstation.com points to unregistered service dev01-shipstation-com-vpc-1243199168.us-east-1.elb.amazonaws.com

      What to do: Remove or fix CNAME record to prevent subdomain takeover

      • WSTG-CONF-10
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

Need hands-on remediation? Email guard@offseq.com

Keep watching shipstation.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
95
Email security
80
DNS health
65
Network security
100
GDPR outside view
88
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ShipStation occupies a strong position in the ecommerce shipping software market, targeting a broad audience from small businesses to enterprises. Their competitive advantages include extensive carrier integrations, automation capabilities that increase label printing efficiency, and a scalable API offering. The business model is SaaS-based with revenue streams likely from subscription plans and API usage. The company maintains a robust partnership ecosystem, including ShipEngine, enhancing their service offerings. Growth indicators include frequent product updates, a comprehensive marketing presence, and a large employee base (1001-5000). The website content and structured data reflect a well-organized and professional operation with consistent branding and clear value propositions.

Security posture

ShipStation demonstrates a mature security posture with HTTPS enforced site-wide and use of cookie consent banners indicating GDPR compliance. The website uses obfuscated analytics scripts and multiple tracking pixels, which are standard but require careful privacy management. No direct evidence of security vulnerabilities or exposed sensitive data was found in the HTML content. However, the lack of explicit security headers in the HTML and absence of a published security policy or incident response plan are gaps. No vulnerability disclosure or security.txt file was detected, which could be improved to enhance transparency and readiness. Overall, the security maturity is good but could benefit from formalized policies and disclosures.

Recommendations

  1. Publish a dedicated security policy page outlining security controls and practices.
  2. Implement and declare security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Create and maintain a vulnerability disclosure program and publish a security.txt file.
  4. Provide clear contact information for a Data Protection Officer or security team.
  5. Regularly audit third-party scripts and tracking pixels to ensure privacy compliance and minimize risk.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ShipStation
Description
The fulfillment engine behind hundreds of thousands of online sellers, ShipStation combines order management, rate shopping, inventory, and returns all in one platform, delivering 15x more labels per hour and up to 90% shipping discounts through 200+ carriers.
Key services
Shipping management, Order management, Inventory synchronization, Rate shopping, Label printing, Returns management, API access
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 3.7.1, Google Tag Manager, Segment Analytics, Hotjar, Optimizely, HubSpot, WordPress
Frameworks
WordPress theme: shipstation-blocks
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of analytics with obfuscation
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Segment Analytics, Google Analytics (via GTM), Hotjar, HubSpot Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Bing Ads, Reddit Ads
Tracking pixels
Facebook Pixel, Hotjar, LinkedIn Insight Tag, Spotify Pixel, 6sense
Marketing tools
HubSpot, Segment Analytics, Optimizely
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong use of modern analytics and marketing tools.
  3. Comprehensive SEO and structured data implementation.
  4. No explicit security policy or incident response information found.
  5. WHOIS data is missing, which impacts trust but not conclusively suspicious.
  6. Good privacy and cookie policy presence with consent mechanisms.
  7. No exposed sensitive data or obvious vulnerabilities detected.
Technical notes

Notes

The website is built on WordPress with a custom theme and uses jQuery 3.7.1 as the primary JavaScript library. It integrates multiple third-party services including Google Tag Manager, Segment Analytics, Hotjar, HubSpot, and Optimizely for analytics, marketing, and user experience optimization. The site is well-structured with comprehensive meta tags, Open Graph data, and JSON-LD structured data for SEO. Performance appears moderate with asynchronous loading of scripts and optimized images. Mobile optimization and accessibility features are well implemented. The technical stack is modern and supports a scalable ecommerce SaaS platform, though hosting provider details are not explicitly identified from the content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 82/100Low24 findingsView report
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