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Security report for privateinternetaccess.com

Private Internet Access, Inc. · Technology · N/a

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Private Internet Access (PIA) is a well-established VPN service provider with over 10 years in the market, offering privacy-focused digital security solutions including VPN, dedicated IPs, antivirus, and VPN routers. The website demonstrates a strong market position with a subscription-based business model targeting consumers and businesses seeking enhanced online privacy. The site is professionally designed, mobile-optimized, and supports multiple languages, reflecting a mature digital presence. Technically, the site uses modern frameworks and analytics tools, ensuring good performance and SEO optimization. Security posture is strong with HTTPS enforcement and security headers, though explicit security policies and incident response details are not publicly disclosed. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. WHOIS data is unavailable or privacy protected, which slightly reduces transparency but is common in privacy-centric services. Overall, PIA presents a trustworthy and professional online presence with room for improvement in transparency around security policies and vulnerability disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching privateinternetaccess.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
40
Email security
85
DNS health
85
Network security
100
GDPR outside view
83
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention privateinternetaccess.com, from OffSeq Breach.

Total records
81,797
Employees
0
Customers
81,739
Third parties
58
Weak passwords
6%

179 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for privateinternetaccess.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PIA operates in the competitive VPN market, leveraging open-source software and a no-logs policy as key differentiators. Its business model relies on subscription revenue, targeting privacy-conscious users globally. The company maintains a broad ecosystem with multiple platform support (Windows, Mac, Linux, Android, iOS, routers, smart TVs). The presence of Trustpilot reviews and a 30-day risk-free trial enhances customer trust and acquisition. The lack of publicly listed direct contact emails or phone numbers suggests a preference for managed support channels via helpdesk. The company’s multilingual support and extensive marketing tools indicate a global outreach strategy. Absence of explicit certifications or security frameworks publicly mentioned may be an area for strategic enhancement.

Security posture

The website enforces HTTPS and includes standard security headers, indicating a solid baseline security posture. The use of cookie consent tools aligns with privacy regulations. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and may impact user trust. No vulnerabilities or exposed sensitive data were detected in the HTML content. The WHOIS data is missing, which is a moderate concern for domain legitimacy verification but understandable given the privacy focus. Overall, the security posture is good but could be improved by publishing more detailed security governance information and establishing a formal vulnerability disclosure channel.

Recommendations

  1. Publish a dedicated security policy and incident response information page to improve transparency.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide contact information for a Data Protection Officer or security contact to enhance compliance and trust.
  4. Regularly audit third-party scripts and analytics tools to minimize potential vulnerabilities.
  5. Consider disclosing certifications or compliance frameworks (e.g., ISO 27001) to strengthen market confidence.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Private Internet Access, Inc.
Description
PIA VPN is 2025's top-rated VPN service – with ultra-fast speeds, worldwide streaming servers, and 100% open-source software. Try PIA risk free for 30 days.
Key services
VPN service, No logs policy, Dedicated IP, Antivirus, VPN Router
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Ads, Font Awesome, React Tabs, Leaflet.js, Usercentrics Cookie Consent
Frameworks
React
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of cookie consent mechanism

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Content is comprehensive and relevant to VPN services
  3. Multiple language support with hreflang tags
  4. Use of modern web technologies and analytics
  5. No direct contact emails or phone numbers publicly listed
  6. Privacy and cookie policies are present with consent mechanisms
  7. No explicit security policy or incident response information found
  8. No vulnerability disclosure or security.txt detected
  9. WHOIS data is missing or privacy protected, limiting domain transparency
Technical notes

Notes

The website uses a modern technology stack including React, Leaflet.js for mapping, Font Awesome for icons, and integrates Google Analytics and Google Ads for marketing and analytics. The site is well-optimized for mobile devices and performance is fast. SEO best practices are followed with proper meta tags and hreflang for multilingual support. The CMS appears custom or proprietary, with no common CMS detected. Cookie consent is managed via Usercentrics, indicating attention to privacy compliance. Hosting provider details are not explicitly found. Overall, the technical implementation is robust with good performance and accessibility, though continuous monitoring of third-party dependencies is advised to mitigate risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low23 findingsView report
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