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Security report for ricoh-usa.com

Ricoh USA, Inc. · Technology · United States

Medium risk. 6 critical or high findings in GDPR outside view and SSL/TLS.

Security score

51/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ricoh USA, Inc. is a leading enterprise providing digital business services and printing solutions primarily targeting businesses, government agencies, and educational institutions in the United States. The company offers a comprehensive portfolio including managed print services, cloud and IT infrastructure, cybersecurity, and business process automation. Their market position is reinforced by industry recognitions such as being named a leader in cloud print services by Quocirca and IDC MarketScape. Technically, the website is built on modern frameworks like React and Next.js, managed via Contentful CMS, and hosted with Cloudflare DNS services. However, the site suffers from a critical security weakness due to the absence of a valid SSL certificate and HTTPS support, which significantly impacts its security posture. Privacy and cookie policies are well implemented with consent mechanisms, and contact information is readily available through multiple channels. Overall, the website demonstrates strong business credibility and content quality but requires urgent security improvements to protect user data and enhance trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching ricoh-usa.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
70
Email security
50
DNS health
85
Network security
100
GDPR outside view
0
Average
51

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ricoh USA operates as an essential enterprise in the technology sector, focusing on providing integrated print and digital workplace solutions. Their business model is B2B, serving a diverse customer base including SMBs, large enterprises, government, and education sectors. The company leverages a robust partnership ecosystem and maintains a consistent brand presence across digital channels. Revenue streams are diversified across product sales, managed services, and consulting. The company emphasizes sustainability and digital transformation, supported by numerous case studies and industry awards. Their strategic focus on cloud-first solutions and cybersecurity positions them competitively in the evolving print and IT services market.

Security posture

The current security posture of the website is weak due to the lack of a valid SSL certificate and absence of HTTPS, which is a critical issue for any modern website handling business and customer data. No security headers or HSTS policies are implemented, increasing vulnerability to common web attacks. Although the site does not exhibit known vulnerabilities like Heartbleed or POODLE, the missing SSL/TLS encryption exposes users to potential data interception risks. The presence of ISO 27001 certification indicates organizational commitment to security, but this is not reflected in the website's technical security controls. No explicit incident response or vulnerability disclosure policies are found, which could hinder timely handling of security incidents.

Recommendations

  1. Implement a valid SSL/TLS certificate and enforce HTTPS across the entire site to secure data in transit.
  2. Configure and enable security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  3. Enable HSTS with includeSubDomains and preload options to prevent protocol downgrade attacks.
  4. Establish and publish a clear vulnerability disclosure policy and incident response contact information to enhance security transparency.
  5. Optimize website performance to reduce load times, improving user experience and reducing potential attack surface.

Contact details published on the site

Addresses
Legal name
Ricoh USA, Inc.
Technical notes

Notes

The website utilizes a modern technology stack including React and Next.js frameworks, with Contentful as the CMS, indicating a high level of digital maturity. Hosting is managed via Cloudflare DNS services, providing reliable domain resolution. The site includes advanced features such as video embeds, chat integration (Five9), and marketing tools (Adobe DTM, Leadspace). However, the site suffers from slow load times (over 22 seconds) and a large page size (~1MB), which could impact user experience and SEO. Accessibility and SEO optimizations are good, with proper meta tags, structured data (JSON-LD), and alternate language links. The absence of SSL and security headers is a significant technical risk that should be prioritized for remediation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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