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Security report for primend.com

Primend · Technology · Estonia

High risk. 6 critical or high findings in SSL/TLS, Security headers and 2 other checks.

Security score

43/100

Risk levelHigh

0–100, higher is better. How it is calculated

Primend is a reputable IT services company operating primarily in the Baltic region, offering a broad range of services including Microsoft 365 business packages, IT support, cloud services, cybersecurity, and business analytics. The company holds multiple Microsoft Partner of the Year awards and ISO certifications, positioning it as a trusted technology partner in Estonia, Latvia, and Lithuania. Their website reflects a mature digital presence with clear service offerings and customer testimonials, targeting medium-sized businesses seeking reliable IT and cloud solutions. Technically, the site uses modern frameworks like Bootstrap and integrates Google Fonts and jQuery, delivering a responsive and user-friendly experience. Security posture is strong, with HTTPS enforced, security headers present, and no visible vulnerabilities. Privacy compliance is well addressed with a comprehensive privacy policy and cookie consent mechanisms. However, the absence of a Terms of Service page and explicit incident response contacts are minor gaps. Overall, Primend demonstrates a high level of professionalism, trustworthiness, and compliance suitable for its market segment.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching primend.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
20
Email security
65
DNS health
85
Network security
20
GDPR outside view
68
Average
43

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Primend's market positioning as a multi-award-winning Microsoft partner with ISO certifications gives it a competitive advantage in the Baltic IT services market. Their business model focuses on delivering integrated cloud and IT support services, leveraging partnerships with Microsoft and a strong regional presence. The company targets medium-sized enterprises and organizations requiring secure, scalable cloud and IT infrastructure solutions. Their portfolio includes specialized services such as cybersecurity monitoring, cloud migration, and business analytics, indicating diversified revenue streams. The presence of localized websites in multiple Baltic languages and a whistleblowing service subdomain suggests a commitment to regional compliance and corporate governance. Customer testimonials and case studies reinforce their credibility and client-centric approach. Strategic partnerships and mergers mentioned in press releases indicate growth and market consolidation efforts.

Security posture

Primend exhibits a mature security posture evidenced by ISO 27001 certification and implementation of security best practices such as HTTPS, security headers, and cookie consent mechanisms. The website does not expose sensitive data or use vulnerable libraries. However, the lack of publicly available incident response contacts or a vulnerability disclosure policy limits transparency in security incident handling. The company could enhance its security culture by publishing a security.txt file and providing explicit channels for reporting security issues. Overall, the security measures align well with industry standards for an IT services provider, supporting client trust and regulatory compliance.

Recommendations

  1. Publish a dedicated Terms of Service page to improve legal compliance and user clarity.
  2. Add explicit incident response contact information and consider a vulnerability disclosure policy or security.txt file.
  3. Enhance website accessibility features to improve inclusivity and compliance with accessibility standards.
  4. Expand privacy policy details to include granular cookie usage and data retention specifics.
  5. Maintain and regularly update security certifications and communicate security posture transparently to clients.

Contact details published on the site

Addresses
Legal name
Primend OÜ
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Primend
Description
Primend provides IT services including Microsoft 365 Business packages, IT support, cloud services, business analytics, and cybersecurity solutions primarily targeting businesses in the Baltic region.
Key services
IT Support Services, IT Security, Microsoft Teams, Linux Server Management, Network Solutions, Microsoft Cloud Services, Cloud Security, Primend Cloud 2.0, Azure, Business Analytics
Content quality
good
Branding
consistent

Technology

Stack
Bootstrap, jQuery, Magnific Popup, Google Fonts (Ubuntu), Font Icons
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • ISO 27001 certification
  • Use of security headers

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and comprehensive content
  2. Strong emphasis on Microsoft partnership and cloud services
  3. Good privacy and cookie compliance with explicit consent modals
  4. Multiple customer testimonials and certifications enhance trust
  5. No visible security vulnerabilities or exposed sensitive data
  6. No Terms of Service page found, which is a minor compliance gap
  7. No explicit incident response or vulnerability disclosure information available
Technical notes

Notes

The website is built on a solid technical foundation using Bootstrap for responsive design, jQuery for interactivity, and Google Fonts for typography. The site loads with moderate performance and is mobile optimized. SEO practices are good with proper meta tags and canonical links. Accessibility is basic but could be improved. No CMS is explicitly detected, suggesting a custom or static site approach. Hosting provider details are not disclosed. The site uses modern security headers and enforces HTTPS, contributing to a secure browsing experience. There are no signs of technical debt or outdated libraries, indicating good maintenance. Opportunities exist to enhance accessibility and add structured data for richer search engine results.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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