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Security report for processmaker.com

ProcessMaker · Technology · United States

Medium risk. 2 critical or high findings in GDPR outside view.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

ProcessMaker is an established enterprise software company specializing in business process automation and workflow optimization solutions. With over 3 million users worldwide, it offers a comprehensive suite of products including the ProcessMaker Platform, Process Intelligence, and Agentic AI tools. The company targets enterprises seeking to enhance productivity through automation and AI-enriched workflows. The website reflects a mature digital presence with strong branding, multilingual support, and extensive customer trust signals. Technically, the site is built on WordPress with modern SEO and performance plugins, but suffers from critical security shortcomings due to the absence of a valid SSL certificate and disabled TLS protocols, which significantly impacts its security posture. Privacy compliance is well addressed with visible cookie consent and GDPR-aligned policies. Overall, the site demonstrates strong business credibility and content quality but requires urgent security improvements to protect user data and maintain trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching processmaker.com

This scan found 12 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
80
Email security
50
DNS health
90
Network security
100
GDPR outside view
43
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ProcessMaker operates in the technology sector with a focus on workflow automation and AI-driven process intelligence. Its business model is SaaS and enterprise software sales, serving a global customer base including education and finance sectors. The company leverages partnerships with marketing and analytics platforms such as HubSpot and Pardot, and maintains an active presence on major social media channels. The website content and structure indicate a strategic emphasis on customer education, support, and partner engagement. The presence of multiple case studies and testimonials highlights a customer-centric approach and market validation. However, the lack of visible incident response contacts or vulnerability disclosure programs suggests areas for maturity improvement in security governance.

Security posture

The website's security posture is weakened by the lack of a valid SSL certificate and absence of TLS protocol support, exposing users to potential data interception risks. While SPF and DMARC records are properly configured to protect email integrity, the missing HTTPS undermines overall trust and compliance. The site does not implement HSTS, OCSP stapling, or session resumption, which are best practices for SSL security and performance. No explicit incident response or vulnerability disclosure information is found, indicating limited transparency in security operations. The cookie consent mechanism and privacy policy demonstrate good privacy compliance, but the critical SSL issues must be addressed to ensure secure user interactions and data protection.

Recommendations

  1. Install and maintain a valid SSL/TLS certificate to enable HTTPS across the entire site.
  2. Enable modern TLS protocols (TLS 1.2 and TLS 1.3) and disable deprecated versions to enhance encryption security.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload options to enforce HTTPS usage.
  4. Correct and properly configure CAA DNS records to restrict certificate authorities and prevent unauthorized issuance.
  5. Enable OCSP stapling and session resumption to improve SSL performance and reduce latency.
  6. Publish clear incident response and vulnerability disclosure policies to improve security transparency and trust.
  7. Continue maintaining comprehensive privacy and cookie policies with visible consent mechanisms.
  8. Regularly audit and update third-party scripts and plugins to mitigate potential vulnerabilities.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, WP Rocket for performance optimization, Contact Form 7 for forms, and Weglot for multilingual support. SEO is enhanced using Yoast SEO plugin. Hosting appears to be on Google Cloud infrastructure with AWS DNS services. Performance is moderate to slow with a page load time of approximately 8.3 seconds and 69 resources loaded. Mobile optimization is good with responsive design elements. Accessibility is basic but present. The site uses Google Tag Manager for analytics and tracking, along with marketing tools like HubSpot and Pardot. Despite a solid technical foundation, the lack of SSL and TLS support is a critical technical debt that poses significant security risks and impacts user trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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