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Security report for rackspace.com

Rackspace Technology · Technology · United States

Low risk. 2 critical or high findings in SSL/TLS and DNS health.

Security score

86/100

Risk levelLow

0–100, higher is better. How it is calculated

Rackspace Technology is a leading enterprise cloud services provider specializing in multicloud solutions, application modernization, data management, AI, and cybersecurity. The company targets large organizations seeking to adopt and optimize cloud infrastructure and services. Their website demonstrates a mature digital presence with comprehensive content, clear navigation, and strong branding. Technically, the site uses modern analytics, marketing, and consent management tools, hosted on a robust infrastructure with excellent performance and mobile optimization. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, though explicit security policies and incident response details could be enhanced. WHOIS data is unavailable, likely due to privacy protections, but the overall trustworthiness remains high based on content and external references.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Domain Expires Soon

      Domain expires in 16 days

      What to do: Renew domain registration before expiration

Need hands-on remediation? Email guard@offseq.com

Keep watching rackspace.com

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
80
Security headers
80
Email security
85
DNS health
70
Network security
100
GDPR outside view
100
Average
86

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention rackspace.com, from OffSeq Breach.

Total records
42,155
Employees
85
Customers
41,528
Third parties
542
Weak passwords
8%

Latest record dated 2026-06-12 · 142 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for rackspace.com.

Select it in the checkout above.

Masked preview

  • –sts.rackspace.com2026-06-12
  • –sts.rackspace.com2026-06-09
  • –sts.rackspace.com2026-06-01
  • –sts.rackspace.com2026-05-26
  • –sts.rackspace.com2026-05-26

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Rackspace holds a strong market position as a pioneer in cloud computing services, offering a broad portfolio including consulting, managed services, and AI platforms. Their business model focuses on enterprise clients requiring complex cloud adoption and management. The company leverages partnerships with major cloud providers and maintains a global footprint. Revenue streams likely include managed cloud services, professional consulting, and platform offerings. The website reflects a professional and consistent brand with trust signals such as certifications and compliance. Their marketing ecosystem includes advanced analytics and retargeting, indicating a sophisticated approach to customer engagement.

Security posture

The website exhibits a high security maturity level with enforced HTTPS, comprehensive security headers, and cookie consent mechanisms aligned with GDPR. No exposed sensitive data or vulnerable libraries were detected. However, the absence of a published security policy or incident response page and lack of a security.txt file represent gaps in transparency and vulnerability management. Data protection officer contact is provided, supporting compliance efforts. Overall, the security posture is robust but could benefit from enhanced disclosure and formal vulnerability disclosure processes.

Recommendations

  1. Publish a dedicated security policy and incident response information page to improve transparency.
  2. Implement and publish a security.txt file to facilitate responsible vulnerability disclosure.
  3. Enhance data retention policy disclosures to align with privacy best practices.
  4. Maintain and update certifications and compliance documentation prominently on the website.
  5. Continue monitoring and updating third-party libraries and scripts to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Rackspace Technology
Description
As a cloud computing services pioneer, Rackspace Technology delivers proven multicloud solutions across applications, data, and security to maximize the benefits of modern cloud.
Key services
Cloud Adoption and Migration, Managed Cloud Services, Application Modernization, Data Management and Analytics, Cyber Security and Resilience, AI and Machine Learning Solutions
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Analytics, HubSpot, Hotjar, YouTube API, Google Tag Manager, OneTrust Cookie Consent
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics, Hotjar, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
DemandScience
Tracking pixels
Facebook Pixel, Hotjar
Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation.
  2. Strong presence of privacy and cookie policies with consent mechanisms.
  3. Use of multiple analytics and marketing tools with moderate user tracking.
  4. No signs of adult or questionable content.
  5. WHOIS data unavailable, but website trust indicators are strong.
  6. Good security posture with HTTPS and security headers.
  7. No visible vulnerabilities or exposed sensitive data.
Technical notes

Notes

The website is built on Drupal CMS, leveraging modern JavaScript libraries and integrations with HubSpot, Google Analytics, Hotjar, and YouTube APIs. Performance is optimized with lazy loading and CDN usage. The site is mobile responsive and accessible with skip links and ARIA roles. SEO is supported by canonical tags, hreflang attributes, and meta descriptions. The technical stack is modern and well-maintained, supporting a fast and user-friendly experience. Opportunities exist to further enhance accessibility and provide more detailed technical documentation for security and privacy.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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