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Security report for ptc.com

PTC · Technology · United States

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

PTC is a global enterprise software company specializing in product lifecycle management (PLM), industrial IoT, and augmented reality solutions. The company serves large manufacturing and engineering organizations, including 95% of Fortune 500 discrete manufacturers, providing digital transformation technologies that enhance product design, manufacturing, and service operations. The website reflects a mature, enterprise-grade digital presence with comprehensive content, multi-language support, and strong branding consistency. Technically, the website leverages modern web components, cloud-based content delivery networks (Cloudflare, Akamai), and integrates multiple marketing and analytics tools such as Google Tag Manager, Visual Website Optimizer, and Evergage. The CMS is identified as Sitecore Content Hub, supporting a robust content management and delivery framework. Performance is moderate with good mobile optimization and accessibility features. Security posture shows strengths in HTTP security headers and content security policies; however, critical issues exist with SSL/TLS configuration, including an invalid or missing certificate and disabled TLS protocols, which significantly reduce the security score. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Business credibility is high, supported by consistent WHOIS data, trust center presence, and professional content. Overall, the website is a strong digital asset for PTC but requires urgent remediation of SSL/TLS issues to ensure secure communications and maintain trust with enterprise customers.

Scanned

This is an earlier scan of ptc.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
18/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching ptc.com

This scan found 13 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
70
Email security
50
DNS health
90
Network security
100
GDPR outside view
18
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PTC holds a leading market position in PLM and industrial IoT software, targeting large enterprises in manufacturing and engineering sectors. Their business model focuses on SaaS and enterprise software licensing, supported by a broad partner ecosystem and multiple subsidiaries such as ServiceMax and Kepware. The company emphasizes digital transformation, product complexity management, and service optimization as key value propositions. Growth indicators include extensive case studies, industry insights, and a global footprint with multi-language support. The marketing stack and analytics usage indicate a mature digital marketing strategy aimed at enterprise decision-makers. Strategically, PTC leverages partnerships with companies like Rockwell Automation and content platforms like Seismic to enhance market reach. The absence of direct contact emails or phone numbers on the homepage suggests a controlled lead generation approach via contact forms and support portals, typical for enterprise software vendors.

Security posture

The website implements several security best practices including strict content security policies, X-Content-Type-Options, and X-XSS-Protection headers. Access control headers restrict origins and methods appropriately. However, the SSL/TLS configuration is critically flawed with no valid certificate and disabled TLS protocols, exposing the site to potential interception and trust issues. The lack of OCSP stapling and session resumption further degrades SSL performance and security. DNSSEC is not enabled, and CAA records are malformed, indicating DNS security gaps. No public incident response contacts or vulnerability disclosure policies were found, which could be improved to enhance security transparency. Privacy compliance is strong with cookie consent and GDPR indicators. Overall, the security posture is moderate but requires immediate SSL/TLS remediation to avoid critical risks.

Recommendations

  1. Immediately fix the SSL certificate to ensure it is valid, trusted, and properly configured.
  2. Enable TLS 1.2 and TLS 1.3 protocols to secure communications and disable deprecated protocols.
  3. Enable and enforce HSTS with includeSubDomains and preload to prevent protocol downgrade attacks.
  4. Correct and validate CAA DNS records to restrict certificate issuance to authorized CAs.
  5. Implement OCSP stapling and session resumption to improve SSL performance and security.
  6. Enable DNSSEC to protect DNS integrity and prevent spoofing.
  7. Publish a vulnerability disclosure policy and incident response contact information to improve security transparency.
  8. Maintain and regularly audit privacy compliance mechanisms and cookie consent implementations.
Technical notes

Notes

The website uses a modern technology stack including Web Components, Sitecore Content Hub CMS, and cloud CDN providers Cloudflare and Akamai. It integrates multiple marketing and analytics tools such as Google Tag Manager, Visual Website Optimizer, Evergage, and Influ2 for tracking and optimization. Video content is delivered via Brightcove. The site is multi-lingual with structured navigation and rich content including case studies and product information. Performance is moderate with some optimization opportunities. Accessibility and SEO are well addressed with proper meta tags, alternate language links, and ARIA roles. The technical debt is low but the critical SSL/TLS misconfiguration poses a significant risk to business operations and customer trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium24 findingsView report
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