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Security report for questback.com

Questback · Technology · N/a

Medium risk. 5 critical or high findings in Security headers and SSL/TLS.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Questback operates as a mature feedback and survey platform with over 24 years of experience, targeting organizations seeking to optimize their feedback processes. The company offers a comprehensive SaaS solution featuring insights dashboards and reporting tools, positioning itself as a reliable player in the feedback technology market. The website is built on WordPress with modern SEO and analytics integrations, reflecting a moderate to advanced digital maturity. Security posture is solid with HTTPS and cookie consent mechanisms in place, though there is room for improvement in publishing explicit security policies and incident response contacts. Overall, the business appears credible and professional, but the absence of WHOIS data slightly impacts trust. Strategic recommendations include enhancing transparency around security and compliance and improving contact accessibility.

Scanned

This is an earlier scan of questback.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching questback.com

This scan found 22 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
25
Email security
80
DNS health
70
Network security
100
GDPR outside view
100
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Questback's market positioning is that of an established B2B SaaS provider specializing in feedback and survey solutions. Their competitive advantage lies in their long-standing experience and comprehensive platform capabilities. Revenue streams likely derive from subscription-based services to enterprises and organizations. The target customer segments include medium to large organizations focused on employee and customer feedback. The partnership ecosystem includes integrations with scheduling (Calendly), video hosting (Vimeo), and marketing platforms (LinkedIn). Growth indicators are positive given the professional website and extensive cookie and privacy compliance implementations. Strategic observations suggest focusing on expanding transparency and direct customer engagement channels.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS, cookie consent compliance, and use of reputable third-party services. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. However, the lack of a published security policy, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in security governance and transparency. Compliance with GDPR is evident through cookie consent and privacy policy. Incident response readiness and security culture indicators are not publicly visible, which could be improved to enhance trust and preparedness.

Recommendations

  1. Publish a clear security policy and incident response contact information on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Add security HTTP headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  4. Enhance accessibility of contact information including support and sales emails and phone numbers.
  5. Regularly audit third-party integrations for security and privacy compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Questback
Description
Questback is a unique feedback system with over 24+ years of feedback experience. Make your organisation reach its full potential with us!
Key services
Feedback platform, Survey solutions, Insights dashboard, Reporting
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO Premium, jQuery, Algolia Search, Intl-Tel-Input, Google Tag Manager, Cookiebot
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google DoubleClick, Google AdSense
Tracking pixels
Google Ads, LinkedIn
Marketing tools
Calendly, Leadoo
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website uses WordPress CMS with Yoast SEO for optimization.
  2. Cookie consent and privacy compliance mechanisms are implemented.
  3. No direct contact emails or phone numbers found in the provided HTML snippet.
  4. Multiple third-party integrations including Calendly, Vimeo, LinkedIn, and Google services.
  5. No visible security policy or incident response contact information.
  6. WHOIS data unavailable, which is a minor trust concern.
  7. No signs of adult or questionable content; content is business-focused.
Technical notes

Notes

The website is built on WordPress CMS with Yoast SEO Premium plugin, leveraging modern JavaScript libraries like jQuery and Algolia for search functionality. It integrates multiple third-party services including Google Tag Manager, Cookiebot for consent management, Calendly for scheduling, and Vimeo for video content. Performance is moderate with good mobile optimization and basic accessibility features. SEO is well implemented with proper meta tags and Open Graph data. Technical risks include reliance on multiple third-party scripts which require continuous monitoring for vulnerabilities. There is an opportunity to improve security headers and enhance accessibility compliance to reduce technical debt and improve overall user experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium30 findingsView report
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