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Security report for queue-it.com

Queue-it · Technology · Denmark

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Queue-it is a Denmark-based technology company specializing in virtual waiting room solutions designed to manage peak online traffic and prevent website crashes and bot abuse. Established in 2010, the company has positioned itself as a leader in the SaaS market for traffic control and queue management, serving over 1000 organizations worldwide. Their platform offers real-time traffic control, bot mitigation, and integrations with existing tech stacks, targeting businesses that experience high-demand events such as sales, registrations, and ticketing. The website reflects a mature digital presence with comprehensive content, strong branding, and multi-language support. Technically, the website employs modern web technologies including Google Tag Manager, Bootstrap, jQuery, and cookie consent management tools, hosted on AWS infrastructure. The site is optimized for performance, mobile responsiveness, and accessibility, with rich structured data enhancing SEO and user experience. Security practices include HTTPS enforcement, session management, and a clear privacy and cookie policy with consent mechanisms, although DNSSEC is not enabled and some security headers could be improved. From a security perspective, Queue-it demonstrates a solid posture with no visible vulnerabilities or exposed sensitive data. The presence of a dedicated compliance contact and trust center indicates attention to regulatory requirements such as GDPR. The domain WHOIS data is consistent with the company's public information, supporting legitimacy and trustworthiness. Overall, the site scores highly on content quality, technical implementation, security, privacy compliance, and business credibility. Strategically, Queue-it should consider enabling DNSSEC, publishing a security.txt file for vulnerability disclosure, and enhancing HTTP security headers to further strengthen their security posture. Maintaining transparency and continuous improvement in privacy and security practices will support their market leadership and customer trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching queue-it.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
80
DNS health
85
Network security
100
GDPR outside view
95
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Queue-it operates in the technology sector, providing a SaaS platform for virtual waiting rooms and traffic management. Their business model focuses on subscription-based services targeting enterprises and medium-sized businesses that face high traffic volumes during sales, registrations, or ticket launches. The company has a global footprint with offices in Denmark, the US, Australia, and South Korea, indicating international market reach. Their competitive advantage lies in their ability to prevent website crashes, ensure fair user experiences, and mitigate bot abuse, supported by integrations with existing technology stacks. The presence of customer testimonials, case studies, and a strong social media presence reflects a well-established brand and customer trust. Queue-it's growth is supported by a broad partner ecosystem and continuous product innovation, positioning them strongly in the niche of peak traffic management solutions.

Security posture

Queue-it exhibits a mature security posture with HTTPS enforced site-wide, session management using secure cookies, and a cookie consent mechanism compliant with GDPR. The company provides a dedicated compliance contact and a trust center, indicating organizational focus on data protection and regulatory compliance. No security vulnerabilities or exposed sensitive data were detected in the website content. However, the absence of DNSSEC and some common security headers (e.g., Content-Security-Policy, X-Frame-Options) suggests room for improvement. There is no visible security.txt file or explicit vulnerability disclosure policy, which could enhance incident response readiness. Overall, Queue-it demonstrates good security hygiene appropriate for their business model, but should consider implementing additional security controls and transparency measures to further reduce risk.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and publish a security.txt file to facilitate responsible vulnerability disclosure.
  3. Add and configure HTTP security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
  5. Enhance transparency by providing detailed data retention policies and incident response procedures on the website.

Contact details published on the site

Addresses
Legal name
Queue-it ApS
VAT number
DK33052901
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Queue-it
Description
Queue-it is a leading waiting room platform developed to prevent website overload and protect your online business, while providing a fair user experience. Its online queue system redirects excess end-users to a virtual waiting room and passes them back to the website or app in a first-come, first-served order.
Key services
Virtual waiting room, Traffic control, Bot and abuse protection, Integrations and connectors, Traffic insights
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Bootstrap, jQuery, Lazysizes, CookieTractor (cookie consent management), Vimeo embedded videos
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with customization
  • No sensitive data exposed in HTML
  • Session cookie with UUID set
  • Use of security contact email

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
redditstatic.com ads pixel
Marketing tools
CookieTractor
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and rich content.
  2. Strong presence of structured data and social media integration.
  3. Comprehensive contact information and multiple global office addresses.
  4. Cookie consent mechanism is implemented with detailed cookie statement.
  5. No signs of blocking or WAF challenges detected.
  6. Use of modern web technologies and performance optimizations.
  7. No visible security vulnerabilities or exposed sensitive data.
  8. WHOIS data supports legitimacy and business consistency.
Technical notes

Notes

The website is built using a modern technology stack including Bootstrap for responsive design, jQuery for DOM manipulation, Google Tag Manager for analytics and tracking, and CookieTractor for cookie consent management. Hosting is provided via AWS, inferred from DNS servers. The site uses structured data (JSON-LD) extensively for SEO and rich snippets, including detailed company information and video objects. Performance optimizations include image preloading, lazy loading, and service worker registration for offline capabilities. Accessibility and mobile optimization are well addressed. No CMS is explicitly detected, suggesting a custom or static site architecture. Overall, the technical implementation is robust, performant, and aligned with best practices, supporting a high-quality user experience and SEO effectiveness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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