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Security report for pretix.eu

pretix · Technology · Germany

Low risk. 3 critical or high findings in GDPR outside view.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

pretix is a technology company specializing in online ticket sales and event management software. Their platform offers a comprehensive suite of services including an online ticket shop, box office management, marketing tools, direct payment processing, and on-site event solutions such as access control and badge printing. The company targets event organizers across various sectors such as conferences, festivals, concerts, and exhibitions, positioning itself as a reliable and ISO 27001 certified solution with over 1000 customers. The website reflects a professional and consistent brand image with strong trust indicators including customer testimonials and certifications. Technically, pretix employs modern web technologies including SVG graphics and Matomo analytics for privacy-conscious user tracking. The site is mobile-optimized, fast-loading, and well-structured with good SEO and accessibility features. Hosting details are not explicit but the domain registrar is reputable. The platform offers a REST API and plugin extensibility, indicating a mature technical infrastructure. From a security perspective, pretix demonstrates a strong posture with enforced HTTPS, ISO 27001 certification, and a dedicated security page. However, the absence of a visible cookie consent mechanism and lack of published incident response contacts or security.txt file represent minor compliance and transparency gaps. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Overall, pretix presents a trustworthy, professional, and secure online presence suitable for its business domain. Strategic improvements in privacy compliance and incident response transparency would further enhance its security posture and regulatory adherence.

Scanned

This is an earlier scan of pretix.eu. View the latest report

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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Keep watching pretix.eu

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
60
Email security
98
DNS health
90
Network security
100
GDPR outside view
28
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention pretix.eu, from OffSeq Breach.

Total records
354
Employees
2
Customers
352
Third parties
0
Weak passwords
4%

Latest record dated 2026-06-10 · 4 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for pretix.eu.

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Masked preview

  • –pretix.eu2026-06-10
  • –pretix.eu2025-06-30

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

pretix operates in the competitive event ticketing market with a SaaS and software platform business model. Its key competitive advantages include ISO 27001 certification, multi-language support, and a broad feature set covering online sales, on-site event management, and hardware rental. The company serves a diverse customer base including conferences, festivals, and exhibitions, indicating a broad market reach. Revenue streams likely include subscription fees, transaction fees, and hardware rentals. The partnership with Venueless for virtual and hybrid events expands its ecosystem. The presence of a plugin marketplace suggests a strategy to foster community and extensibility. Growth indicators include over 1000 customers and active social media engagement. The company maintains a professional and transparent online presence, supporting business credibility and customer trust.

Security posture

pretix exhibits a mature security posture with ISO 27001 certification and a dedicated security information page. The website enforces HTTPS and uses privacy-respecting analytics (Matomo). No security headers were explicitly detected in the HTML content, which may be an area for improvement. The absence of a cookie consent banner is a compliance gap under GDPR. No incident response or abuse contact information is published, limiting transparency in security incident handling. No vulnerabilities or sensitive data exposures were found. Overall, pretix demonstrates good security hygiene but could enhance compliance and incident response visibility to strengthen trust and regulatory adherence.

Recommendations

  1. Implement a visible cookie consent mechanism to ensure GDPR compliance and user transparency.
  2. Publish an incident response contact or security.txt file to improve security transparency and readiness.
  3. Add and enforce security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Regularly audit third-party scripts and plugins to prevent vulnerabilities and ensure privacy compliance.
  5. Enhance documentation and communication around data retention policies and user data protection.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
pretix
Description
pretix helps you to sell tickets for your event in an easy way. It supports multi-lingual events and provides a wide range of features
Key services
Online ticket shop, Box office and ticket outlets, Marketing toolkit, Direct payments, Access control and live badge printing, Cash register app, Ticket vending machine app, Hardware rental for events
Content quality
excellent
Branding
consistent

Technology

Stack
Matomo Analytics, SVG graphics, REST API
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 certification
  • Focus on privacy and security
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Marketing toolkit (pretix feature)
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong focus on privacy and security with ISO 27001 certification.
  3. Comprehensive product offerings for event ticketing and management.
  4. Multiple customer testimonials and logos indicate established market presence.
  5. Contact information is clearly provided with email and phone support.
  6. No cookie consent banner detected, which may be a compliance gap.
  7. Use of Matomo analytics indicates privacy-conscious tracking.
  8. No visible forms collecting personal data on the analyzed page.
  9. Social media presence across Mastodon, GitHub, LinkedIn, YouTube, Instagram.
Technical notes

Notes

The website uses modern web standards with responsive design, SVG icons, and asynchronous JavaScript loading. Matomo analytics is used for user tracking, indicating a privacy-conscious approach. The site structure is clear with well-organized navigation and multiple language support. No CMS is explicitly detected, suggesting a custom or framework-based implementation. Hosting details are not explicit but the domain registrar is reputable. Performance appears fast with optimized assets. Accessibility and SEO are well addressed with proper meta tags and viewport settings. The REST API and plugin marketplace indicate a modular and extensible platform architecture. Opportunities exist to improve security headers and cookie consent implementation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 62/100 −11Medium24 findingsView report
  2. 73/100Medium23 findingsView report
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