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Security report for recommy.com

Recommender OÜ · Technology · Estonia

Partial score · DNS & email only

68/100

0–100, higher is better. How it is calculated

Recommender OÜ operates the Recommy platform, a SaaS solution focused on collecting customer feedback and calculating a recommendation index to measure customer loyalty. The platform targets businesses in Estonia and provides automated survey integration to improve service quality and customer retention. The website is professionally designed using ASP.NET Web Forms with Bootstrap and jQuery, offering a responsive and user-friendly experience. However, the absence of WHOIS data for the domain app.recommy.com raises questions about domain registration legitimacy, though the active website and presence of known partner companies mitigate some concerns. Security posture is moderate with HTTPS usage implied but lacking explicit security headers and cookie consent mechanisms. Privacy policy exists but is basic and in Estonian, with no visible GDPR compliance features or incident response contacts. Overall, the website is functional and credible but would benefit from enhanced security and privacy compliance measures.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching recommy.com

This scan found 18 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Email security
55
DNS health
80
Network security
100
GDPR outside view
35
Average
68

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Recommender OÜ positions itself as a niche provider of customer feedback and loyalty measurement services in Estonia, leveraging a SaaS business model. The company showcases a broad client base including government agencies and private enterprises, indicating strong market penetration within its sector. The platform's integration capabilities and automated survey dispatch post-transaction provide competitive advantages. Revenue streams likely derive from subscription fees for service usage. The company maintains partnerships with multiple Estonian organizations, enhancing its ecosystem and credibility. Growth indicators include a large volume of surveys and responses processed. Strategic observations suggest opportunities to expand privacy and security compliance to meet evolving regulatory demands.

Security posture

The website demonstrates a moderate security maturity level with HTTPS usage but lacks critical security headers such as Content Security Policy, HSTS, and X-Frame-Options. No exposed sensitive data or vulnerable libraries were detected in the provided content. Forms use POST method, indicating basic secure data submission practices. However, absence of cookie consent and privacy compliance mechanisms indicates gaps in GDPR adherence. No incident response or security policy information is published, limiting transparency. The WHOIS data absence is a concern for domain trustworthiness. Overall, the security posture is adequate for a small SaaS provider but requires improvements to align with best practices and regulatory requirements.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to enhance protection against common web attacks.
  2. Add a cookie consent banner and detailed cookie policy to improve GDPR compliance and user transparency.
  3. Publish a clear security policy and incident response contact information to build trust and readiness.
  4. Update JavaScript libraries to latest versions to mitigate potential vulnerabilities.
  5. Investigate and resolve WHOIS data absence to improve domain legitimacy and trust signals.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Recommender OÜ
Description
Recommy provides a platform for collecting customer feedback and calculating a recommendation index (Soovitusindeks) to measure customer loyalty and satisfaction. It targets businesses seeking to improve products, services, and customer loyalty through automated feedback surveys integrated with their information systems.
Key services
Customer feedback collection, Recommendation index calculation, Survey automation and integration
Content quality
good
Branding
consistent

Technology

Stack
ASP.NET Web Forms, Bootstrap CSS, jQuery 1.11.2, Pushy.js
Frameworks
ASP.NET
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
65/100
Good practices seen
  • Use of HTTPS (implied by URL)
  • Secure form submission via POST

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is fully accessible with rich content in Estonian language.
  2. No WAF or security blocking detected.
  3. WHOIS data for domain app.recommy.com is unavailable, indicating possible subdomain or privacy protection.
  4. Website uses ASP.NET Web Forms technology with Bootstrap and jQuery.
  5. No explicit cookie consent or GDPR compliance mechanisms visible.
  6. Contact email info@recommy.com is provided in footer.
  7. Multiple external partner domains linked with high recommendation scores.
  8. No phone numbers or physical addresses explicitly found in HTML content.
  9. No security.txt or vulnerability disclosure policy found.
  10. Privacy policy is present but basic and in Estonian language.
Technical notes

Notes

The website is built on ASP.NET Web Forms framework, utilizing Bootstrap for responsive design and jQuery 1.11.2 for client-side scripting. The technology stack is somewhat dated but functional. Performance is moderate with no explicit indicators of slow loading. Mobile optimization is good due to Bootstrap usage. Accessibility features are basic with no ARIA roles or advanced accessibility markup detected. SEO optimization is basic with meta description present but no Open Graph or structured data found. Hosting provider and CMS are not explicitly identified. Technical debt is moderate due to older JavaScript libraries and lack of modern security headers. Modernization opportunities include upgrading frameworks, enhancing accessibility, and improving SEO metadata.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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