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Security report for salesforce.org

Salesforce · Technology · United States

Low risk. 5 critical or high findings in Security headers and GDPR outside view.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Salesforce's nonprofit website presents a comprehensive and professional platform dedicated to nonprofit organizations, offering CRM software and AI-powered solutions to enhance fundraising, program management, volunteer coordination, and grantmaking. The site positions Salesforce as a market leader with extensive resources, community engagement, and a strong focus on AI integration through Einstein. Technically, the site leverages modern web technologies, including Salesforce's own platform, Google Tag Manager, Optimizely, and OneTrust for privacy compliance, ensuring a fast, mobile-optimized, and accessible user experience. Security posture is strong with HTTPS, security headers, and consent mechanisms, though explicit security policies and incident response contacts are not publicly detailed. WHOIS data is unavailable or blocked, which is unusual but likely due to registry restrictions rather than malicious intent. Overall, the site is trustworthy, well-branded, and highly functional for its target nonprofit audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching salesforce.org

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
87
DNS health
85
Network security
100
GDPR outside view
35
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Salesforce operates as an essential technology provider in the nonprofit sector, delivering SaaS CRM and AI solutions tailored to nonprofit needs. Their Power of Us program offers discounted pricing, enhancing accessibility for eligible nonprofits. The company maintains a strong ecosystem with partner domains for learning and community engagement, supporting customer success and adoption. The business model focuses on subscription-based software sales, supported by extensive educational content and community resources. Market positioning is dominant, with a clear emphasis on innovation through AI and integrated cloud solutions. The website content and structure reflect a mature, enterprise-grade operation with global reach.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and cookie consent management via OneTrust. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a publicly accessible security policy or incident response contact reduces transparency. No vulnerability disclosure or security.txt file was found, which could be improved to enhance trust and readiness. The use of multiple third-party scripts necessitates ongoing security audits to mitigate supply chain risks. Overall, the site aligns well with industry best practices but could benefit from enhanced security communication.

Recommendations

  1. Publish a dedicated security policy and incident response information page to improve transparency.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide direct security contact channels such as security@ or abuse@ email addresses.
  4. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  5. Enhance data retention and privacy transparency by detailing policies on the website.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Salesforce
Description
Salesforce for Nonprofit is the leading nonprofit software for fundraising, marketing, program management, grantmaking, and volunteer management. Built on the trusted Salesforce platform, it unifies teams and data to streamline operations and amplify nonprofit missions.
Key services
Fundraising software, Program & outcome management, Volunteer management, Marketing & engagement, Grantmaking software, Nonprofit IT operations
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Optimizely, OneTrust, Boomerang, Vidyard, Salesforce Platform, Nunjucks templating
Frameworks
Salesforce Page Builder, Optimizely A/B Testing
Platforms
Salesforce Cloud Platform
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of CSP
  • No exposed sensitive data in HTML
  • Secure forms with proper targets
  • Use of OneTrust for cookie consent

Analytics and tracking

Services
Google Analytics, Boomerang, Evergage
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Tag Manager, Akamai (via Boomerang), Evergage
Tracking pixels
Boomerang, Evergage
Marketing tools
Optimizely, OneTrust, Evergage
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong branding and consistent professional design.
  3. Comprehensive nonprofit CRM and AI product offerings.
  4. Good privacy and cookie policy presence with consent mechanisms.
  5. No direct contact emails or phone numbers publicly listed; contact via forms.
  6. Use of multiple modern web technologies and analytics tools.
  7. No visible security policy or incident response info on main site.
  8. WHOIS data unavailable or blocked, limiting domain registration insights.
Technical notes

Notes

The website is built on Salesforce's proprietary platform with extensive use of JavaScript frameworks and third-party integrations such as Google Tag Manager, Optimizely, and OneTrust. The site is well-optimized for performance and mobile responsiveness, with modern SEO and accessibility features. Hosting appears to leverage Salesforce's cloud infrastructure and Akamai CDN for global delivery. The technical implementation reflects a high level of digital maturity with robust analytics and marketing tools integrated. Opportunities exist to further modernize by consolidating third-party scripts and enhancing security communication.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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