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Security report for pros.com

PROS, Inc. · Technology · United States

Medium risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

PROS, Inc. operates a sophisticated SaaS platform specializing in AI-powered pricing, configure-price-quote (CPQ), and revenue management solutions targeting enterprise clients across industries such as airlines, manufacturing, distribution, and logistics. The company leverages advanced neural network AI technology to enable real-time pricing and selling capabilities, positioning itself as a market leader in dynamic pricing and revenue optimization. The website reflects a mature digital presence with comprehensive product and solution information, strong branding, and a focus on customer success and innovation. Technically, the website is built on WordPress with Elementor, utilizing modern web technologies including jQuery, custom icon fonts, and video content. Hosting and DNS services are managed through reputable providers including GoDaddy and Cloudflare, ensuring good performance and availability. The site is mobile-optimized, accessible, and SEO-friendly, with structured data enhancing search visibility. From a security perspective, the site enforces HTTPS and employs best practices such as nonce usage for AJAX calls and Cloudflare DNS. However, DNSSEC is not enabled, and some security headers like Content-Security-Policy are not explicitly detected, representing areas for improvement. Privacy and cookie policies are present and indicate GDPR compliance, though explicit incident response contacts and vulnerability disclosure policies are not found. Overall, PROS.com demonstrates a high level of professionalism, security, and compliance suitable for an enterprise SaaS provider. Strategic recommendations include enhancing DNS security with DNSSEC, publishing a vulnerability disclosure policy, and strengthening HTTP security headers to further improve trust and resilience.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
85
Email security
85
DNS health
90
Network security
40
GDPR outside view
68
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PROS, Inc. is positioned as a leading technology provider in AI-driven pricing and revenue management software, serving large enterprises globally. Their business model centers on SaaS delivery of advanced AI solutions that optimize pricing, quoting, and revenue across multiple industries, with a strong focus on airlines and travel. The company has a long-established domain (since 1994) and a broad partner ecosystem including marketplace and support portals. Revenue streams likely include subscription fees, professional services, and training. The website content and social media presence indicate active engagement with customers and partners, reinforcing market leadership and innovation. Growth indicators include extensive product offerings, customer testimonials, and industry awards. The company emphasizes customer experience and operational excellence as competitive advantages.

Security posture

The security posture of PROS.com is solid with HTTPS enforced and use of Cloudflare DNS services providing baseline protection. The website uses nonce tokens for AJAX requests, reducing CSRF risks. No sensitive data or credentials are exposed in the HTML content. However, DNSSEC is not enabled, which is a recommended best practice to prevent DNS spoofing. Some common security headers like Content-Security-Policy and X-Content-Type-Options are not explicitly detected, which could enhance protection against XSS and MIME sniffing attacks. No vulnerability disclosure or incident response contacts are published, which limits transparency for security researchers. Overall, the site demonstrates good security hygiene but could improve in header implementation and security policy transparency.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and verify Content-Security-Policy and other recommended security headers (X-Content-Type-Options, X-Frame-Options).
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Provide explicit incident response contact information (e.g., security@ or abuse@ email addresses).
  5. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
PROS, Inc.
Description
The PROS SaaS platform powers profitable growth for the world’s leading companies with the planet’s most advanced neural network AI technology.
Key services
AI-powered CPQ, Dynamic Pricing, Revenue Software, Price Optimization & Management, Rebate Management, Airline Revenue Management, Real-Time Dynamic Pricing, Offer Marketing
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Elementor, jQuery, Cloudflare DNS, Custom icon fonts, Video embedding, Slick Carousel
Frameworks
Elementor
Platforms
SaaS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of nonce for AJAX calls
  • Use of Cloudflare DNS for protection

Analytics and tracking

Services
Custom analytics (analytics.pros.com), Google Tag Manager (implied)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
analytics.pros.com
Marketing tools
Google Tag Manager (implied by dataLayer usage)
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional enterprise SaaS platform focused on AI-powered pricing and revenue management.
  2. Content is rich, well-structured, and uses modern web technologies.
  3. Strong branding and consistent messaging throughout the site.
  4. No signs of phishing, malware, or suspicious activity.
  5. Security posture is good but could be improved with additional headers and DNSSEC.
  6. Privacy and cookie policies are present and indicate GDPR compliance.
  7. No direct contact emails or phone numbers found; contact is via forms and login portals.
  8. Social media presence is strong with official accounts linked.
  9. No vulnerability disclosure or incident response contacts explicitly published.
Technical notes

Notes

The website is built on a modern WordPress CMS with Elementor page builder, leveraging jQuery and custom icon fonts. It uses Cloudflare DNS and GoDaddy as registrar, with no DNSSEC enabled. The site includes video content and interactive carousels for rich user experience. Performance is fast with preloading of fonts and images. The site is mobile-optimized and accessible with good SEO practices including meta tags, Open Graph, and JSON-LD structured data. AJAX calls use nonce tokens for security. The technical stack is mature and well-maintained, though some security headers could be added to enhance protection. Overall, the infrastructure supports a scalable and professional enterprise SaaS platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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