Skip to main content

Security report for rechanneld.com

Front AI · Technology · Finland

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Rechanneld is a product offered by Front AI, specializing in AI-assisted customer service channel management. The company operates primarily in the Nordic region, providing automated 24/7 customer service solutions with a strong focus on conversational AI. Their market position is solidified by multiple successful projects and a high customer satisfaction score (NPS97). The website presents a professional and consistent brand image, targeting businesses seeking to optimize their customer service channels through AI-driven strategies and tools. The business model is subscription-based SaaS with tiered offerings suitable for small to enterprise-level clients. Technically, the website is built on WordPress with modern SEO and analytics integrations including Yoast SEO, Google Tag Manager, and ActiveCampaign. Hosting appears to be on AWS infrastructure. The site is mobile-optimized and performs moderately well, though some accessibility features are basic. Security posture is good with HTTPS enforced and domain transfer protections, but lacks DNSSEC and explicit security headers. Privacy compliance is partially addressed with a privacy policy linked on the parent company domain, but no cookie consent mechanism is present. Security-wise, the site shows no critical vulnerabilities or exposed sensitive data. However, improvements are recommended in DNS security, security headers, and incident response transparency. No contact emails or phone numbers are explicitly provided on the site, which may affect user trust and support accessibility. Overall, the site is professional and trustworthy with room for enhancement in privacy and security practices. The risk level is moderate-low with no signs of malicious activity or content safety concerns. Strategic recommendations include implementing cookie consent, enhancing DNS security, publishing security policies, and improving contact information availability to strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching rechanneld.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
15
Email security
85
DNS health
80
Network security
100
GDPR outside view
65
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Front AI leverages its expertise in conversational AI to deliver Rechanneld, a service channel management solution that nudges customers to optimal channels, improving efficiency and customer experience. The company targets Nordic businesses, with a focus on medium-sized enterprises and above. Their competitive advantage lies in AI-driven real-time content and behavior control, cloud-based management, and strong customer satisfaction metrics. Revenue streams are primarily subscription-based with tiered pricing models (Entry, Pro, Enterprise). Partnerships and case studies, such as with S-Bank, demonstrate market traction. The company emphasizes GDPR compliance and security audits, aligning with regional regulatory requirements. Growth indicators include expanding client base and continuous product enhancements. The ecosystem includes integrations with existing service channels and marketing tools.

Security posture

The website maintains a good security posture with HTTPS enabled and domain transfer protection status set to clientTransferProhibited. However, DNSSEC is not enabled, which is a recommended best practice to prevent DNS spoofing. No explicit security headers like Content-Security-Policy or Strict-Transport-Security were detected in the HTML content, which could improve protection against common web attacks. The site claims to be audited for security and accessibility and GDPR compliant, but lacks visible incident response or vulnerability disclosure policies. No forms with sensitive inputs were found on the homepage, reducing immediate risk exposure. Tracking scripts from reputable providers are used, but cookie consent is missing, which is a compliance gap. Overall, the security maturity is moderate with clear areas for improvement.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security.
  2. Implement and configure security headers such as Content-Security-Policy, X-Content-Type-Options, and Strict-Transport-Security.
  3. Add a cookie consent banner or mechanism to comply with GDPR and other privacy regulations.
  4. Publish explicit security policies including incident response and vulnerability disclosure information.
  5. Provide clear and accessible contact information for customer and security inquiries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Front AI
Description
Front AI is an expert in customer service automation. They provide automated 24/7 services, excelling in Conversational AI with superior customer satisfaction. They have completed over 50 customer service automation projects in the Nordics. Founded in 2019, employing over 30 AI professionals in Finland, Sweden, and Denmark.
Key services
AI assisted channel strategy tool, Service channel management widget, Customer behavior insights, Cloud-based admin panel, Real-time content and behavior control
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, jQuery, Google Tag Manager, ActiveCampaign subscription forms, YouTube embed, AWS DNS hosting
Frameworks
WordPress, Yoast SEO
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Domain status clientTransferProhibited
  • No cookies hassle (per site claim)
  • Audited for security and accessibility

Analytics and tracking

Services
Google Tag Manager, Leadfeeder
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
ActiveCampaign, Leadfeeder
Marketing tools
ActiveCampaign subscription forms
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. No contact emails or phone numbers explicitly listed on the homepage
  3. Privacy policy is hosted on parent company domain front.ai
  4. No cookie consent banner or explicit cookie policy found
  5. Multiple subscription tiers clearly described with pricing
  6. Social media links present for Facebook, LinkedIn, Twitter
  7. Use of modern SEO and analytics tools
  8. No visible security headers detected in HTML content
  9. No forms with input fields detected on homepage content
  10. Strong branding and consistent design
Technical notes

Notes

The website is built on WordPress CMS with Yoast SEO plugin, leveraging jQuery and Google Tag Manager for analytics and marketing. Hosting is via AWS DNS servers, indicating reliable infrastructure. The site uses modern web technologies and is mobile optimized with good SEO practices. Performance is moderate, with some scope for optimization. Accessibility features are basic but present. No broken elements or errors were detected. The site integrates multimedia content including YouTube videos and image carousels. Technical risks include lack of DNSSEC and missing security headers, which could be addressed to improve overall resilience. The absence of cookie consent mechanisms is a technical and compliance gap. Overall, the technical implementation is solid with room for security and privacy enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 67/100Medium32 findingsView report
Reviews of this site

Share your experience with rechanneld.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review rechanneld.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.