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Security report for salesforceliveagent.com

Salesforce · Technology · United States

Low risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Salesforce is a global leader in CRM software, providing AI-powered customer engagement and cloud platform services primarily targeting enterprise customers. The company operates a sophisticated digital infrastructure leveraging modern web technologies and advanced analytics tools, ensuring high performance and excellent user experience across devices. Security and privacy are prioritized with comprehensive policies, certifications, and incident response mechanisms in place. The website reflects a mature, professional digital presence consistent with Salesforce's market position and business model. Overall, the risk profile is low with strong trust indicators and no detected vulnerabilities or suspicious activity.

Scanned

This is an earlier scan of salesforceliveagent.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching salesforceliveagent.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
87
DNS health
85
Network security
100
GDPR outside view
58
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Salesforce maintains a dominant market position in the CRM and cloud software sector, supported by a SaaS subscription model and a broad portfolio including subsidiaries like Tableau, MuleSoft, and Slack. Its target audience includes large enterprises seeking integrated AI and data-driven customer relationship solutions. The company benefits from strong brand recognition, extensive certifications, and a global partnership ecosystem. Growth is driven by innovation in AI and cloud services, with strategic acquisitions enhancing its competitive advantage. The website content and linked domains reinforce Salesforce's authoritative presence in technology.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, robust security headers, and adherence to industry standards such as ISO 27001 and SOC 2. Privacy compliance is evident through GDPR-aligned policies and consent management via OneTrust. The presence of a vulnerability disclosure program and dedicated security contacts indicates proactive risk management. No exposed sensitive data or vulnerable libraries were detected. Recommendations include continuous monitoring and timely updates to third-party components to maintain security integrity.

Recommendations

  1. Maintain regular updates of third-party libraries and dependencies to mitigate emerging vulnerabilities.
  2. Enhance transparency by publishing detailed data retention and processing timelines in privacy documentation.
  3. Expand incident response information with clear escalation paths and timelines for customer communication.
  4. Increase user awareness of security features through educational content on the website.
  5. Invest in ongoing accessibility improvements to ensure compliance with evolving standards.

Contact details published on the site

Addresses
Legal name
Salesforce, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Salesforce
Description
Salesforce, the #1 AI CRM, enables companies to connect with customers through a unified Einstein 1 platform that combines CRM, AI, Data and Trust.
Key services
CRM software, AI-powered customer engagement, Data analytics, Cloud platform services
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, React (likely), Google Tag Manager, OneTrust, Vidyard, Boomerang (performance monitoring), Optimizely
Frameworks
Page Builder, Einstein AI platform
Platforms
Cloud-based SaaS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure cookie consent mechanism
  • Use of security and privacy frameworks

Analytics and tracking

Services
Google Analytics, Boomerang, Optimizely, Evergage
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Optimizely, Boomerang, Evergage
Marketing tools
OneTrust, Optimizely, Evergage
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong privacy and security policies with GDPR compliance.
  3. Use of multiple modern tracking and analytics tools with consent management.
  4. No suspicious or malicious indicators detected.
  5. WHOIS data unavailable, likely due to privacy or registrar restrictions.
Technical notes

Notes

The website is built on a modern tech stack including JavaScript frameworks, Google Tag Manager, and Optimizely for optimization. It uses a proprietary CMS/Page Builder platform and integrates multiple analytics and marketing tools with consent management. Performance is optimized with preloading and preconnecting resources, and fonts are served via CDN for speed. The site is mobile-optimized and accessible, with SEO best practices implemented. Hosting appears to be on Salesforce's own or major cloud infrastructure, ensuring reliability and scalability. Technical risks are minimal, with opportunities for further modernization in accessibility and transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low24 findingsView report
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