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Security report for servsafe.com

ServSafe · Education · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

ServSafe is a prominent provider of food safety training and certification programs targeting food service professionals, instructors, and administrators. Their offerings include Food Manager, Food Handler, Alcohol, Allergens, Academic, and Workplace training, positioning them as a leader in the food safety education sector in the United States. The website is professionally designed with clear navigation and consistent branding, supporting a large-scale educational business model focused on online certification and training services. Technically, the site leverages a mix of modern front-end frameworks like Bootstrap and jQuery, integrated with ASP.NET WebForms on the backend, and employs various marketing and analytics tools such as Google Analytics, Microsoft Clarity, Marketo, and OneTrust for cookie consent management. The site demonstrates good mobile optimization and accessibility compliance, although performance is moderate due to the complexity of scripts and integrations. From a security perspective, the website enforces HTTPS and includes CSRF protections in forms, but lacks explicit security headers like Content-Security-Policy and X-Frame-Options. No vulnerabilities or exposed sensitive data were detected in the HTML content. Privacy compliance is well addressed with comprehensive privacy and cookie policies, including GDPR considerations. However, no explicit incident response or vulnerability disclosure policies were found. Overall, the website presents a trustworthy and professional front for ServSafe's business operations. The absence of WHOIS registration data slightly reduces trust but is likely due to privacy protection. Strategic recommendations include enhancing security headers, publishing vulnerability disclosure information, and improving contact information visibility to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching servsafe.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
80
Email security
70
DNS health
75
Network security
100
GDPR outside view
88
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ServSafe operates in the education sector, specializing in food safety training and certification. Their market position is strong as a leading provider in the US, supported by a comprehensive suite of training products and resources for various stakeholders in the food service industry. The business model revolves around online course delivery, certification issuance, and product sales, targeting food handlers, managers, instructors, and administrators. The company leverages partnerships with regulatory bodies and industry standards to maintain credibility. Growth indicators include extensive course offerings and integration of modern marketing tools. The partnership ecosystem includes marketing platforms like Marketo and Genesys for customer engagement.

Security posture

The security posture of the website is solid with HTTPS enforced and CSRF tokens implemented in forms. The use of OneTrust for cookie consent indicates attention to privacy compliance. However, the absence of explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options represents a gap that could expose the site to certain web-based attacks. No direct contact channels for incident response or vulnerability reporting are visible, which could delay response to security incidents. No known vulnerabilities or exposed sensitive data were found in the site content. Compliance with GDPR is indicated by the privacy and cookie policies. Overall, the site demonstrates a mature security posture but could improve in header implementation and incident response transparency.

Recommendations

  1. Implement and enforce security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Publish a clear vulnerability disclosure policy and security.txt file to facilitate responsible reporting of security issues.
  3. Enhance visibility of incident response contact information to improve security incident handling and trust.
  4. Regularly audit third-party scripts and marketing tools for security vulnerabilities and privacy compliance.
  5. Maintain and update WHOIS registration information or provide justification for privacy protection to improve domain trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ServSafe
Description
ServSafe provides food safety training and certification programs including Food Manager, Food Handler, Alcohol, Allergens, Academic, and Workplace training.
Key services
Food Manager Certification, Food Handler Certification, Responsible Alcohol Training, Allergens Training, Academic and Workplace Training, Instructor and Administrator Resources
Content quality
good
Branding
consistent

Technology

Stack
Bootstrap CSS, jQuery, Marketo Munchkin, Microsoft ASP.NET WebForms, OneTrust Cookie Consent, Genesys Chat, Stonly Widget, Google Tag Manager, Google Analytics, Microsoft Bing Ads, Microsoft Clarity
Frameworks
ASP.NET WebForms
Platforms
Windows Server (likely), CDN for static assets
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • CSRF token present in forms
  • Use of OneTrust for cookie consent
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Marketo Munchkin
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, Microsoft Bing Ads
Tracking pixels
Microsoft Clarity, Marketo Munchkin
Marketing tools
Marketo, Genesys Chat, Stonly Widget
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is focused on food safety training and certification.
  3. Uses multiple third-party marketing and analytics tools.
  4. No direct contact emails or phone numbers found on main pages.
  5. WHOIS data is unavailable or privacy protected.
  6. Cookie consent and privacy policies are implemented with OneTrust.
  7. No explicit security.txt or vulnerability disclosure found.
  8. Site uses ASP.NET WebForms technology with custom CMS.
  9. Good mobile optimization and accessibility features.
Technical notes

Notes

The website is built on ASP.NET WebForms with a custom CMS likely maintained by the National Restaurant Association. Front-end technologies include Bootstrap for responsive design and jQuery for interactivity. The site integrates multiple third-party services such as Marketo for marketing automation, Genesys for chat support, OneTrust for cookie consent, and analytics tools including Google Analytics and Microsoft Clarity. Performance is moderate, influenced by numerous external scripts and tracking pixels. Mobile optimization and accessibility are well addressed, with semantic HTML and ARIA roles used for navigation and content. SEO is supported by proper meta tags and Open Graph data. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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