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Security report for salesforce.com

Salesforce · Technology · United States

Low risk. 5 critical or high findings in Security headers and GDPR outside view.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Salesforce is a global leader in customer relationship management (CRM) software, offering a comprehensive AI-powered platform that integrates sales, service, marketing, commerce, and data cloud solutions. The company targets a broad range of industries and business sizes, from small businesses to large enterprises, positioning itself as the number one CRM provider worldwide. The website content is rich, professionally designed, and highly relevant to its target audience, showcasing Salesforce's extensive product portfolio and industry-specific solutions. Technically, the website employs a modern technology stack including JavaScript frameworks, Salesforce's own platform technologies, and integrates multiple third-party services for analytics, marketing, and consent management. The site is optimized for performance, mobile responsiveness, accessibility, and SEO, reflecting a mature digital infrastructure. From a security perspective, Salesforce demonstrates a strong posture with HTTPS enforcement, comprehensive security headers, published security policies, and certifications such as ISO 27001 and SOC 2. The presence of a vulnerability disclosure policy and incident response contacts further underscores their commitment to security and compliance. Overall, the website and domain exhibit high legitimacy and trustworthiness, with no signs of blocking or WAF interference. The domain WHOIS data is privacy-protected, which is typical for large enterprises. The site maintains excellent privacy compliance and user data protection practices, making it a reliable and professional digital presence for Salesforce.

Scanned

This is an earlier scan of salesforce.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching salesforce.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
87
DNS health
85
Network security
100
GDPR outside view
35
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Salesforce operates a SaaS business model focused on delivering cloud-based CRM and AI solutions to a diverse set of industries including finance, healthcare, retail, manufacturing, and government. Its competitive advantage lies in its integrated AI capabilities (Einstein AI), extensive partner ecosystem (AppExchange), and strong brand recognition. Revenue streams include subscription fees for various cloud products and professional services. The company actively promotes customer success stories and learning resources to drive adoption and growth. Strategic partnerships and acquisitions (Tableau, Slack, MuleSoft, Heroku) expand its market reach and technology portfolio, reinforcing its leadership position.

Security posture

Salesforce exhibits a mature security posture with multiple industry-standard certifications and compliance frameworks in place. The website enforces HTTPS and implements robust security headers to mitigate common web vulnerabilities. Privacy policies and cookie consent mechanisms comply with GDPR and other regulations. The availability of a dedicated security incident response team and vulnerability disclosure program indicates readiness to handle security events. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The company’s security culture is evident through transparent communication and comprehensive documentation.

Recommendations

  1. Continue rigorous third-party script audits to prevent supply chain vulnerabilities.
  2. Enhance transparency on data retention and deletion policies for end users.
  3. Expand user education initiatives on privacy controls and security best practices.
  4. Maintain and update security certifications to align with evolving standards.
  5. Implement continuous monitoring and automated threat detection across all digital assets.

Contact details published on the site

Addresses
Legal name
Salesforce, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Salesforce
Description
Salesforce is the leading AI-powered CRM platform enabling companies to connect with customers through a unified Einstein 1 platform combining CRM, AI, Data, and Trust.
Key services
Agentforce AI agents, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Salesforce Platform, Slack, MuleSoft, Heroku
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, React (implied by component structure), Vidyard video player, Google Tag Manager, OneTrust cookie consent, Boomerang performance monitoring, Optimizely A/B testing, MuleSoft API platform
Frameworks
Page Builder, Salesforce Lightning Web Components
Platforms
Salesforce Platform, AWS (implied by hosting and cloud services)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy implemented
  • Cookie consent with OneTrust
  • Security incident response contact available
  • Vulnerability disclosure policy published

Analytics and tracking

Services
Google Analytics, Boomerang (mPulse), Adobe Demdex, Evergage
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Adobe Demdex (dpm.demdex.net), Evergage (salesforce.us-1.evergage.com), Krux (cdn.krxd.net)
Marketing tools
OneTrust Cookie Consent, Optimizely
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong brand presence and consistent messaging.
  3. Comprehensive navigation with detailed product and industry information.
  4. Multiple trust and security indicators present.
  5. No suspicious or malicious content detected.
  6. Extensive use of third-party analytics and marketing tools with proper consent mechanisms.
Technical notes

Notes

The website is built on a sophisticated technology stack leveraging Salesforce's proprietary platform and modern web technologies. It integrates multiple analytics and marketing tools, including Google Tag Manager, OneTrust for cookie consent, and Optimizely for experimentation. Performance optimizations such as preloading fonts and DNS prefetching are employed. The site is mobile-optimized and accessible, with structured data (JSON-LD) enhancing SEO. Hosting appears to be on Salesforce/AWS infrastructure, ensuring scalability and reliability. Technical risks are minimal, with no outdated or vulnerable libraries detected in the provided content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100 +12Medium27 findingsView report
  2. 61/100 −13Medium24 findingsView report
  3. 74/100Medium23 findingsView report
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