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Security report for novochat.co

NovoChat · Technology · N/a

High risk. 10 critical or high findings in Network security, Security headers and 3 other checks.

Security score

48/100

Risk levelHigh

0–100, higher is better. How it is calculated

NovoChat is a SaaS platform specializing in chat marketing solutions tailored for e-commerce businesses. It offers services such as WhatsApp automation, broadcast messaging, multi-channel inbox, and integrations with popular e-commerce platforms like Shopify and EasyStore. The company positions itself as a leading provider in the chat marketing niche, targeting e-commerce merchants seeking to enhance customer communication and drive sales through messaging apps. The website demonstrates a professional and modern design with excellent SEO and structured data implementation, indicating a mature digital presence. Technically, the site is built on WordPress with Elementor, leveraging modern web technologies and third-party analytics and marketing tools such as Google Analytics, Facebook Pixel, and Microsoft Clarity. Security posture is good with HTTPS enforced and domain transfer protections, though some security headers are not explicitly detected and DNSSEC is not enabled. Privacy compliance is limited as no explicit privacy or cookie policies were found in the analyzed content. Overall, the site is trustworthy and well-positioned but could improve transparency on privacy and security policies.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: PostgreSQL

      Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server

      What to do: Immediately restrict access to PostgreSQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching novochat.co

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
75
DNS health
70
Network security
0
GDPR outside view
53
Average
48

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention novochat.co, from OffSeq Breach.

Total records
160
Employees
0
Customers
160
Third parties
0
Weak passwords
8%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for novochat.co.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

NovoChat operates in the technology and e-commerce sectors, providing chat marketing tools that integrate multiple messaging channels into a unified platform. Its business model is SaaS-based, offering free trials and demos to attract customers. The platform's competitive advantage lies in its multi-channel approach and automation capabilities tailored for e-commerce merchants. The company appears to be a small but focused player founded in 2020, with no parent or subsidiary companies identified. Its partnership ecosystem includes integrations with Shopify and EasyStore, enhancing its market reach. The presence of a Facebook community group indicates active user engagement and community building. Revenue streams likely include subscription fees and possibly premium features. Strategic observations suggest the company is growing and investing in marketing and technical infrastructure to maintain a strong market position.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and domain registration includes clientTransferProhibited status to prevent unauthorized transfers. However, DNSSEC is not enabled, and common security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not explicitly present in the analyzed HTML content. No exposed sensitive data or vulnerabilities were detected. The absence of a published security policy or incident response contact reduces transparency and preparedness perception. Privacy compliance is basic, with no visible cookie consent mechanisms or GDPR-specific disclosures. Overall, the security posture is adequate for a SaaS platform but would benefit from enhanced security headers, DNSSEC implementation, and clear security and privacy documentation.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to harden the website against common attacks.
  4. Publish a security policy and incident response contact information to improve transparency and trust.
  5. Regularly audit third-party scripts and libraries to ensure no vulnerable components are used.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
NovoChat
Description
NovoChat is THE best chat marketing platform for e-commerce businesses. Drive more sales with WhatsApp automation, broadcast messaging, & connect multiple chat apps in one shared inbox.
Key services
WhatsApp Automation, Broadcast Campaigns, Multi-channel Inbox, Multi-channel Widget, Shopify Integration, EasyStore Integration, Chat Button Builder
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Elementor, Google Fonts, Cloudflare DNS, Google Tag Manager, Google Analytics, Facebook Pixel, Microsoft Clarity
Frameworks
Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status to prevent unauthorized transfers

Analytics and tracking

Services
Google Analytics, Microsoft Clarity
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, Microsoft Clarity
Marketing tools
Facebook Pixel, Microsoft Clarity
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Professional and modern design with clear business focus
  3. Strong SEO and structured data implementation
  4. No explicit privacy or cookie policies found on homepage content
  5. Use of multiple analytics and tracking tools
  6. No direct contact phone numbers found, only email and forms
  7. Domain uses privacy protection but is consistent with business type
Technical notes

Notes

The website is built on WordPress CMS using the Elementor page builder, indicating a modern and flexible technical infrastructure. It uses Google Fonts for typography and integrates multiple analytics and marketing tools including Google Analytics, Google Tag Manager, Facebook Pixel, and Microsoft Clarity for user behavior tracking and marketing optimization. The site is hosted behind Cloudflare DNS, providing DNS-level protection and performance benefits. Performance is moderate with good mobile optimization and accessibility features. SEO is well implemented with meta tags, Open Graph tags, and JSON-LD structured data enhancing search engine visibility. Technical risks include the lack of DNSSEC and incomplete security headers, which could be addressed to improve overall security posture and resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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