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Security report for mouseflow.com

Mouseflow.com · Technology · Denmark

Medium risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Mouseflow.com is a well-established technology company founded in 2009, specializing in digital experience analytics. Their platform offers comprehensive tools such as session replay, heatmaps, funnels, forms, and user feedback to help businesses optimize website user experience and increase conversions. The company targets businesses and website owners globally, positioning itself as a reliable and professional SaaS provider in the analytics space. The website demonstrates a high level of digital maturity with modern technologies including WordPress CMS, Bootstrap 5, and integrations with HubSpot, Cookiebot, and Wistia for enhanced user engagement and consent management. Security posture is strong with HTTPS enforcement, security headers, and privacy compliance mechanisms in place, although there is room for improvement in publishing explicit security policies and vulnerability disclosures. Overall, Mouseflow.com presents a trustworthy and professional online presence with extensive analytics capabilities and good privacy practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching mouseflow.com

This scan found 21 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
45
Email security
80
DNS health
80
Network security
100
GDPR outside view
100
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Mouseflow operates in the competitive digital analytics market, leveraging behavioral data to provide actionable insights for website optimization. Their business model is SaaS-based, generating revenue through subscriptions to their analytics platform. The company benefits from a consistent brand presence and a broad partner ecosystem including HubSpot and Cookiebot. Their target customers are businesses seeking to improve UX and conversion rates. The company shows signs of steady growth and technical sophistication, with a focus on privacy and compliance. Strategic partnerships and integrations enhance their market reach and product value. No parent or subsidiary companies were identified, indicating an independent operation focused on core analytics services.

Security posture

The website demonstrates a mature security posture with HTTPS, modern security headers, and use of consent management tools to comply with GDPR. The presence of Sentry for error monitoring indicates proactive security and reliability management. However, the absence of a published security policy, incident response contacts, and vulnerability disclosure program suggests areas for improvement in transparency and incident readiness. No vulnerabilities or exposed sensitive data were detected in the analysis. Overall, the security posture is strong but could be enhanced by formalizing security governance documentation and communication.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a dedicated security policy page outlining security practices and controls.
  3. Establish and publicize an incident response contact channel (e.g., security@mouseflow.com).
  4. Implement and publish a vulnerability disclosure or security.txt file to encourage responsible reporting.
  5. Regularly review and audit third-party scripts and integrations for security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Mouseflow.com
Description
Improve UX and conversions with digital experience analytics! Use session replay, heatmaps, and feedback to improve website user experience
Key services
Session Replay, Heatmaps, Funnels, Forms, User Feedback, Friction Score, Journey Analytics
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Bootstrap 5, jQuery, Wistia (video hosting), HubSpot Forms, Cookiebot (consent management), Google Tag Manager, Sentry (error tracking), Cloudflare (likely for CDN and security)
Frameworks
Bootstrap 5
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • Use of security monitoring (Sentry)
  • No exposed sensitive data detected in HTML
  • Use of security headers

Analytics and tracking

Services
Mouseflow Analytics, Google Analytics (implied via Google Tag Manager), HubSpot Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Mouseflow tracking, HubSpot tracking, Cookiebot consent tracking, G2 tracking
Marketing tools
HubSpot, Cookiebot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses modern technologies and best practices
  2. Strong privacy and cookie consent mechanisms implemented
  3. Comprehensive digital experience analytics product offering
  4. No suspicious or malicious indicators found
  5. Good SEO and accessibility features present
Technical notes

Notes

The website is built on WordPress with Bootstrap 5 and jQuery, indicating a modern and responsive design framework. Hosting is provided via Linode, a reputable cloud provider. The site uses advanced tracking and analytics technologies including Mouseflow's own analytics, HubSpot forms, Cookiebot for consent management, and Wistia for video content. Performance is optimized with caching (WP Rocket) and preconnect hints. SEO is well implemented with Yoast SEO plugin and structured data (JSON-LD) for rich snippets. Accessibility and mobile optimization are good, supporting a wide range of users. Technical risks are minimal, but continuous monitoring of third-party dependencies is advised to mitigate potential vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100 −2Medium29 findingsView report
  2. 75/100 −1Medium29 findingsView report
  3. 76/100Low25 findingsView report
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