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Security report for queue-it.net

Queue-it · Technology · Denmark

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

Queue-it is a Denmark-based technology company specializing in virtual waiting room solutions designed to manage peak online traffic and prevent website crashes and bot abuse. Established in 2009, the company serves a diverse clientele across ecommerce, ticketing, public sector, education, financial services, and telecommunications industries. Their SaaS platform offers real-time traffic control, bot mitigation, and integrations with existing tech stacks, positioning them as a market leader with over 1000 organizations trusting their services and billions of visitors managed. The website reflects a mature digital presence with comprehensive content, professional design, and strong branding consistency. Technically, the site leverages modern web technologies including JavaScript, jQuery, Bootstrap, Google Tag Manager, and Vimeo embeds, hosted on Amazon AWS infrastructure. The use of Umbraco CMS indicates a robust content management approach. Performance and mobile optimization are excellent, with good accessibility and SEO practices implemented. Privacy and cookie policies are comprehensive and GDPR compliant, supported by a consent mechanism. From a security perspective, the site enforces HTTPS with a clientTransferProhibited domain status, uses Cloudflare cookies for bot detection, and implements cookie consent. However, some security headers like Content-Security-Policy and X-Frame-Options are not explicitly detected and could be improved. No critical vulnerabilities or exposed sensitive data were found. Incident response and vulnerability disclosure information are not publicly available, representing an area for enhancement. Overall, Queue-it demonstrates a strong security posture, high business credibility, and excellent content quality. The domain registration is consistent with the business history and location, enhancing trustworthiness. Strategic recommendations include adding explicit security headers, publishing vulnerability disclosure policies, and providing incident response contacts to further strengthen security and compliance.

Scanned

This is an earlier scan of queue-it.net. View the latest report

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching queue-it.net

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
65
Email security
80
DNS health
90
Network security
100
GDPR outside view
95
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Queue-it operates in a niche but critical market segment focused on managing online traffic surges and preventing website failures during peak demand events. Their SaaS business model targets medium to large enterprises across multiple sectors that experience high traffic volatility. The company’s competitive advantage lies in its specialized virtual waiting room technology, fast integration connectors, and proven scalability demonstrated by extensive customer testimonials and case studies. The presence of a strong partner ecosystem and active social media engagement supports growth and market penetration. Revenue streams likely include subscription fees and service tiers based on traffic volume and features. The company’s strategic focus on compliance and security aligns well with customer expectations in regulated industries.

Security posture

Queue-it exhibits a mature security posture with enforced HTTPS, domain transfer protection, and bot mitigation strategies integrated into their platform. The website’s cookie consent mechanism and privacy policy indicate compliance with GDPR and related regulations. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options suggests room for improvement in defense-in-depth. The lack of publicly available incident response contacts and vulnerability disclosure policies may limit transparency and responsiveness in case of security events. No vulnerabilities or sensitive data exposures were detected, and the use of Cloudflare for bot detection adds an additional security layer. Overall, the security maturity is good but could be enhanced by adopting recommended headers and formal disclosure practices.

Recommendations

  1. Implement and enforce Content-Security-Policy and X-Frame-Options headers to mitigate clickjacking and content injection risks.
  2. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  3. Provide clear incident response contact information, such as a dedicated security email address, to improve transparency and trust.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerable components are included.
  5. Enhance user privacy by detailing data retention policies and minimizing tracking where possible.

Contact details published on the site

Addresses
Legal name
Queue-it
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Queue-it
Description
Queue-it is a leading waiting room platform developed to prevent website overload and protect your online business, while providing a fair user experience. Its online queue system redirects excess end-users to a virtual waiting room environment and passes the end-users back to the website or app in a first-come, first-served order.
Key services
Virtual waiting room, Traffic control, Bot and abuse protection, Integrations and connectors, Traffic insights and analytics
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, Bootstrap, Google Tag Manager, Vimeo embed, Service Workers, CookieTractor
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • No sensitive data processed by Queue-it (per site claims)
  • Cookie consent mechanism implemented
  • Use of Cloudflare cookies for bot detection

Analytics and tracking

Services
Google Tag Manager, HubSpot analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
CookieTractor
Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong focus on virtual waiting room technology for high traffic management.
  3. Good use of structured data and SEO best practices.
  4. Comprehensive privacy and cookie policies with consent mechanisms.
  5. No direct company emails or phone numbers found on main page; contact likely via forms.
  6. Social media presence on LinkedIn, Twitter, YouTube, Instagram.
  7. Use of modern web technologies and CMS (Umbraco).
  8. No critical security issues detected.
  9. No vulnerability disclosure or incident response contacts publicly visible.
Technical notes

Notes

The website is built on a modern technology stack including JavaScript, jQuery, Bootstrap, and Umbraco CMS, hosted on AWS infrastructure with DNS managed by Amazon Route 53. It uses Google Tag Manager and HubSpot for analytics and marketing automation, and Vimeo for video content delivery. The site is mobile-optimized with responsive design and service workers for progressive web app capabilities. Performance is fast with lazy loading of images and videos. The technical implementation follows best practices for SEO and accessibility, though some security headers are missing. The integration of cookie consent and privacy management tools reflects good compliance maturity. Overall, the technical foundation is solid with opportunities for incremental security enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 85/100Low23 findingsView report
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