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Security report for servicebell.com

Domains By Proxy, LLC · Technology · United States

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Rep.ai is a technology company specializing in AI-powered live video chat and sales engagement solutions. Their platform offers an AI Sales Rep capable of engaging site visitors with video and voice-enabled live chat, as well as AI intent detection to identify potential prospects. The company targets businesses looking to enhance their sales and customer engagement through AI-driven tools. The website is built using modern web technologies including Framer CMS, and integrates multiple marketing and analytics tools such as Google Tag Manager, HubSpot, Facebook Pixel, and Intercom. The domain is privacy protected but registered with a reputable registrar and has a suitable age for a tech startup. Security posture is moderate with HTTPS enabled but lacks DNSSEC and security headers. Privacy compliance is weak due to absence of privacy and cookie policies. Overall, the website presents a professional and modern digital presence but would benefit from enhanced transparency and security practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching servicebell.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
40
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Rep.ai operates in the AI technology sector, focusing on SaaS solutions for sales and customer engagement. Their business model revolves around providing AI-driven live chat and video communication tools to businesses, likely generating revenue through subscriptions or licensing. The company appears to be a small-sized startup founded around 2017. The website content and metadata emphasize innovation and AI capabilities, positioning Rep.ai as an emerging player in AI sales technology. The use of privacy protection in WHOIS is typical for startups. The marketing ecosystem includes major platforms like HubSpot and Facebook, indicating active customer acquisition efforts. No direct partnerships or subsidiaries are identified from the data.

Security posture

The website enforces HTTPS and uses Cloudflare DNS, which provides a baseline of security. However, DNSSEC is not enabled, and no security headers such as Content-Security-Policy or X-Frame-Options were detected, which are recommended best practices. The absence of privacy and cookie policies, as well as lack of incident response or vulnerability disclosure information, indicates gaps in compliance and security transparency. The presence of multiple third-party tracking scripts increases the attack surface and privacy risks. No explicit vulnerabilities or exposed sensitive data were found in the analysis. Overall, the security posture is moderate but could be significantly improved by implementing recommended headers, policies, and disclosure mechanisms.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Publish comprehensive privacy and cookie policies with clear GDPR compliance and consent mechanisms.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to protect against common web attacks.
  4. Provide clear contact information including security incident response contacts and vulnerability disclosure channels.
  5. Review and minimize third-party tracking scripts to reduce privacy risks and improve user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Domains By Proxy, LLC
Description
Meet the first AI Sales Rep, Rep.ai. Engage site visitors with video- and voice-ready AI Live Chat and uncover hot prospects with AI Intent.
Key services
AI Sales Rep, Live Video Chat, AI Chat, AI Intent Detection
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Facebook Pixel, Intercom, ServiceBell, Cloudflare DNS
Frameworks
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics and tracking

Services
HubSpot Analytics, Google Analytics (via Google Tag Manager), Facebook Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Pixel, HubSpot Analytics
Marketing tools
HubSpot Collected Forms, Intercom, ServiceBell
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website uses modern JavaScript frameworks and marketing tools.
  2. No explicit privacy or cookie policies found on the main page.
  3. No contact emails or phone numbers explicitly listed on the homepage.
  4. Domain uses Cloudflare DNS but DNSSEC is not enabled.
  5. Multiple marketing and tracking scripts are loaded, indicating data collection.
  6. No visible security headers detected in the provided data.
  7. No vulnerability disclosure or incident response information found.
  8. Content is focused on AI sales and live chat technology.
  9. No adult or questionable content detected.
  10. WHOIS data shows privacy protection but domain age and registrar are legitimate.
Technical notes

Notes

The website is built on the Framer platform, leveraging modern web fonts and JavaScript libraries. It integrates several marketing and analytics tools including Google Tag Manager, HubSpot, Facebook Pixel, Intercom, and ServiceBell. The domain uses Cloudflare DNS but lacks DNSSEC. Performance is moderate with asynchronous loading of scripts. Mobile optimization appears good based on viewport meta tags and responsive design elements. Accessibility is basic with no explicit ARIA or accessibility features detected. SEO is supported by proper meta tags and Open Graph data. Technical risks include reliance on multiple third-party scripts and missing security headers.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium27 findingsView report
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