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Security report for nutshell.com

Nutshell · Technology · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Nutshell is a well-established technology company specializing in CRM, sales, marketing, and engagement software designed to help sales teams close more deals. The company has a strong market position supported by multiple industry awards and a comprehensive suite of services including sales automation, marketing automation, pipeline management, and customer engagement tools. Their platform is targeted primarily at small to medium-sized businesses and sales/marketing professionals seeking an integrated growth software solution. Technically, the website is built on a modern WordPress infrastructure with advanced plugins and integrations such as UberMenu, Weglot for multilingual support, and Google Analytics for tracking. The site demonstrates excellent performance, mobile optimization, and SEO practices. Security posture is strong with HTTPS enforced, security headers present, and use of hCaptcha for form protection. Privacy compliance is robust with clear privacy and cookie policies, including GDPR compliance and consent mechanisms. Overall, the website reflects a professional, trustworthy, and mature digital presence with no critical security issues detected.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching nutshell.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
25
Email security
70
DNS health
60
Network security
100
GDPR outside view
80
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Nutshell operates in the technology sector, providing essential CRM and marketing software services. Their business model is SaaS-based, offering subscription plans tailored to different team sizes and needs. The company has a global reach with support for multiple languages and serves over 5,000 companies across 50 countries. They maintain strategic partnerships with companies like WebFX, SEO.com, and TeamAI, enhancing their service offerings and market reach. The presence of numerous trust indicators such as customer testimonials, industry awards, and comprehensive support services further solidifies their market credibility. Their content strategy includes a regularly updated blog with expert insights, enhancing their thought leadership and customer engagement.

Security posture

The website exhibits a mature security posture with HTTPS enabled and multiple security headers implemented, including HSTS, X-Content-Type-Options, and Content-Security-Policy. Form inputs are protected using hCaptcha to mitigate spam and abuse. Cookie consent is managed via OneTrust, ensuring compliance with privacy regulations. No exposed sensitive data or vulnerable libraries were detected in the provided content. However, the absence of a publicly accessible incident response policy or security.txt file suggests room for improvement in transparency and incident management readiness. Overall, the security measures align well with industry best practices for a SaaS provider.

Recommendations

  1. Publish a dedicated incident response policy and provide clear contact channels for security incidents.
  2. Implement and publish a security.txt file to facilitate responsible vulnerability disclosures.
  3. Enhance transparency by providing contact information for a Data Protection Officer if applicable.
  4. Regularly review and update third-party libraries and plugins to mitigate potential vulnerabilities.
  5. Maintain ongoing privacy compliance audits to adapt to evolving regulations such as GDPR and NIS2.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Nutshell
Description
Nutshell provides an all-in-one growth software featuring CRM, email marketing, and contact management to help sales teams close more deals.
Key services
CRM Features, Sales Automation, Marketing Automation, Engagement Suite, Integrations, Customer Support
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, UberMenu, Google Tag Manager, Google Analytics, Weglot (translation), hCaptcha, Contact Form 7, EWWW Image Optimizer, Slick Carousel, Lottie, GSAP, Zapier SDK
Frameworks
Yoast SEO
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of hCaptcha for form protection
  • Cookie consent mechanism implemented
  • No exposed sensitive data detected

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Weglot, Zapier, Mutiny
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Comprehensive multi-language support via Weglot.
  3. Strong focus on CRM, sales, marketing, and engagement software.
  4. Multiple industry awards and trust badges displayed.
  5. Robust privacy and cookie policies with consent mechanisms.
  6. Use of modern web technologies and performance optimizations.
  7. No critical security issues or vulnerabilities detected.
Technical notes

Notes

The website is built on WordPress CMS with a robust tech stack including UberMenu for navigation, Weglot for multilingual support, and various JavaScript libraries such as GSAP, Lottie, and Slick Carousel for enhanced user experience. The site uses a CDN (ExactDN) for optimized content delivery, contributing to fast load times. SEO is well-implemented with Yoast SEO plugin, proper meta tags, and structured data (JSON-LD). Accessibility features are present but could be further enhanced. The site is mobile-optimized and demonstrates good performance metrics. Technical risks are minimal, with no critical issues detected in the current configuration.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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