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Security report for servmeco.com

Servme · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Servme is a technology company offering restaurant guest experience software focused on reservations, table management, marketing, and CRM solutions. The website targets restaurants and hospitality businesses aiming to streamline operations and enhance guest personalization. The business model is SaaS-based, providing digital tools to improve restaurant management and revenue growth. The website content is professionally presented with good design and clear messaging, although no detailed company background or contact information is provided. Technically, the website is built using Framer CMS and integrates multiple modern analytics and marketing technologies including Google Tag Manager, HubSpot, Microsoft Clarity, Hotjar, and Facebook Pixel. The site appears to be mobile optimized with moderate performance. However, there is no evidence of advanced security headers or explicit privacy and cookie policies, which are important for compliance and user trust. Security posture is moderate with HTTPS implied but lacking visible security headers or incident response information. The absence of WHOIS registration data raises concerns about domain legitimacy and trustworthiness. No forms or direct contact details were found, limiting user engagement and support options. Overall, the website presents a professional front for a niche SaaS product but requires improvements in transparency, privacy compliance, and security best practices to enhance trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching servmeco.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
40
Email security
85
DNS health
85
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Servme operates in the restaurant technology sector, providing software solutions that address key operational challenges such as reservations and guest management. The company leverages a SaaS business model targeting small to medium-sized hospitality businesses. The website's integration with multiple marketing and analytics platforms suggests a focus on data-driven growth and customer engagement. However, the lack of detailed company information and contact channels may hinder customer trust and acquisition. The domain's unclear WHOIS status could impact credibility in competitive markets. Strategic partnerships or certifications are not evident, indicating potential areas for business development and trust-building.

Security posture

The current security maturity level of the website is moderate. HTTPS is used, but no explicit security headers like Content-Security-Policy or X-Frame-Options were detected. There are no visible vulnerabilities or exposed sensitive data in the HTML content. However, the absence of privacy and cookie policies, as well as incident response contacts, indicates compliance gaps, particularly with GDPR and other data protection regulations. The extensive use of third-party tracking scripts increases the attack surface and privacy risks. Incident response readiness and security culture indicators are not evident, suggesting the need for formal security policies and transparency to improve overall security posture.

Recommendations

  1. Implement comprehensive privacy and cookie policies to ensure GDPR and global privacy compliance.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  3. Publish clear contact information including security incident response contacts to improve trust and compliance.
  4. Regularly audit and update third-party scripts to mitigate vulnerabilities and reduce privacy risks.
  5. Consider registering domain information publicly or using verified privacy protection services to improve domain legitimacy and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Servme
Description
Reservations, table management, marketing, and CRM for restaurants. Streamline operations, personalise guest experiences, and grow revenue.
Key services
Reservations, Table management, Marketing, CRM
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, HubSpot, Microsoft Clarity, Visual Website Optimizer (VWO), Facebook Pixel, Google Analytics, Hotjar, LinkedIn Insight Tag, Framer (CMS/website builder)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS usage implied by canonical URL (https://www.servmeco.com/)
  • Use of Google Tag Manager and analytics scripts loaded asynchronously

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Hotjar, LinkedIn Insight Tag
Tracking level
extensive
Privacy practices
poor

Advertising

Ad networks
HubSpot Ads, Facebook Ads, LinkedIn Ads, Google Ads, Visual Website Optimizer
Tracking pixels
Facebook Pixel, Microsoft Clarity, Hotjar, LinkedIn Insight Tag
Marketing tools
HubSpot, Visual Website Optimizer, Hotjar
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is accessible and not blocked by WAF or security challenge.
  2. No WHOIS registration data available, indicating possible unregistered domain or privacy protection.
  3. No privacy, cookie, or terms of service policies found on the site.
  4. No explicit contact information such as emails or phone numbers found in the content.
  5. Website uses multiple third-party analytics and marketing tools.
  6. Content is focused on restaurant guest experience software with clear business purpose.
  7. No security headers or explicit security policies detected in the HTML content.
  8. No forms detected in the provided HTML content.
  9. No social media links explicitly found in the HTML content.
Technical notes

Notes

The website is built on the Framer platform and uses a modern tech stack including Google Tag Manager, HubSpot, Microsoft Clarity, Hotjar, and Facebook Pixel for analytics and marketing. The site loads scripts asynchronously, which is good for performance. Meta tags and Open Graph data are well implemented for SEO and social sharing. Mobile optimization is good, but accessibility features are basic. No CMS other than Framer is detected. Hosting provider details are not available. Performance is moderate, with potential improvements in security headers and privacy compliance needed to reduce technical debt and regulatory risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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