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Security report for reachdesk.com

Reachdesk · Technology · N/a

Medium risk. 4 critical or high findings in Security headers and GDPR outside view.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Reachdesk is a leading global B2B gifting and swag platform that enables businesses to send personalized gifts and branded merchandise worldwide. Positioned as a market leader, Reachdesk offers a comprehensive suite of services including personalized gifting, swag sourcing, employee engagement, creative services, global warehousing, and event fulfillment. The platform integrates with major CRM and marketing tools to drive ROI and enhance customer and employee relationships. Technically, the website is built on HubSpot CMS and hosted on AWS, leveraging a modern tech stack with extensive marketing and analytics integrations. However, the security posture reveals critical issues such as an invalid SSL certificate and disabled TLS protocols, which pose risks to secure communications. While security best practices like SPF and DMARC are properly configured, the absence of a valid SSL certificate and modern TLS support lowers the overall security score. The website demonstrates excellent design, user experience, and content quality, supported by strong trust indicators including customer testimonials and industry badges. Strategic improvements in SSL and TLS configurations are recommended to enhance security and trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching reachdesk.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
97
Security headers
30
Email security
80
DNS health
85
Network security
100
GDPR outside view
43
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Reachdesk operates in the technology sector, focusing on enterprise B2B clients across marketing, sales, customer success, and people teams. Its business model centers on SaaS delivery of gifting and swag management solutions that scale globally. The company has established partnerships with major CRM and marketing platforms such as Salesforce, HubSpot, and Marketo, enhancing its ecosystem and market reach. Customer success stories highlight significant ROI achievements, reinforcing its competitive advantage. The platform's integration capabilities and comprehensive service offerings position Reachdesk as a preferred solution for companies seeking to improve engagement and pipeline through gifting. The company targets large and enterprise-sized organizations, emphasizing measurable impact and streamlined workflows. Its marketing and advertising practices are transparent and supported by consent mechanisms, aligning with GDPR compliance.

Security posture

The current security maturity of Reachdesk's website is moderate but with critical gaps. The presence of SPF and DMARC records with a reject policy indicates strong email security posture. HSTS is enabled, enhancing transport security. However, the invalid SSL certificate and lack of enabled TLS protocols (including TLS 1.2 and 1.3) severely undermine secure communications, exposing users to potential interception and trust issues. The absence of OCSP stapling and session resumption further reduces security and performance. No explicit security policies or incident response information are publicly available, which may impact transparency and readiness. The website employs a comprehensive cookie consent mechanism, supporting GDPR compliance. Overall, while some best practices are observed, the SSL/TLS configuration issues represent a significant vulnerability that should be addressed promptly to maintain trust and compliance.

Recommendations

  1. Immediately renew or fix the SSL certificate to ensure valid and trusted HTTPS connections.
  2. Enable and configure modern TLS protocols (TLS 1.2 and TLS 1.3) to secure data in transit.
  3. Implement OCSP stapling to improve certificate revocation checking and reduce latency.
  4. Enable session resumption mechanisms to enhance performance and security of TLS sessions.
  5. Publish clear security and incident response policies to improve transparency and user trust.
Technical notes

Notes

The website is built on HubSpot CMS and hosted on AWS infrastructure, leveraging a modern JavaScript stack including jQuery, Swiper.js, and various marketing and analytics scripts such as Google Tag Manager, Microsoft Clarity, Dreamdata, and Survicate. The site integrates with multiple CRM and marketing platforms including Salesforce, HubSpot, Marketo, and Salesloft, indicating a mature and interconnected technical environment. Performance metrics show moderate load times and resource counts, with good mobile optimization and accessibility features. The presence of cookie consent and privacy management tools reflects attention to compliance. However, the invalid SSL certificate and disabled TLS protocols represent technical debt and security risks that could impact user trust and SEO rankings. Addressing these issues will improve the overall technical robustness and business continuity.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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