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Security report for maze.co

Maze · Technology · United Kingdom

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

Maze is a UK-based technology company founded in 2010 that offers a SaaS user research platform designed to accelerate product development by providing rapid user insights. The platform supports user interviews, usability testing, surveys, and AI-moderated interviews, targeting modern product teams and UX researchers. With over 60,000 teams leveraging its AI-powered research capabilities, Maze holds a strong market position supported by reputable clients such as Atlassian, Lowe's, and Volvo. The website reflects a mature digital presence with excellent design, mobile optimization, and clear navigation. Technically, Maze employs modern frameworks like Gatsby and React, integrates advanced analytics tools such as Segment and Amplitude, and uses AWS for hosting, ensuring fast performance and scalability. Security-wise, the site enforces HTTPS, uses cookie consent management, and avoids exposing sensitive data, though it lacks explicit published security policies or vulnerability disclosures. Overall, Maze demonstrates a high level of professionalism and trustworthiness, though it could improve privacy transparency by publishing detailed privacy and terms of service documents.

Scanned

This is an earlier scan of maze.co. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching maze.co

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
80
Email security
100
DNS health
85
Network security
100
GDPR outside view
65
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention maze.co, from OffSeq Breach.

Total records
1,638
Employees
0
Customers
1,638
Third parties
0
Weak passwords
8%

5 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for maze.co.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Maze operates in the technology sector as a SaaS provider specializing in user research tools that enable product teams to gather and analyze user feedback efficiently. Its business model revolves around subscription-based access to its platform, offering features like participant recruitment, automated reporting, and AI moderation. The company targets product managers, UX researchers, and development teams seeking to integrate user insights into agile workflows. Maze's competitive advantage lies in its speed of insight delivery, ease of use, and AI-enhanced capabilities. The presence of high-profile customers and a global panel marketplace indicates strong growth and market acceptance. The company maintains a consistent brand image and leverages partnerships with analytics and consent management providers to enhance its offering. However, the absence of visible contact information and formal policies may limit direct customer engagement and compliance transparency.

Security posture

Maze exhibits a solid security posture with HTTPS enforced site-wide, use of reputable third-party analytics and consent management tools, and no visible exposure of sensitive data in the HTML content. The cookie consent mechanism is comprehensive, offering granular user controls aligned with GDPR principles. However, the site lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms, which are important for transparency and trust. DNSSEC is not enabled, representing a potential area for DNS security improvement. Security headers are not explicitly visible in the HTML but may be configured at the server level. Overall, Maze's security maturity is good but could be enhanced by publishing formal security documentation and enabling DNSSEC.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the website footer or header.
  2. Implement and publicly disclose a security policy and incident response contact information to improve transparency.
  3. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  4. Add or verify presence of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Maze
Description
Maze is the user research platform that makes user insights available at the speed of product development. It enables running user interviews, usability tests, and surveys to unlock user research insights rapidly.
Key services
User interviews, Usability testing, Surveys, AI-moderated interviews, Participant recruitment and management, Automated reporting and analytics
Content quality
excellent
Branding
consistent

Technology

Stack
React, Gatsby, Segment analytics, Amplitude, Google Tag Manager, Facebook Pixel, CookieYes consent management
Frameworks
Gatsby
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • No exposed sensitive data in HTML
  • Use of reputable third-party analytics and consent tools

Analytics and tracking

Services
Segment, Amplitude, Google Analytics (via GTM)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Amplitude
Marketing tools
Segment, Amplitude, CookieYes
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Professional SaaS platform focused on user research for product teams
  3. Strong branding and consistent messaging throughout site
  4. Comprehensive cookie consent mechanism with granular controls
  5. Use of modern web technologies and analytics tools
  6. No explicit privacy policy or terms of service links found in provided content
  7. No direct contact emails or phone numbers found in HTML content
  8. WHOIS data supports legitimacy and long-term operation
  9. No security.txt or vulnerability disclosure found
  10. No explicit security or incident response policies published
Technical notes

Notes

The website is built using modern web technologies including React and Gatsby, ensuring a performant and SEO-friendly experience. Hosting is provided via AWS, indicated by the DNS nameservers. The site uses advanced analytics and marketing tools such as Segment, Amplitude, Google Tag Manager, and Facebook Pixel, integrated with a cookie consent management system (CookieYes) to comply with privacy regulations. The site is mobile-optimized with responsive design and accessibility considerations. No broken elements or errors were detected in the HTML content. The use of DatoCMS as the content management system supports efficient content delivery and management. Overall, the technical infrastructure is robust, scalable, and aligned with best practices for SaaS platforms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 88/100 +4Low19 findingsView report
  2. 84/100 −1Low22 findingsView report
  3. 85/100Low18 findingsView report
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