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Security report for neocomapp.com

Neocom · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Neocom.ai is a technology company specializing in AI-powered conversational shopping assistants designed to enhance guided product discovery for e-commerce businesses. Their platform offers a suite of services including visitor engagement, product discovery assistance, personalized email marketing, and behavioral analytics. The website reflects a modern SaaS business model targeting online retailers seeking to improve customer experience and conversion rates through conversational AI technology. The company positions itself as an innovative player in the conversational AI space with a professional and consistent brand presence. Technically, the website is built on Webflow CMS and leverages modern web technologies such as Google Tag Manager for analytics, Weglot for multilingual support, Swiper.js for interactive sliders, and Lottie for animations. The site is well-optimized for mobile devices and accessibility, with good SEO practices and performance. Cookie consent is managed via Usercentrics, indicating some level of privacy compliance. From a security perspective, the site enforces HTTPS and includes several important security headers, reflecting a good security posture. However, the absence of a publicly accessible privacy policy, terms of service, and incident response contacts limits the overall privacy compliance and security transparency. The WHOIS data is not publicly available, suggesting domain privacy protection, which is common for technology companies but limits direct verification of registrant details. Overall, Neocom.ai presents as a credible and professional technology SaaS provider with a solid technical foundation and good security practices. To enhance trust and compliance, the company should publish comprehensive privacy and legal policies and provide clearer contact information for security and business inquiries.

Scanned

This is an earlier scan of neocomapp.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching neocomapp.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
30
Email security
85
DNS health
80
Network security
100
GDPR outside view
70
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Neocom.ai operates in the technology and e-commerce sectors, providing AI-driven conversational assistants to improve product discovery and customer engagement. Their business model is B2B SaaS, targeting online retailers and e-commerce platforms. The company offers a modular platform with distinct services (Engage, Discover, Connect, Analyze) that cover the customer journey from engagement to behavioral analytics. Market positioning is focused on innovation in conversational AI, leveraging modern web technologies and multilingual support to serve a broad audience. The lack of explicit company founding date or parent company information suggests a standalone medium-sized enterprise. The website's professional design and use of trusted third-party services indicate a mature digital presence. Partnerships or subsidiaries are not evident from the data provided.

Security posture

The website demonstrates a good security posture with HTTPS enforced and multiple security headers implemented, including Strict-Transport-Security, Content-Security-Policy, X-Content-Type-Options, X-Frame-Options, Referrer-Policy, and Permissions-Policy. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The presence of a cookie consent mechanism via Usercentrics shows awareness of privacy regulations. However, the absence of a privacy policy, terms of service, security.txt, and incident response contact information represents gaps in compliance and transparency. No WAF or blocking mechanisms were detected, indicating open accessibility. Overall, the security maturity is good but could be improved by adding formal policies and incident response details.

Recommendations

  1. Publish a comprehensive privacy policy page detailing GDPR compliance and data handling practices.
  2. Add terms of service to clarify legal terms and user agreements.
  3. Implement a security.txt file to facilitate vulnerability disclosure and improve security transparency.
  4. Provide direct contact information for security incidents and general business inquiries, including emails and phone numbers.
  5. Regularly review and update security headers and monitor third-party libraries for vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Neocom
Description
Neocom offers conversational shopping assistants that guide product discovery through AI-driven conversational interfaces. Their platform includes modules like Engage, Discover, Connect, and Analyze to help businesses engage visitors, help them find products, send personalized emails, and gain behavioral insights.
Key services
Conversational shopping assistants, Visitor engagement, Product discovery, Personalized email marketing, Behavioral data analytics
Content quality
good
Branding
consistent

Technology

Stack
Webflow, Google Tag Manager, Weglot (translation), Swiper.js (slider), Lottie (animations), Usercentrics (cookie consent)
Platforms
Webflow CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Usercentrics
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is professionally designed with clear navigation and good mobile optimization.
  2. No public WHOIS data available; domain uses privacy protection.
  3. Cookie consent is implemented with Usercentrics, indicating GDPR awareness.
  4. No explicit privacy policy or terms of service pages found.
  5. Contact information is limited to a contact form; no direct emails or phone numbers found.
  6. No security.txt or vulnerability disclosure information present.
  7. Uses modern web technologies and third-party services for analytics and translation.
  8. No adult or questionable content detected; content is safe for general audiences.
Technical notes

Notes

The website is built on Webflow CMS, utilizing modern JavaScript libraries such as Swiper.js for sliders and Lottie for animations, enhancing user experience. Google Tag Manager is used for analytics and tracking, while Weglot provides multilingual support. Cookie consent is managed by Usercentrics, indicating integration with privacy compliance tools. The site is mobile-optimized and accessible, with good SEO meta tags and Open Graph data. Hosting is via Webflow, which provides reliable infrastructure. Performance is moderate, with video content and animations that may impact load times but are well-managed. No technical debt or deprecated technologies were observed. Opportunities exist to enhance privacy and security documentation and to improve direct contact channels.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium27 findingsView report
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