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Security report for research.net

SurveyMonkey · Technology · N/a

Low risk. 3 critical or high findings in Security headers, Email security and 1 other check.

Security score

86/100

Risk levelLow

0–100, higher is better. How it is calculated

SurveyMonkey, operating under the parent company Momentive, is a leading online survey and forms platform established in 1999. The website research.net serves as a white label survey solution, targeting businesses and organizations seeking customizable, branded survey tools. The platform offers powerful features including expert-certified questions, custom reporting, and enterprise collaboration capabilities. It holds a strong market position with a large customer base including Fortune 500 companies. Technically, the site employs modern web technologies such as React and Google Tag Manager, with excellent mobile optimization and SEO practices. Security-wise, the platform enforces HTTPS, implements robust security headers, and complies with HIPAA standards, reflecting a mature security posture. Privacy compliance is well addressed with comprehensive policies and cookie consent mechanisms. Overall, the website demonstrates high professionalism, trustworthiness, and business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching research.net

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
70
Email security
90
DNS health
85
Network security
100
GDPR outside view
100
Average
86

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SurveyMonkey's business model is SaaS-based with tiered subscription plans including PREMIER and Enterprise options. It leverages a large ecosystem of survey templates, market research panels, and integrations such as Salesforce. The company targets a broad range of customers from small businesses to large enterprises, emphasizing brand control and data governance. The presence of certifications like HIPAA and ISO, along with BBB accreditation, enhances trust. The company maintains active social media channels and provides extensive resources and support, indicating a well-established market presence and growth orientation.

Security posture

The website exhibits a strong security posture with enforced HTTPS, use of security headers, and compliance with HIPAA for healthcare data protection. Cookie consent and privacy policies align with GDPR requirements. No vulnerabilities or exposed sensitive data were detected in the analysis. However, the absence of explicit incident response contacts and vulnerability disclosure mechanisms suggests areas for improvement. Overall, the security maturity is high, suitable for enterprise-grade operations.

Recommendations

  1. Publish explicit incident response and abuse contact information to improve transparency and readiness.
  2. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Regularly audit and update third-party libraries and scripts to mitigate potential vulnerabilities.
  4. Enhance visibility of data protection officer contact details to strengthen privacy compliance.
  5. Continue to monitor and improve accessibility and SEO to maintain competitive digital presence.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SurveyMonkey
Description
Surveymonkey is an online surveys and forms platform that allows users and organisations to customize, analyze and distribute surveys with ease.
Key services
Online surveys, White label surveys, Survey templates, Custom reports, Market research audience panel, Enterprise collaboration and data governance
Content quality
excellent
Branding
consistent

Technology

Stack
React (implied by JSX and React-like class names), Google Tag Manager, Fides.js (privacy consent management), HTTPS, JSON-LD structured data
Frameworks
React
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • HIPAA compliance
  • Use of security headers

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Third party advertising networks (unnamed)
Marketing tools
SurveyMonkey Audience
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a branded subsite of SurveyMonkey (Momentive)
  2. Comprehensive privacy and cookie policies with consent mechanisms
  3. Strong security posture with HIPAA compliance and SSL
  4. Professional design and clear business focus on online survey solutions
  5. No signs of adult or questionable content
  6. WHOIS data unavailable, possibly due to privacy or internal domain management
Technical notes

Notes

The website is built on a modern React-based frontend, leveraging asynchronous script loading and Google Tag Manager for analytics. It uses JSON-LD structured data for SEO and organization information. The site is well-optimized for mobile devices and performance, with prefetching of scripts and responsive design. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting details are not disclosed, but SSL configuration and security headers indicate a professionally managed infrastructure. Opportunities exist to enhance technical documentation and incident response capabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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