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Security report for pagerduty.com

PagerDuty · Technology · United States

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

86/100

Risk levelLow

0–100, higher is better. How it is calculated

PagerDuty is a leading enterprise SaaS provider specializing in real-time operations and incident management platforms. Their AI-first approach enables organizations to accelerate incident resolution and build operational resilience. The company targets large enterprises and government sectors, offering a comprehensive suite of services including incident response, operational intelligence, and extensive integrations. The website reflects a mature digital presence with professional branding and clear messaging aligned with their market position. Technically, the site leverages modern analytics, performance monitoring, and A/B testing tools, indicating a high level of digital maturity and commitment to user experience. Security posture is strong, with HTTPS enforcement, security headers, and compliance with industry standards such as ISO 27001 and FedRAMP. Privacy policies and cookie consent mechanisms are comprehensive and GDPR compliant. The absence of WHOIS data reduces trust slightly but is likely due to privacy protection rather than malicious intent. Overall, PagerDuty presents a trustworthy, professional, and secure online presence suitable for its enterprise clientele.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching pagerduty.com

This scan found 10 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
70
Email security
100
DNS health
90
Network security
100
GDPR outside view
100
Average
86

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention pagerduty.com, from OffSeq Breach.

Total records
10,371
Employees
4
Customers
10,306
Third parties
61
Weak passwords
13%

Latest record dated 2025-09-11 · 867 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for pagerduty.com.

Select it in the checkout above.

Masked preview

  • –pagerduty.com2025-09-11
  • –pdt-ibm-mtn-10-24.pagerduty.com2025-08-08
  • –pdt-ibm-mtn-10-23.pagerduty.com2025-07-20
  • –www.pagerduty.com2025-04-15

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PagerDuty operates in the technology sector, focusing on incident management and operational intelligence for enterprises. Their business model is SaaS-based, generating revenue through subscriptions to their AI-powered platform. The company holds a strong market position as a leader in real-time operations, supported by certifications like ISO 27001 and FedRAMP, which appeal to regulated industries and government clients. Their extensive integration ecosystem and AI capabilities provide competitive advantages. The website's content and structure indicate a focus on enterprise customers, with clear calls to action for trials and demos. Partnerships and compliance frameworks reinforce their credibility. Growth indicators include active marketing, analytics, and continuous optimization efforts. The company maintains a professional ecosystem with dedicated security and privacy contacts, reflecting operational maturity.

Security posture

PagerDuty demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and adherence to recognized frameworks such as ISO 27001 and SOC 2. The presence of a vulnerability disclosure policy and dedicated security contact channels indicates readiness for incident response and transparency. No obvious vulnerabilities or exposed sensitive data were detected in the website content. Use of third-party monitoring tools like Bugsnag enhances security monitoring. Privacy compliance is well addressed with GDPR indicators and cookie consent mechanisms. The main security gap is the lack of publicly available WHOIS data, which may be due to privacy protection but slightly reduces transparency. Overall, the security posture is strong and appropriate for an enterprise SaaS provider.

Recommendations

  1. Enhance WHOIS transparency if possible to improve trust and legitimacy perception.
  2. Implement nonce or hash-based Content Security Policy to strengthen script security.
  3. Regularly audit and update third-party libraries to mitigate potential vulnerabilities.
  4. Expand public documentation on data retention policies for improved privacy compliance.
  5. Continue investment in security monitoring and incident response readiness.

Contact details published on the site

Addresses
Legal name
PagerDuty, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
PagerDuty
Description
Transform critical operations with PagerDuty's AI first Operations Platform. Harness agentic AI and automation to accelerate work and build resilience.
Key services
Incident Response, Operational Intelligence, AI-driven Automation, On-call Management, Integrations with 700+ digital systems
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Segment Analytics, Bugsnag Performance Monitoring, Visual Website Optimizer (VWO), Google Analytics (UA), Font loading with WOFF2, CookieLaw.org consent management
Frameworks
WordPress CMS (detected from wp-content paths)
Platforms
Web, Mobile responsive design
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with analytics tracking
  • Use of third-party security monitoring (Bugsnag)

Analytics and tracking

Services
Segment Analytics, Google Analytics (Universal Analytics), Bugsnag Performance
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Bing Ads
Tracking pixels
Segment, Visual Website Optimizer, Bugsnag
Marketing tools
Segment, Visual Website Optimizer, Bugsnag Performance
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong use of modern analytics and marketing tools
  3. Comprehensive security and privacy policies present
  4. No signs of adult or questionable content
  5. WHOIS data unavailable, possibly due to privacy protection or registry issues
  6. Good SEO and accessibility practices observed
  7. Multiple language alternates available indicating global reach
Technical notes

Notes

The website is built on WordPress CMS with a modern front-end likely using React or similar frameworks. It employs advanced analytics and marketing tools including Segment, Google Analytics, Visual Website Optimizer, and Bugsnag Performance monitoring. The site is optimized for performance and mobile responsiveness, with proper SEO metadata and structured data (JSON-LD). Security headers and HTTPS are properly configured. The technical infrastructure supports a high-quality user experience and continuous optimization through A/B testing and performance monitoring. No significant technical debt or risks were identified from the HTML content. Hosting provider details are not explicit but CDN usage is evident. Overall, the technical implementation is robust and aligned with enterprise standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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