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Security report for mlinkuk.com

Missing Link Communications Ltd · Technology · United Kingdom

Medium risk. 4 critical or high findings in SSL/TLS, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Missing Link Communications Ltd is a UK-based IT services company established in 1998, specializing in managed IT support, cloud services, cybersecurity, communications, and bespoke professional solutions. The company serves a broad range of business clients across sectors, emphasizing proactive support and custom technology development, with notable clients including Adidas and Tesco. Their website reflects a mature, professional business with clear service offerings and client engagement channels. Technically, the site uses modern JavaScript libraries, Google Tag Manager, Microsoft Application Insights, and Umbraco CMS, delivering a moderate performance and good mobile optimization. Security posture is solid with HTTPS, reCAPTCHA on forms, and domain transfer protections, though improvements could be made by enabling DNSSEC and publishing explicit security policies. Overall, the website is trustworthy, well-branded, and compliant with privacy regulations, supporting a positive business reputation.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching mlinkuk.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
35
Email security
85
DNS health
80
Network security
100
GDPR outside view
73
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company holds a strong market position as a medium-sized IT managed services provider in the UK, leveraging bespoke solutions and long-term client relationships. Their business model focuses on comprehensive IT lifecycle support, from specification to ongoing management, targeting businesses of all sizes. The presence of client portals and remote assistance platforms indicates a mature service delivery ecosystem. Partnerships with clients like Adidas and Tesco demonstrate capability and trust. The company maintains professional content and policies, supporting credibility and compliance. No parent or subsidiary companies are identified, suggesting independent operation.

Security posture

The website enforces HTTPS and uses Google reCAPTCHA to protect form submissions, indicating a baseline security awareness. Domain registration includes transfer and update prohibitions, reducing risk of hijacking. However, the absence of DNSSEC and security headers such as Content-Security-Policy or X-Frame-Options represents areas for enhancement. No public security policy or incident response contacts are provided, which could limit transparency in case of security events. No vulnerabilities or exposed sensitive data were detected in the analysis. Overall, the security posture is good but could be improved with additional controls and disclosures.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and configure security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  3. Publish a dedicated security policy page including incident response procedures and security contact information to improve transparency and trust.
  4. Regularly audit and update third-party scripts and libraries to avoid vulnerabilities.
  5. Enhance accessibility features and conduct periodic security training to foster a strong security culture.

Contact details published on the site

Addresses
Legal name
Missing Link Communications Ltd
Registration number
03430531
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Missing Link Communications Ltd
Description
We help businesses across all stages of the technology cycle from specification, development and installation, onto ongoing management and proactive support.
Key services
managed IT services, cloud services, cyber security, communications services, professional services
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Google reCAPTCHA v2, Microsoft Application Insights, Vimeo embedded video, Splide carousel
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA on contact form
  • Client-side validation on form fields
  • Domain status includes clientTransferProhibited and clientUpdateProhibited

Analytics and tracking

Services
Microsoft Application Insights, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Microsoft Application Insights
Marketing tools
Microsoft Application Insights
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Comprehensive contact options including phone, email, physical address, and contact form with reCAPTCHA.
  3. Clear business focus on managed IT services and bespoke technology solutions.
  4. Use of modern tracking and analytics tools with privacy policies in place.
  5. No evidence of security policy or incident response information publicly available.
  6. WHOIS data supports legitimacy and long-term operation.
  7. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on Umbraco CMS with a modern JavaScript front-end utilizing libraries such as Splide for carousels and Vimeo for video embedding. It integrates Google Tag Manager and Microsoft Application Insights for analytics and monitoring. The site is mobile-optimized with responsive design and includes client portals and remote assistance links, indicating a robust service infrastructure. Performance is moderate with room for optimization. No major technical debt or obsolete technologies were detected. The site lacks some advanced security headers and DNSSEC, which are recommended for modernization and risk reduction.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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