Skip to main content

Security report for playbookux.com

PlaybookUX · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

PlaybookUX is a technology company offering an all-in-one user research software platform that enables businesses to recruit participants, conduct qualitative and quantitative user research, and analyze results efficiently. The company targets UX researchers, product teams, and marketers seeking streamlined user testing solutions. Their SaaS business model focuses on subscription-based access to their platform, positioning themselves as a comprehensive user research tool in the competitive UX technology market. The website content is professional and well-structured, reflecting a mature digital presence with consistent branding and clear messaging. Technically, the website is built on WordPress using the Divi theme and leverages a modern technology stack including jQuery, Google Analytics, Hotjar, and various marketing and tracking tools. The site demonstrates good mobile optimization, accessibility features, and SEO practices. Performance is moderate, with room for optimization. The use of a consent management platform (Osano) indicates attention to privacy compliance. From a security perspective, the site enforces HTTPS and implements key security headers, contributing to a strong security posture. However, there is no publicly available security policy, incident response information, or vulnerability disclosure program, which are areas for improvement. The absence of WHOIS domain registration data is a notable concern, as it reduces transparency and trustworthiness despite the professional appearance of the site. Overall, PlaybookUX presents a credible and professional online presence with solid technical and security foundations. Strategic recommendations include enhancing domain registration transparency, publishing security and incident response policies, and establishing a vulnerability disclosure program to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching playbookux.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
85
DNS health
90
Network security
100
GDPR outside view
70
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PlaybookUX operates in the technology sector, specifically focusing on user research software. Their competitive advantage lies in offering an integrated platform that covers recruitment, testing, and analysis, simplifying the user research process for businesses. The SaaS subscription model provides recurring revenue streams. The target customers are UX professionals and product teams in various industries. The company shows growth indicators through active marketing, social media presence, and use of analytics tools. Partnerships with platforms like Capterra enhance market visibility. The business model emphasizes ease of use and comprehensive features to capture market share in the UX research tools space.

Security posture

The website demonstrates a good security maturity level with HTTPS enforcement and multiple security headers implemented. The use of a consent management platform aligns with privacy regulations such as GDPR. However, the lack of a published security policy and incident response contact reduces transparency and preparedness perception. No vulnerabilities or exposed sensitive data were detected in the HTML content. The absence of a vulnerability disclosure or security.txt file indicates a gap in proactive security communication. Overall, the security posture is solid but could be improved by formalizing policies and disclosure mechanisms.

Recommendations

  1. Publish a comprehensive security policy page outlining security practices and commitments.
  2. Establish and publicize an incident response contact or page to improve transparency and readiness.
  3. Implement a vulnerability disclosure program and publish a security.txt file to encourage responsible reporting.
  4. Regularly review and audit third-party scripts and tracking tools to mitigate potential vulnerabilities.
  5. Enhance data retention and privacy transparency by publishing clear policies accessible to users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
PlaybookUX
Description
PlaybookUX is an all-in-one software that allows you to recruit, conduct and analyze both qualitative and quantitative research.
Key services
User recruitment, User testing (qualitative and quantitative), Research analysis
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Divi Theme, jQuery, Google Analytics, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, Hotjar, SessionStack, YouTube Widget API, Capterra Tracker, Osano CMP
Frameworks
Divi Builder
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Use of consent management platform (Osano)

Analytics and tracking

Services
Google Analytics, Hotjar, SessionStack
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Capterra
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Hotjar, SessionStack
Marketing tools
Osano Consent Management
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. No WAF or blocking mechanisms detected
  3. WHOIS data unavailable, which is a concern for domain transparency
  4. Strong use of third-party analytics and marketing tools
  5. Good privacy and cookie policy presence with consent management
  6. No explicit security policy or incident response information publicly available
  7. No vulnerability disclosure or security.txt found
  8. Content is safe and business-focused on user research software
Technical notes

Notes

The website is built on a WordPress CMS with the Divi theme, leveraging a modern and widely supported technology stack including jQuery and various analytics and marketing tools such as Google Analytics, Hotjar, and Facebook Pixel. The site is mobile optimized and includes accessibility features, contributing to a positive user experience. Performance is moderate, suggesting potential for optimization in loading times and resource management. The technical infrastructure supports the business model effectively but should be monitored for technical debt and security risks associated with third-party integrations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with playbookux.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review playbookux.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.