Is psplugin.com Safe? Security Analysis for Vergic AB
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Below Technology avg (72)
GDPR-aligned
Data handling
EU
Hosting region
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Vergic AB operates the Vergic Engage platform, a digital-first customer engagement solution designed to improve customer experience and revenue through personalized digital interactions. The company targets businesses and public organizations seeking to enhance their digital customer service and sales channels. The platform offers a comprehensive suite of tools including live chat, chatbots, video, digital voice, and collaboration features, supported by APIs and integrations with major CRM and contact center systems. Recently acquired by Puzzel, Vergic maintains a strong market presence with reputable clients primarily in Sweden and the Nordic region. Technically, the website is built on WordPress with a modern tech stack including jQuery, Bootstrap, and various marketing and analytics tools such as Google Analytics, Facebook Pixel, LinkedIn Insight Tag, and Hotjar. The site is mobile-optimized and demonstrates good SEO practices, though accessibility features are basic. Performance is moderate, with no major technical issues detected. From a security perspective, the site enforces HTTPS and uses several security best practices, but lacks explicit security headers like Content-Security-Policy and X-Frame-Options. No vulnerabilities or exposed sensitive data were found. Privacy compliance is strong, with clear privacy and cookie policies and GDPR adherence. However, the WHOIS data for the domain is unavailable, which raises some concerns about domain registration transparency. Overall, Vergic presents a professional and trustworthy digital presence with a solid business model and technical foundation. The main risk lies in the lack of WHOIS transparency, which should be investigated further. Strategic recommendations include enhancing security headers, verifying domain registration details, and maintaining rigorous third-party script audits to ensure ongoing security and compliance.
Detected Technologies
11 urgent findings need attention
11 high
- + 3 more findings in the full report below
Keep psplugin.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
7 findings
30/100
GDPR Compliance
2 findings
80/100
NIS2 Compliance
9 findings
2/100
Email Security
2 findings
65/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Vergic is positioned as a specialized B2B SaaS provider in the digital customer engagement sector, serving industries including public sector, financial services, retail, and telecommunications. Its competitive advantage lies in its comprehensive platform that integrates AI-powered chatbots, live chat, video, and voice within a unified customer journey orchestration framework. The acquisition by Puzzel indicates growth and consolidation in the market. Revenue streams likely include subscription fees for platform access and professional services. The company targets mid to large enterprises and public organizations aiming to digitalize customer interactions. Partnerships with IBM and integration with Salesforce and NICE inContact enhance its ecosystem. The website content and client logos reflect a mature business with a focus on customer service efficiency and sales conversion.
Extracted Contact Information
Marketing Intelligence Data
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a moderate to good security posture with mandatory HTTPS and no visible sensitive data leaks. However, the absence of explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options is a gap that could expose the site to clickjacking and MIME sniffing attacks. The use of multiple third-party tracking and marketing scripts increases the attack surface and requires continuous monitoring. No incident response or security policy pages were found, indicating a potential area for improvement in transparency and readiness. GDPR compliance is evident through privacy and cookie policies. The missing WHOIS data is a concern for domain legitimacy and trust. Overall, the security posture is adequate but could be strengthened with enhanced headers and documented security policies.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and enforce Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options HTTP headers to improve protection against common web attacks.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
Vergic AB
Vergic Engage is a ‘Digital first’ Customer Engagement Platform that improves customer experience and revenue in digital channels by acting on customer behavior, value and journey. They offer a platform that enables personalized and engaging digital experiences through AI/BOT supported messaging and collaboration tools.
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of secure cookies (implied)
- Use of reputable third-party analytics and tracking
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
Prevents clickjacking attacks
Missing X-Content-Type-Options header
Prevents MIME type sniffing
Missing Content-Security-Policy header
Controls resources the browser is allowed to load
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
Controls referrer information sent with requests
Missing Permissions-Policy header
Controls browser features and APIs
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
GDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
Large organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
NIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
NIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
Clear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
Detected sectors: energy, transport, banking, health, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DMARC record found
DMARC provides email authentication and reporting
No DKIM record found
DKIM adds cryptographic signatures to emails
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
Server supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
OCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
Certificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
SSL certificate expires in 65 days
Weak SSL Key Length
SSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
6 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
Completed 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
No unnecessary services detected on common risky ports
How does psplugin.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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