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Security report for rb.com.au

Redback Solutions · Technology · Australia

Medium risk. 8 critical or high findings in Email security, Security headers and 2 other checks.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Redback Solutions is a well-established digital marketing and web design agency based in Newcastle, Australia, operating since 1999. The company offers a comprehensive range of services including web design and development, ecommerce solutions, SEO, digital marketing, and creative content production. Their market position is strong, supported by multiple industry partnerships and awards such as the 2025 Australian Web Awards. The website reflects a professional and trustworthy digital presence targeting businesses seeking digital growth and online results. Technically, the site is built on WordPress with modern integrations including Google Tag Manager, Facebook Pixel, and live chat services, demonstrating a mature digital infrastructure. Performance and mobile optimization are good, with SEO best practices well implemented. Security posture is adequate with HTTPS enforced, but lacks explicit security headers and formal security policies. Privacy compliance is limited due to absence of privacy and cookie policies, which should be addressed to meet regulatory standards. Overall, the website is professional and credible with room for improvement in privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching rb.com.au

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
50
DNS health
75
Network security
90
GDPR outside view
53
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Redback Solutions operates in the technology sector as a digital agency, serving medium-sized businesses and organizations primarily in Newcastle and Australia. Their business model revolves around providing end-to-end digital services including website creation, ecommerce platforms, digital marketing campaigns, and creative content. The company leverages partnerships with major platforms like WordPress, Shopify, SEMrush, and Google, enhancing their service offerings and market credibility. Their client base includes government institutions and commercial enterprises, supported by their NSW Government Registered ICT Supplier status. The agency's longevity and multiple awards indicate a stable and reputable market presence. Growth indicators include diversified service lines and integration of advanced marketing tools. Strategic partnerships and a strong digital footprint position them well against competitors in the regional digital agency market.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enabled and no visible exposure of sensitive data. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces defense-in-depth. There is no published security policy or incident response information, which limits transparency and preparedness perception. The use of multiple third-party scripts introduces potential risk vectors that require ongoing monitoring. Privacy compliance gaps exist due to missing privacy and cookie policies, which could expose the company to regulatory scrutiny under GDPR and similar laws. No vulnerabilities or malware indicators were detected in the provided content. Overall, the security posture is functional but could be significantly improved by implementing security headers, formal policies, and privacy compliance mechanisms.

Recommendations

  1. Publish a comprehensive privacy policy and cookie consent mechanism to ensure regulatory compliance.
  2. Implement and configure security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  3. Create and publish a security policy and incident response plan accessible to users and partners.
  4. Regularly audit and update third-party scripts to mitigate vulnerabilities.
  5. Enhance transparency by providing contact information for security incidents and data protection officer details.

Contact details published on the site

Addresses
Legal name
Redback Solutions
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Redback Solutions
Description
Your reliable, creative & effective digital team. Trusted by more businesses than any other Newcastle digital agency. Est. 1999.
Key services
Web design & development, Ecommerce websites, Government websites, WordPress development, WooCommerce, Shopify, Hosting & support, Digital marketing, SEO services, Google Ads management
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Google Analytics, Microsoft Advertising, Facebook Pixel, LinkedIn Insight Tag, AutopilotApp, Tawk.to live chat, Gravity Forms
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security-related scripts asynchronously

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Klaviyo
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ads, Microsoft Advertising, Facebook Ads
Tracking pixels
Microsoft Clarity, Facebook Pixel, LinkedIn Insight Tag
Marketing tools
AutopilotApp, Klaviyo
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional digital marketing and web design agency based in Newcastle, Australia.
  2. Content is rich, well-structured, and SEO optimized.
  3. Multiple trusted partner logos and certifications displayed.
  4. No privacy or cookie policy pages detected, which is a compliance gap.
  5. Security headers are not explicitly detected; HTTPS is enforced.
  6. Use of multiple third-party marketing and analytics tools.
  7. No signs of adult or questionable content.
  8. Contact phone number clearly displayed; contact forms present.
  9. No visible security or incident response policies.
Technical notes

Notes

The website is built on WordPress CMS, utilizing a modern tech stack including jQuery, Google Tag Manager, and various marketing and analytics integrations. The site is well-structured with valid HTML and CSS, optimized for mobile devices, and employs SEO best practices such as meta tags and structured data (JSON-LD). Performance is moderate, with asynchronous loading of scripts to improve speed. The presence of multiple third-party tracking and marketing tools indicates a mature digital marketing infrastructure but also necessitates vigilant security and privacy management. Hosting provider details were not explicitly identified. The site uses HTTPS with a presumably good SSL configuration. Opportunities exist to improve technical security and privacy compliance to reduce risk and enhance user trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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