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Security report for pretix.eu

pretix · Technology · Germany

Medium risk. 4 critical or high findings in GDPR outside view and SSL/TLS.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

pretix is a technology company specializing in online ticket sales and event management software. Their platform offers a comprehensive suite of services including customizable ticket shops, box office solutions, marketing tools, direct payment integrations, and hardware rental. With over 1000 customers, pretix is positioned as a reliable and flexible solution for a wide range of events such as conferences, festivals, and exhibitions. The company emphasizes privacy and security, holding ISO 27001 certification, which enhances trust among its users. The website is professionally designed, mobile-optimized, and provides clear navigation and contact information, supporting a positive user experience. Technically, pretix employs modern web technologies including JavaScript and SVG graphics, and uses Matomo for privacy-conscious analytics. The site is hosted with a reputable registrar and uses HTTPS with strong SSL configuration. While security headers are not explicitly visible in the HTML, the overall security posture is strong, supported by ISO certification and a focus on privacy. However, the absence of a cookie consent mechanism and public vulnerability disclosure pages are areas for improvement. From a security perspective, pretix demonstrates maturity with encrypted communications, no exposed sensitive data, and adherence to recognized security frameworks. The lack of incident response contact details and vulnerability disclosure reduces transparency but does not indicate immediate risk. Overall, pretix presents a low-risk profile with a solid security foundation. Strategically, pretix should enhance compliance by implementing cookie consent mechanisms and publishing vulnerability disclosure information. Adding incident response contacts would improve trust and readiness. These steps will strengthen their security culture and regulatory compliance, supporting continued growth and customer confidence.

Scanned

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching pretix.eu

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
70
Email security
83
DNS health
90
Network security
100
GDPR outside view
28
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention pretix.eu, from OffSeq Breach.

Total records
354
Employees
2
Customers
352
Third parties
0
Weak passwords
4%

Latest record dated 2026-06-10 · 4 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for pretix.eu.

Select it in the checkout above.

Masked preview

  • –pretix.eu2026-06-10
  • –pretix.eu2025-06-30

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

pretix operates in the technology sector, providing SaaS and software solutions for event ticketing and management. Its market positioning is strong with a broad customer base exceeding 1000 clients, including conferences, festivals, and exhibitions. The business model focuses on offering a customizable and extensible platform with transparent pricing and multi-language support. Revenue streams likely include subscription fees, hardware rentals, and plugin marketplace sales. The company leverages partnerships such as with Venueless for virtual events, expanding its ecosystem. Growth indicators include ISO 27001 certification and active social media presence. Strategic observations highlight pretix's emphasis on privacy, security, and customer support as competitive advantages in a crowded market.

Security posture

pretix exhibits a mature security posture with ISO 27001 certification underscoring its commitment to information security management. The website enforces HTTPS with strong SSL configuration and avoids exposing sensitive data. Use of Matomo analytics reflects privacy-conscious data collection. However, the absence of explicit security headers and public vulnerability disclosure reduces transparency. No incident response contacts or security.txt files were found, which could hinder rapid response to security incidents. Compliance with GDPR is indicated by a comprehensive privacy policy. Overall, pretix maintains a strong security culture but should improve transparency and incident readiness to enhance trust and resilience.

Recommendations

  1. Implement a cookie consent mechanism to ensure full compliance with EU cookie laws and improve user privacy transparency.
  2. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting and improve security transparency.
  3. Provide clear incident response contact information on the website to enhance trust and readiness for security events.
  4. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to strengthen web security posture.
  5. Regularly review and update privacy and security documentation to maintain compliance with evolving regulations and standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
pretix
Description
pretix helps you to sell tickets for your event in an easy way. It supports multi-lingual events and provides a wide range of features
Key services
Online ticket shop, Box office and ticket outlets, Marketing toolkit, Direct payments, Access control and live badge printing, Cash register app, Ticket vending machine app, Hardware rental, Extensible via plugins and REST API
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, SVG, Matomo Analytics
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 certification
  • Focus on privacy and security
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Marketing toolkit (pretix feature)
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong focus on privacy and security with ISO 27001 certification.
  3. Comprehensive product offerings with clear navigation and professional design.
  4. Contact information is clearly provided with email and phone support.
  5. No cookie consent mechanism detected which may be a compliance gap.
  6. Use of Matomo analytics indicates privacy-conscious tracking.
  7. No visible security headers in HTML but HTTPS is enforced.
  8. No vulnerability disclosure or incident response contacts publicly visible.
Technical notes

Notes

The website is built using modern web technologies including JavaScript and SVG for graphics, with Matomo analytics integrated for user tracking. The hosting and domain registration are managed by reputable providers, ensuring stable infrastructure. The site is mobile-optimized and performs well with fast loading times. SEO is supported by proper meta tags and structured data (JSON-LD). No CMS was explicitly detected, suggesting a custom or framework-based solution. Technical risks are minimal, but the lack of visible security headers and cookie consent mechanisms represent areas for modernization. Overall, the technical implementation supports a robust and user-friendly platform with opportunities for incremental security and compliance enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 77/100 +4Low25 findingsView report
  2. 73/100Medium23 findingsView report
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